we stay in a number of different hotels around the country and were a bit disappointed with this one. the website did not ring true, so the room and amenities were different than we were expecting which was the first negative. the spout pool was lovely and relaxing. a better type of heating would be recommended for the rooms. the... More

I recently stayed in this hotel for one night with my mother and we were very impressed and would say that many of the reviews on here are quite unfair. Our room was basic, but very clean and tidy with everything you needed. The room was also lovely and warm and the staff were extremely welcoming and helpful. Then of... More

I booked two rooms for Rotorua Marathon weekend then was horrified to read all the bad reviews.it left me with a sick feeling of trepidation.On check in I met the previously maligned male manager who proved exceptionally friendly.Our adjoining rooms were ready and we found them clean,comfortable and with everything working.The view over Whakarerrewa was fantastically unique.The breakfast both mornings... More

Where else in the world can you find a hotel that overlooks boiling mud pools and a constantly erupting geyser? I'm guessing nowhere! This is the only reason we would probably come back here again. This hotel was probably once upon a time an amazing place to stay but time and a lack of maintenance has had it's toll. We... More

Excellent hotel for the price. Really neat and comfortable. Nice staff though one of the girls at reception hadn't been in Rotorua long and didn't have any advice on attractions for us. Our room was on the ground floor and once you walked out of the door there was 2m to the fence and behind the fence was a bubbling... More

If you want geysers and views of the thermal area then this place is for you. Otherwise, the hotel is somewhat older, is generally clean but there are lots of things "around the edges' that management could tidy up for little or no cost. Our room was clean but not meticulously so, the bathroom amenities and towels are functional but... More

arriving at this hotel keeps a mysterious secret of the unfolding of its direct view of the infamous Pohutu Geyser day and night as well as the boiling muds within the area of Whakarewarewa Thermal Area in Rotorua. you can never be more close than their rooms which have direct view access to the geysers and boiling mud.laundry facilities was... More

This place calls itself a hotel but when I arrived I was basically told off for arriving after 9.30pm. This was after having to press the night button and wait for some grumpy man to turn up and let me in. My room was not clean and just dull, dull, dull.What a let down when Rotorua is such a vibrant... More

Stayed only one night, and would definitely consider going back again. The Motel definitely needs refurbishment and the older gentleman at the desk wasn't very helpful, however it was clean enough. The view of the geyser from the room was fabulous and listening to the mud pool bubbling outside the window all night was super relaxing. The wotif description is... More