I had been booked into another motel by a business group that was hosting me (Ace motel - DO NOT STAY THERE, see my review) and had to leave due to its unsanitary conditions late at night. Glen, the host at the Capri was welcoming, despite the hour, very reassuring and coped admirably with a very distraught guest...the studio unit...
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Yes it was one awlful unneedful experience that you had, and it was our pleasure to receive you into a clean and comfortable environment as you were extremely shaken. I hope your trust in Rotorua Motels has been restored. Thank you for taking time to write this review as you are one busy lady. We look forward to hosting you...
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