We booked this place well ahead of time. At first we didn’t get any confirmation and after a few email attempts I decided to call them (from Australia) and a woman answered the phone and gave me a confirmation number, telling me that their Internet is not good. I believed her... It seems the place went down and was “Managed”... More

I was not happy with this hotel and when I complained I was sent a really offensive email back. They don't care about customer satisfaction and if I were you I would pay the extra money to stay somewhere nice. If you are not happy here you either like it or lump it. the hotel room stinks, the fridge is... More

We had booked a cottage here, but when we arrived and were allocated our cottage we found someone else's car in the only parking for this cottage - after a bit a woman came out of a nearby cottage and moved it into another empty cottage's park - there was a lot of loud music coming from the cottage she... More

We didn't stay here in the end. We arrived around 2:30pm, rang the bell, walked around the office, tooted the horn and finally someone came out... Totally drunk and they had been relaxing in the pool! We got our key and drove round the corner to our cottage to find our neighbours getting ready for a party and all wearing... More

While our room was perfectly fine there were many things that could be improved. Reading the hotels information booklet just highlights even more that they don't have the time. We are not interested that you have teenage kids, it's no excuse and as a guest I simply are don't care. For example we bought food to use on the gas... More

decent cottage with all the facilities you need. Its near the beach and in a very good location. It was very comfortable, highly recommend if you just want to get away. Location is good because its away from pahia town central. More

We stayed here during a recent visit to Paihia. When researching hotels, I was surprised at the high cost of many other hotels in the areaa. The Comfort Inn was reasonably priced in comparision to other places. Given the low price, I wasn't expecting luxury. The rooms and bathrooms were spacious and clean yet basic. The hotel location was about... More

We stayed in a bungalow, which is really a trailer/mobile home. It had a living room with a couch and two wicker chairs; a bedroom with one double and one single bed plus a wardrobe and a very small table with a drawer; a bathroom with a tub/shower combination, a toilet, and a sink; a dining area with a table... More

We stayed here in March using the voucher scheme run by the Comfort Inn family of hotels. First thing DON'T do that!! We had some terrible experiences trying to get in hotels and in some cases had to take FIFTH choice. They tell you just to call the night before and book where you want to be...yeah...right.... Anyway on a... More