We arrived after a 4 hour drive and were recieved by a very helpful receptionist on Christmas Eve, I don't recall the name but thank you so much. We recieved a nice room with a spa, and a second night all at a very reasonable price which indeed was like a christmas present to us. The room was of a...
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Thank you for your comments. We are very pleased you enjoyed your stay and the receptionist was very helpful. We look forward to seeing you again in the future.
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Very poor recent experience staying at the "Quality Inn". On arrival after a five hour drive, not even a welcome hello from the receptionist who was very rude. Expensive compared to other motels I have stayed at in New Zealand and the room was not clean - the very least I would have expected. I certainly will not be staying...
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Thank you for your comments. We would like to start off by apologising for the rude receptionist and the room being not being clean, this is very unacceptable and the last thing that you would have needed after a 5 hour drive. We have a room check procedure for the end of the day which was obviously not up to...
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We stayed here and found it to be discusting,worst motel weve stayed in we would have rather stayed at a backpackers,DONT recommend it to anyone.
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We stayed at this place for just 2 nights in December 2011. We got a good online deal and I thought this motel was satisfactory for the price. On a Good location, within walking distance to town, our standard room was a good size and clean. Room looks a bit tired, with the green carpet and red bed pread, but...
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We found the reception staff to be extremely friendly and welcoming but thereafter the whole experience was simply quite average. We stayed in a number of places throughout the North and South Islands on our holiday and this one was the most difficult to remember in writing this review. It was clean and functional but nothing really stood out as...
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Thank you for your comments. It is always helpful to get guests feedback. I'm surprised our covered heated pool did not stand out for you as this is usually a highlight with the majority of our guests. We look forward to seeing you again in the future.
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For the same price as what we had just paid for a hotel in Gisborne which gave us a huge balcony with a view, an enormous state-of-the-art bathroom, kingsize bed with superior linen and another room with a single bed, plus a buffet breakfast, we arrived at Quality Inn in Napier to find we'd been allocated a room with furnishings...
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We enjoyed 2 nights in a spa room at the Quality Inn. Good location on the waterfront. Our room was quiet, clean and comfortable. Lunch at the Cobb and Co restaurant was also good value. Easy walk to city centre. Recommend you visit Art Deco centre to watch the video.
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We stayed for one night. We checked in quite late, which wasn't a problem, got a friendly phone call to find out what time we would be there.
Room was clean, comfortable. Location was great and the Cobb and Co Restaurant was fabulous for breakfast.
Would stay there again without a second thought.
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Nice room, friendly receptionist. Cobb and Co Restaurant attached which was very handy.
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Rooms are well priced, clean and comfortable. Location is an easy walk from the city centre, Marine Parade etc, well worth it.
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