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Novotel Hamilton Tainui

4.5 of 5
7 Alma Street | PO Box 1, Hamilton 2001, New Zealand
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Novotel Hamilton Tainui
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59 traveller photos
Ranked #4 of 58 hotels in Hamilton
4.0 of 5 stars 271 Reviews
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271 reviews from our community

What travellers say about this hotel
  • “Valet parking” (7)
  • “Advantage Plus” (6)
  • “Friendly and helpful” (4)
  • “Very good” (4)
  • “Free internet” (3)
  • “Rooms are clean” (3)
  • “Hotel restaurant” (3)
  • “Waikato River” (3)
Traveller rating
    101
    122
    36
    8
    4
Only show reviews for Family (47) | Couples (123) | Business (67)
Date Rating
Posted by an Accorhotels.com traveller
Canberra, Australia
“Nice Spot”
3 of 5 stars Reviewed 14 February 2012 NEW

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Was this review helpful? Yes
Posted by an Accorhotels.com traveller
Rotorua, New Zealand
“Excellent hotel”
5 of 5 stars Reviewed 14 February 2012 NEW
1
person found this review helpful

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Posted by an Accorhotels.com traveller
Auckland, New Zealand
“Pleasant Surprise”
5 of 5 stars Reviewed 13 February 2012 NEW
1
person found this review helpful

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Noonane
Reviewer
4 reviews
“Dude ... Where's the pool?”
3 of 5 stars Reviewed 12 February 2012 NEW

Overall quite happy with our stay ... However we were charged $15 per day for on-street parking which was not only expensive but also impossible to find a park because every man and his sheep could park there. The rooms I think are overpriced and we not made up till mid afternoon and I didn't think to check on whether... More

Was this review helpful? Yes
Dick Breukink, General Manager at Novotel Hamilton Tainui, responded to this review
14 February 2012

Dear Guest. Thank you for the comments you have posted on Tripadvisor in regards to your stay with us. Sorry about the fact that we do not have a pool, but when the hotel was constructed many years ago, that decision was made and we are unable to add one at this point in time. As Novotel and Ibis are... More

Posted by an Accorhotels.com traveller
Auckland, New Zealand
“You won't regret staying at Novatel”
4 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

Was this review helpful? Yes
Dick Breukink, General Manager at Novotel Hamilton Tainui, responded to this review
9 February 2012

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CarolynHa
Posted by an Accorhotels.com traveller
Wellington, New Zealand
Senior Contributor
32 reviews
18 helpful votes
“forget the restaurant, but stay here”
4 of 5 stars Reviewed 7 February 2012

We stayed here and took advantage of a 50% off deal for rooms which made it really good value. Ate in the restaurant but this place needs to train their staff much better in table etiquette - reaching across a patrons face to remove pates is not a good experience. Food was good, but service and value poor in the... More

Was this review helpful? Yes
Dick Breukink, General Manager at Novotel Hamilton Tainui, responded to this review
8 February 2012

Dear Guest, Thank you very much for taking the time to comment on our hotel and facilities. Obviously I am very happy with the review of the hotel rooms, but also understand that we have to train our staff more on the service quality in the restaurant. Really appreciate your opinion and hopefully the training will show it's effects on... More

Posted by an Accorhotels.com traveller
Tauranga, New Zealand
“Fabulous stay!!!”
5 of 5 stars Reviewed 3 February 2012

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Dick Breukink, General Manager at Novotel Hamilton Tainui, responded to this review
4 February 2012

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Posted by an Accorhotels.com traveller
Auckland, New Zealand
“generally good”
4 of 5 stars Reviewed 2 February 2012

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Dick Breukink, General Manager at Novotel Hamilton Tainui, responded to this review
4 February 2012

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Bron_Hume
Johannesburg, South Africa
Senior Reviewer
9 reviews
“Perfect Location”
4 of 5 stars Reviewed 2 February 2012

In the middle of the city district, close locations to restaurants, friendly service with free valet parking! The hotel was an absolute delight. More

Was this review helpful? Yes
Dick Breukink, General Manager at Novotel Hamilton Tainui, responded to this review
4 February 2012

Dear Guest. Thanks for all your nice comments about your recent stay with us. With kind regards, Dick Breukink, General Manager, Novotel Tainui Hamilton More

ahg747
Christchurch, New Zealand
Senior Reviewer
6 reviews
4 helpful votes
“Dirty bathroom lets them down”
3 of 5 stars Reviewed 2 February 2012

I stayed here a couple of times and it generally hasn't been too bad. However this time was awful - I was very disappointed to find quite a bit of someone else's body hair on the bathroom floor - GROSS! (see photo) Unfortunately I was v tired and had just unpacked so couldn't be bothered trying to get a new... More

1 Photo
Was this review helpful? Yes
Dick Breukink, General Manager at Novotel Hamilton Tainui, responded to this review
4 February 2012

Dear Guest. Thanks for taking the time to inform us about your recent stay with us. I am very sorry to read that the cleaning of our bathrooms was not up to par. I sincerely apologize for that and will ensure that housekeeping is doing a better job. Hope this experience does not turn you away from returning to us.... More

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Novotel Hamilton Tainui Also Known As

  • Novotel Hamilton
  • Accor Hamilton Tainui
  • Hamilton Novotel
Address: 7 Alma Street | PO Box 1, Hamilton 2001, New Zealand

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Novotel Hamilton Tainui
7 Alma Street PO Box 1
Hamilton 2001
New Zealand
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