We were 5 people in a suite of 2 rooms and a living room. One room was a bit tight with no drawers (only hanging space) and no TV (the kids room had that!) but the living space and the bathroom were speacious, very clean and well equipped. Service was exceptional: we had encountered an issue with their Internet provider... More

The Quest Ponsonby is a good location if heading in from the airport and don't want to get caught up in the city traffic hussle and bussle. The reception hours are restrictive so make sure you get there in time, or make other arrangements. Parking is very limited so let them know well beforehand. Close to restaurants and cafes for... More

I have stayed here (& the new Market property) a few times, Location great ,Studios are "OK", Air Con hasn't worked on a couple of stays. Showing signs of age/neglect (My room had a soap/shampoo holder in the shower completely broken) Staff make a lot of noise in the hall ways, and I even had to step over one sitting... More

The location is great for this property - on Ponsonby Rd, a short walk in one direction to the shopping and cafe district, or the other to K Road. Front desk staff were friendly and helpful. The room was basic but functional and everything was clean. We arranged for an 11.30am check out and had housekeeping at the door at... More

I thought it was great value, great location, clean and quiet. We paid $135 for a studio and i was very pleased to find that it had a washer and dryer and they even provide a small carton of fresh milk in the fridge to go with the complimentary tea. More

We booked the Quest Ponsonby directly through their website. We stayed at the begining of our recent stay to NZ and then at the end of our stay. They offer great weekend rates. We paid $115 per night (Saturday and Sunday nights). However, this hotel is mainly used for business customers so their rates considerable increase during the week. The... More

We stayed twice at the Quest, for five nights followed by a shorter stay of two nights in another room a short time later. We had a one bedroom apartment each time. Both had attractive contemporary decor, and were very clean and neat. Housekeeping services were very good. Even the room on Ponsonby Rd was quieter than I had thought,... More

Good location, but really poor cleaning. More

We are originally from Auckland (now living O/S) and were back visiting family - so thought we would have a few days in Ponsonby (our old haunt) hanging out with friends on the long weekend before staying with family....So Quest seemed to fit the bill- I still had a car in NZ so I my mom picked us up from... More