Good location, just a few steps from the Queen Street and Vector Arena. The rooms are quiet and clean. The shower is good. Staff is good as well. We'll be back for sure-we had a very good time. I read the varying reviews on this serviced apartment hotel before making the booking and after staying here can confidently say that... More

Ok so I paid $110pn and I wasn't expecting the Hilton. But I do expect a clean room with workable facilities. I booked online and saw that I needed to book a carpark so I did so and the email trail with Adrian was friendly and welcoming. So far so good. I arrived at 5pm on the Tuesday night there... More

We absolutely loved our stay at Quest on Eden and didn't want to leave. I read so many varying reviews on this serviced apartment hotel before making the booking and after staying here can confidently say that it was one of the nicest places we have ever stayed. We enjoyed the Harborview from 6th Level, breakfast at Gloria Café and... More

We stayed in the Quest on Eden on 3 May in a two bedroom apartment. The overall impression was of a place which was well appointed 15 years ago but has become tired and dated. The location is good but the facilities are in urgent need of improvement. We arrived in Auckland earlier than expected and telephoned to see if... More

I stayed here with a group- we had 3 small apartments. The apartment I stayed in was modern-ish, but obviously not cleaned well. There was dirt on the light switches, you could see on the drawers where they had done a quick wipe, the bathroom looked pretty gross and the oven was dirty etc etc. There was a black hair... More

Stayed here as it looked tidy and for a reasonable price and a good location. Was not expecting the sky city grand but from the outset the service was terrible! We arrived and enquired about the parking (that online said was avalible) which we were then told you had to state it in the comments when booking but no where... More

Avoid this place! This was supposed to be a 4 stars hotel but apparently on a scale of 20! Me and my two colleagues spent 1 week in this hotel due to a business trip. When we arrived to the room, we discovered dirty carpet and bed covers that probably haven't been cleaned in a long time! When we wanted... More

Unfriendly stuff and manager, dirty rooms, never cleaned only changed towels and emptied bin. Was bitten by bed bugs. Internet nearly never worked. NEVER AGAIN! It is the second time that I stayed in Auckland, the first time I stayed in a cheap hostel which was much better than this expensive hotel.

Best things: Location, nice enough view from 7th floor, good strong shower. But room was way too small for an "apartment" smaller than most average sized hotel rooms. And the worst thing was we arrived to find there was no parking available, was told we had to book that but I never saw anything on the site we used to... More