My boyfriend and I stayed here as part of our package offered through BUNAC. The smell of urine in the lift/elevator on the way up to the reception on the 3rd floor was the first clue that our stay would be unpleasant. Next when we went to check in we were told our package only entitled us to a dorm... More

I stayed at the hostel for 6 days at the end of Jan. I booked three nights then extended my stay the following day, 2 weeks before arriving and emailed them to confirm (no reply). Anyway I got here very late and felt awful getting into my 4 bed dorm at 3:30am. Thankfully they were ok but the room was... More

I was travelling with my fiance and when we arrived we were very lucky. We were asked if we were a couple and the lady on the desk gave us a free upgrade to a double room with an ensuite, fridge, TV, kettle with tea and milk. We were backpacking and were surprised but extremely grateful. The common areas were... More

lifts are terrible, staff member on the computer desk one of the rudest people i have ever met. kitchen is poor, all the saucepans have no handles so you just burn your hands, there are about 15 chairs in the kitchen for this huge hostel so had to eat dinner standing up! whilst having a shower you have to re-press... More

Was in a 4 bed dorm in the women's "sanctuary". - which was just a few rooms together that they didn't let guys stay in. There was really nothing special about it. I didn't even receive the towel/soaps/shampoo/ etc that all the others got and was advertised online, Such a big hostel it is unfriendly. Didn't get t know anyone... More

I did not like base Auckland at all, out of all the bases this is probably the worst. The elevators barely work, and there is soo many ppl there it's hard to even meet people. Out of all the hostels i've been to in new zealand this is the one where you definately have to lock up your belongings in... More

I stayed in this hostel for 4 nights around the time of the RWC. Unfortunately there was no where else to stay only for that i wouldnt have even stayed the first night. It was horrible, we had booked a double room, the blanket on the bed was disgusting, i was afraid to touch the floor with my feet, the... More

We ended up staying here on three seperate occasions for a number of different reasons. We first stayed for two nights before setting off on the kiwi experience. We were in a 4 bed dorm which was quite small but clean and the beds were comfy. After heading back to Auckland from the Bay of Islands we then stayed in... More

The rooms were ok (we had a twin as it somehow worked out cheaper). The bathrooms were clean but the shower was a joke, you have to press for water all the time (I'm sure it wasn't but felt like every 5 seconds), ridiculous. The hostel was well situated, right in the heart of Auckland, although I think that a... More