Accompanied by our three year old grandson, we arrived early at the Quay West Auckalnd. The reception staff although busy were friendly and obliging, and organised our bags to be secured as our room was not quite ready.They apologised for this, but as we were 2 hours early for check in, it was hardly their fault. The room, ( 1707)... More

We had a corner suite and were very happy. Lots of space and a great balcony. A very nice place to stay and very good for a family. More

Only a 2 Day stay but the Suites are great, lots of room ,well equipped, even a washing machine and a few supplies. Well kept,friendly staff, Breakfast room seemed strange because it is run as a normal Cafe but service and food was good. Great location for the City generally. Doug Walker More

Lovely hotel. We picked it due to it's proximity to the wharf since we were disembarking from a cruise ship. A very lucky choice. The staff was fantastic, very helpful and easy to deal with. The room was large and very clean and neat. Centrally located to the CBD, restaurants and so much more. We would choose a Quay West... More

Everyone was helpful and friendly for our four day stay in Auckland. Great location close to waterfront and activities. Excellent food for breakfast and lunch at a great price was a welcomed differentiator with the street restaurants. Fold out bed did have a loose spring popping out, not the most comfortable. Parking extra per day, however, free internet made up... More

I stayed here for 7 nights with my 12yo daughter.  We really enjoyed our stay, the location is perfect, walking distance from the harbour and all the great restaurants and boat trips and also easy walking distance to the sky tower and Queen St. I have to say we are lazy on holidays so when I say "easy" it means... More

Jared was the first of our good experiences at this hotel. We didn't expect to be able to check in so early, but are so grateful that he welcomed us in. We had just arrived with friends from an overnight flight, it was raining, and we all needed to refresh. We enjoyed our suites - lovely view with everything we... More

We recently stayed in this hotel with two small children. Many thanks to Rachel the manager who still found us a room and even upgraded us on the second night after our helpful travel agent cancelled our booking. We arrived at 6pm with 2 tired children to be told we had no room, and read the email from the travel... More

We had originally booked this hotel because of the position and good reviews. We became concerned with some of the more recent negative reviews. Honestly, I can’t understand them. The front desk staff couldn’t be more helpful and friendly. The room – it was a lovely suite – was in excellent condition and we had a wonderful view. It is... More