Although I did cancel my reservation I felt obliged to write a short review. The front desk personnel were unhelpful, unprofessional and uninformed. One of my concerns that I addressed was about the hefty charges listed for internet access. I inquired about the internet costs (which are charged based on the amount of data used) and the answer I was... More

Stayed at the Heritage Hotel with my partner for two nights in January 2012. We have stayed in hotels all around the world but found the Heritage Hotel staff to be the most unhelpful we have ever come across. First off when we check in to the hotel the staff behind the counter did not tell us anything about the... More

We looked for a four month rental and found this self contained, one bedroom apartment in this hotel complex by using an agency "Quinovic Lettings" based in Auckland City. The services of the agency proved to be very good and they attended to any form of assistance needed. The hotel is very modern and no more that 200 yds from... More

The Heritage provides very luxurious accommodation and I stayed in a 1br unit. It is in the higher cost range for accommodation but if you want to treat yoursef it is well worth it. It has a restaurant on the lobby floor and the food is excellent with a comprehensive wine list to accompany any meal. Some units have balcony's... More

Ist time stayed at this hotel over new year. It was okay but roof top pool was closed and so couldnt view new year eve celebrations from there. We always stay in 2 bedroom apartments or suites and although the booking process was easy and the Hotel staff were very good I wouldnt rush back. The suite was alittle small... More

Let me start by saying that the quality of the rooms in this hotel varies and depending on the room you get your review could also vary from one to 5 stars! I started of in a room with no balcony and no kicthen and the only window opened inside the hotel! Since I had a much better room last... More

My company has a corporate deal so I have stayed a lot here, I prefer the apartments rather than the hotel, but each to their own. The hotel / apartment spread across a city block and the streets each side are one way streets and this is not a problem except the hotel and the apartments have each got their... More

This hotel is fine, nothing special but ok. Its clean but could do with modernisation, especially the bathroom. The food was really very good, but again expensive. Staff were friendly and attentive. More

This is a grand old property, with all the "mod cons". It features a good lobby bar, where you can grab a coffee too; and a restaurant just off the lobby which serves excellent meals. Visiting this hotel is a wonderful experience because so many of the staff have been here for many years - they welcome you and make... More