The location of this Hotel is fantastic.Perfect if you are wanting to be near everything when in Auckland. Very friendly and helpful staff. The rooms are nice and very spacious. Would be happy to stay here again.

When in Auckland we stay here with grandparents and kids - staff are always more than accommodating are very polite and friendly. They also have a great knowledge of sites to see, eating out places and local transport. The pool is great for the kids - love the free parking. Rooms are spacious (for a hotel), clean and comfortable.

A nice place for a business stay in a very convenient location. The counter staff and concierge were all very helpful and friendly. Rooms clean, bed comfortable. Restaurant good. Some items left behind were returned efficiently thank you! Will come again.

I stayed here with my friend(female) for one night over the weekend, we stayed on the 7th floor, in a 1 bedroom suite, we got the five freebies package which meant we recieved Free Parking, Free 2x drinks from the bar - only house wine or beer(please note this wasnt actually in the package description), Room Upgrade, 500MB Wifi and... More

This is a high quality hotel in a great location. Right on the main street of downtown Auckland, but set back from the street and well insulated for noise, so it's nice and quiet. The lobby is located at the back of the property too, so you don't get that busy public thoroughfare feeling that some hotels have. The rooms... More

What a lovely hotel, its location is central and the rooms are big enough - my two children and I stayed in a one bedroom apartment. The thing that absolutely sold me on this hotel was the service. From our arrival the check in staff and conceirge were so helpful. The room servcie guys were brilliant and the staff in... More

This proved a good choice; central to the city, so walking distance to waterfront and ferries, railway station, arts centre, art museum and shops. The room was quiet, smart and comfortable, service efficient and helpful, and breakfast good (slow toaster apart). Central Auckland is perhaps not the most exciting location in the Pacific but on a budget below that of... More

We booked a $189 special - incl. breakfast & valet parking - for three of us. The kids loved the pool and the buffet breakfast, and the rooms are well equipped, complete with washing machine and dryer as well as oven and hotplates. We had a good view over Queen St. Friendly, helpful service. As other reviewers have noted, the... More

Beds are terrible, so soft, we had to leave in the early hours of the morning as we were unable to sleep. Before leaving, I called reception to see if they could help, they said they were unable to provide a bed board due to the time of day. They told us that they would not charge us for the... More