We recently spent 4 nights in this welcoming resort and found it to be somewhat of a consternation. In the not too distant past this resort was manged by the Rendezvous group which seemed to have all manner of issue with the place. They have off loaded it to the Accor group, which have also had it's run off problems,...
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As other reviewers have mentioned, there is no Accor or Grand Mercure signage so finding the resort took work. However the place is very nice, lovely pools, good parking and not too far to the beach. Rooms are great for a couple and we appreciated the facilities - cook top, washing machine and dryer. Would recommend at the right price...
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This hotel needs to stop changing its name. Still labelled Broome Sanctuary but you are booking Grand Mercure Apt Cable Beach Resort! Found the rooms very tired, aircon fan noisy and exhaust in bathroom either didnt work or was so noisy you had to shower in the dark. The pools are nice and well maintained. Entrance statement portico needs painting...
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Highly recommended but don't be confused with the name Sanctuary Cable Beach Resort. Pool is sensational, apartments are modern and very inviting with great fittings & facilities.
Only two negatives - a 1* iron that is just useless and the hotel name at the front of the hotel entry did not align with our booking from the Acor group.
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Service is very average, no restraunt or bar, you have to drive for a meal or drink and by the time you get back out there you dont feel like going out again
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We recently had a very large group (72) of people stay at the resort and we were really happy with the service provided. The staff were very friendly and accommodating for such a large group and the rooms were lovely with many pools located around the premises.
Whilst there were no F&B facilities, we managed to work out an arrangement...
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Locating the complex was disfficult as from road level it had no reference to either Mercure or an Accor establishment. This complex is apparently being sold. The restaurant was closed. This should have been stated at time of booking and we have chosen an alternative. A late room check out of $100 was overpriced considering the complex was at very...
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We stayed at this 'resort' in September, and we were really disappointed with the experience. From looking at the website, we got the feel of a resort-style property - to us, this means an all-round experience, where you can spend your day in the resort and have all your needs met.
This is absolutely not the case. We found out...
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