My partner and I stayed here in July 2011 with another couple, in a 2 bedroom apartment. We had previously stayed at the Oaks on Lonsdale which was beautiful, but unfortunately this hotel on Market St didn't compare. We were disappointed not to have a balcony, which is one of my favourite things about staying in a hotel. There was...
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Thank you for taking the time to comment on your stay at Oaks on Market. We are constantly trying to provide accommodation that exceeds guests expectations and are disappointed to read that elements of your stay left you feeling dissatisfied.
We do hope that you will stay with Oaks Hotels & Resorts again in the future.
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I stay bed here for 2 nights with my partner, the overall stayad was pleasant and the rooms were clean, comfortable and had everything you need. The bathroom was incredibly big. lots of space which actually made a massize difference the room itself was well set out with plenty of space and even the studios had there own little kitchen...
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We are delighted to read that you and your partner found your stay at Oaks on Market Street pleasant and comfortable. Your positive comments have been passed onto the Hotel Manager and team, which will be very well received.
Oaks Hotels & Resorts looks forward to welcoming you back again soon.
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I took the advise of a lot of other reviewers when I booked this hotel & requested a room with a view overlooking the Yarra River & away from the lifts. I was delighted when the staff accommodated my request & got to the room on the 18th floor with an absolutely beautiful view of the Yarra & the South...
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Thank you very much for recommending Oaks on Market to future guest. We certainly appreciate your positive review and look forward to welcoming you again soon.
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Family of four stayed in two bed appt for several nights in Jan '12. Overall experience was very good. Room was clean and well furnished, staff were friendly and helpful. Location is fantastic - only a few blocks from all the attractions.
We used the pool every day and the kids enjoyed this facility. Can't comment on the bar/restaurant as...
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Thank you very much for your positive review of Oaks on Market. We are very happy to hear that you would recommend our hotel to others and would stay with us again!
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Stayed for one night only, Had great view from room that faced the River and tall scrapers.
The room and Kitchen t, so make yourself cup tea or coffee, There 7 elevens nearby were can some small items.
One thing to careful off. if you have to get to Airport using Sky Bus, makes sure you call the company yourself.....
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Many thanks for recent review of Oaks on Market. We are very happy to read that you enjoyed your stay.
Please accept our apologies for the Sky Bus issue. We do hope that this does not affect your opinion of Oaks Hotels & Resorts, and look forward to welcoming you again soon.
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This morning I was locked out of my room for 45 minutes! I went for a walk and when I came back my door would not open. After 45 mins they finally opened the door with a piece of wire. Not a great way to start a working day! Then they moved me to another room and misplaced some of...
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Thank you for taking the time to comment on your recent stay at Oaks on Market. We are extremely disappointed to read about the inconvenience you suffered.
We appreciate your repeat business and certainly do not want to lose you as a valued guest. Please contact our Customer Feedback Representative on customerservice@theoaksgroup.com.au to discuss this further.
Oaks Hotels & Resorts...
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Was booked into this hotel for work and as my husband was not working that week he made the trip as well and we stayed an additional night. The company booked this hotel as it was within a few minutes walk from my Melbourne office. We arrived at hotel at 10.30 am as I wanted to drop off bags and...
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Many thanks for your detailed comments on Oaks on Market. We are sure that our future guests will find you review helpful.
Your kind comments have been passed onto the Hotel Manager and team, which will be very well received. Oaks Hotels & Resorts looks forward to welcoming you and your husband again soon.
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My family and I have just stayed at Oaks on Market for 4 nights and would definitely stay there again. I have 2 young sons (3 and half and 2) and needed somewhere with seperate bedrooms. Oaks on Market was great value for money in a fantastic location so close to the tram stops as well as easy walking to...
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Thank you for your review of Oaks on Market. We are glad that we could assist in making your family’s stay in Melbourne an enjoyable one.
We look forward to welcoming you back again soon.
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First detail: the Internet access, their billing scheme is a complete ripoff and a total shame for something that should become free or at least cheap. 24$ for 24h or 200MB neither to say that 200MB are ridiculous for today.
Second detail: The lights in the room are either too dark or to bright depending on which light is on....
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Thank you for your review of Oaks on Market. We are disappointed to read that you were dissatisfied with the internet services and lighting. Your comments have been passed onto Maintenance and the IT Department for serious consideration.
We do hope we have the chance to welcome you again at one of our Oaks Hotels & Resorts properties.
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my daughter and i spent three nights here on a shopping spree and had a great time.
friendly and helpful staff, enjoyed the spa, pool, gym and sauna, room with a view was amazing and very spacious room. we definately will stay here again.
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Many thanks for your review of Oaks on Market. We are very happy to read that we aided in making your “shopping-spree weekend” an enjoyable one!
We look forward to welcoming you again soon.
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