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Park Regis Griffin Suites

3.5 of 5
604 St Kilda Road, Melbourne, Victoria 3004, Australia (Formerly Oaks Griffin Suites)
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Park Regis Griffin Suites
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86 reviews from our community

    Trip type
Traveller rating
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    31
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Date Rating
Dimboola, Australia
1 review
5 of 5 stars Reviewed 6 May 2013

great service, great location, and great value, we caught the tram into the city, it was a very easy ride and lovely stay. We were given a map of the city and were able to find our way around very easily. The guys on reception were very helpful and proffessional. we will be back.

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SWHG_Operations, General Manager at Park Regis Griffin Suites, responded to this review
8 May 2013

Dear Bronwyn3414 Thank you for your feedback following your stay with us. We certainly agree that our location being so close to the city, Chapel Street and St Kilda and all accessible by tram makes Park Regis Griffin Suites the hotel for a great stay. We continue to focus on our service and look forward to welcoming you back soon.... More

Melbourne, Australia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 4 May 2013

I was quite disappointed with my stay here. Started off the night with a quick shower before going out to find out mid shower that there was no shampoo or shower gel in the containers. Contacted reception to let them know and 15 minutes later came up to refill the containers, then to find out that the staff member had... More

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SWHG_Operations, General Manager at Park Regis Griffin Suites, responded to this review
19 May 2013

Dear Rachel C Thank you for your feedback following your stay with us. I was certainly disappointed to read the issues that occurred during your stay. As detailed in an email to you I have spoken to our maintenance manager regarding a number of the issues. Housekeeping have also been given the details to ensure the correct procedures are followed... More

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Melbourne, Australia
1 review
4 of 5 stars Reviewed 2 May 2013

Our family went away booking 2 studio rooms and a 1 bedroom apartment where we could get together. All the rooms where spacious and very clean. We had an autumn special including breakfast, 12 o'clock checkout and a bootle of wine. It was great value and very convenient to public transport and the city. The only area of concern was... More

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SWHG_Operations, General Manager at Park Regis Griffin Suites, responded to this review
19 May 2013

Dear Kanga1826 I appreciate the feedback you have provided. We have a number of packages available throughout the year to ensure they offer great value. I was glad to read that you were able to take one on this occasion. Our rooms, particularly one and two bedroom apartments offer very spacious bedrooms and lounges and we find perfect for that... More

1 review
4 of 5 stars Reviewed 24 April 2013 via mobile

I liked the spacious one bedroom apartments however the apartment had a fishy smell to it, we couldnt be bothered asking to change rooms because we were there just for the night. I liked the way the hand wash, cream, shampoo and conditioners were presented. Ladies at the desk were nice but the waitresses at the cafe were not welcoming.... More

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SWHG_Operations, General Manager at Park Regis Griffin Suites, responded to this review
19 May 2013

Dear Reviewer98765 Thank you for your feedback following your stay with us. I apologise for the smell in the room. I suggest if this occurs whether you stay here or another hotel that you contact reception who may be able to move you or have the room sprayed to remove the smell. It is important that you enjoy your stay... More

Geelong, Australia
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 21 April 2013

The positive- It's a great location with a tram stop right out the front. The rooms are very large with a small kitchenette. The car parking (if you can get it) is extremely reasonably priced $15 per night. That's where the positives stop. Reception staff couldn't be bothered smiling let alone explaining even what level our room was located- the... More

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See 5 more reviews by MVM81 for Melbourne
SWHG_Operations, General Manager at Park Regis Griffin Suites, responded to this review
19 May 2013

Dear MVM81 Thank you for your feedback following your stay with us. We spoke regarding these areas following your stay with us and the appropriate compensation was made. As you are aware I have followed these items up including the refrigerator noise. . I have spoken with the Front Office Manager to ensure our training at the reception desk is... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 11 April 2013

Good, clean and large rooms. Nice bathrooms with lots of shampoo, conditioner, moisturisers and shower gels. Tram stop right out the front made it really easy to get into the city and the staff were helpful in directing us to bottle shops and grocery stores. Big kitchen with lots of glasses, plates, bowls etc. and was cleaned daily. Ended up... More

Was this review helpful? Yes 1
Adelaide, South Australia, Australia
1 review
4 of 5 stars Reviewed 10 April 2013

Room had every thing you need and was great value for money. Tram stop out the front of hotel made getting around Melbourne really easy. Staff where helpful and polite with easy on site parking. Stayed for 2 nights and would stay again next time in Melbourne.

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Melbourne, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 9 April 2013

I could waffle, rant and rave about our experience at Park Regis, but, really, only one word is needed -- fantastic. From a clean and spacious room, to smiling and attentive Reception staff, to the management of the attached restaurant, the overall experience was memorable. We stayed for four nights, and we were treated as "guests" rather than customers. We... More

Was this review helpful? Yes 1
Hobart, Australia
1 review
2 of 5 stars Reviewed 23 March 2013

Found the location good but our stay was spoiled by our room. I stepped on a pile of toenails that were under our table so obviously the room had not been cleaned and it had a very strange smell. On telling reception about this they said sorry we will fix that but it was not rectified until the following day.... More

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SWHG_Operations, General Manager at Park Regis Griffin Suites, responded to this review
10 April 2013

Dear debra r Thank you for your feedback on Tripadvisor following your stay with us. The cleanliness of the room has been discussed with the Housekeeper as this is certainly not good enough. I apologise for this poor service as housekeeping have a system in place to ensure room are cleaned and vacuumed properly. I will also discuss with the... More

Sydney, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 March 2013

It was great experience with Park Regis Griffin Suites & staff. Great location & awesome value for money.... Nice dealing with reception. All in all its was awesome. All things like Service, Value, Sleep Quality, Cleanliness, Location, Rooms, Swimming Pool are good. that's why m giving 5 rating.

Was this review helpful? Yes 1
 
 
Park Regis Griffin Suites
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3.5 of 5 stars 339 Reviews
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Additional Information about Park Regis Griffin Suites

Also Known As:
Park Regis Griffin Hotel
Park Regis Griffin Hotel Melbourne
Address: 604 St Kilda Road, Melbourne, Victoria 3004, Australia (Formerly Oaks Griffin Suites)
Region: Australia > Victoria > Melbourne
Amenities:
Bar/Lounge Business Centre Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #39 of 108 Speciality lodging in Melbourne
Price range (per night): ₹ 5,849 - 11,973
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Park Regis Griffin Suites is situated in a fantastic position between Melbourne’s city centre and popular St Kilda Beach.Conveniently located on St Kilda Road with a tram stop directly opposite the hotel, Park Regis Griffin Suites is the perfect choice for guests who need to be in easy reach of all that Melbourne and its surrounds have to offer. Close to Albert Park in St Kilda Road's business precinct, it's also just minutes from the Crown Casino, MCG, Chapel Street and popular restaurants and cafes.With its spacious and stylish studio, one and two bedroom apartments offering modern interiors, comfort and privacy, the hotel provides a relaxing home away from home. After a busy day of sightseeing or business meetings, unwind in your apartment with full kitchen facilities (kitchenette facilities in studios), free cable TV, DVD player, WiFi and reverse cycle air-conditioning/heating. ... more   less 
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Park Regis Griffin Suites
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