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Grand Hotel Melbourne - A Member of the MGallery Collection

4.5 of 5
33 Spencer St., Melbourne, Victoria 3000, Australia
Hotel amenities
Ranked #26 of 194 hotels in Melbourne
4.0 of 5 stars 450 Reviews
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450 reviews from our community

What travellers say about this hotel
  • Old world(8)
  • Very good(7)
  • High ceilings(6)
  • Room service(5)
  • Service lift(3)
  • Spencer street(3)
  • King size bed(3)
Traveller rating
    159
    189
    67
    26
    9
Only show reviews for Family (48) | Couples (245) | Business (92)
Date Rating
Posted by an Accorhotels.com traveller
Sale, Australia
5 of 5 stars Reviewed 14 February 2012 NEW

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Posted by an Accorhotels.com traveller
Melbourne, Australia
4 of 5 stars Reviewed 13 February 2012 NEW
1
person found this review helpful

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GrandGM, General Manager at Grand Hotel Melbourne - A Member of the MGallery Collection, responded to this review
13 February 2012

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Sianta D
Brisbane, Australia
1 review
1 helpful vote
4 of 5 stars Reviewed 13 February 2012 NEW
1
person found this review helpful

I have stayed at the Grand Hotel each January (for Aus Open) for the past 5 years. I understand the comments of others about the bathrooms being a little tired, there are sometimes chipped tiles etc. I keep going back to the Grand as the location is perfect for access to trams to Melbourne Park, City Circle trams and full... More

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AussieAb
Reviewer
5 reviews
1 helpful vote
4 of 5 stars Reviewed 12 February 2012 NEW

Beautiful old hotel! Only negative feedback would be that there was noone to greet you at the front to help with bags. The staff are pleasant but somewhat seem as though they don't want to be there! No eye contact and not a lot of smiles either. It is central and it's a beautiful hotel. There is only the one... More

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Bertie748
Aussie
Top Contributor
50 reviews
40 helpful votes
3 of 5 stars Reviewed 12 February 2012 NEW

This Hotel is located close to Southbank, easy stroll into the city shops and close to Docklands. It is a beautiful old building, huge rooms ( we actually had a small suite ) that are all separate from eachother. Kitchen upon entrance, up a few steps to lounge area then the bedroom up in the loft, cute! The bathroom is... More

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RachaelMc
Sydney, Australia
Senior Contributor
25 reviews
13 helpful votes
4 of 5 stars Reviewed 10 February 2012 NEW

The last time I stayed at The Grand Hotel I didn't give it the best review on TripAdvisor. I stayed there again due to its proximity to the conference and exhibition centre. The service this time was much more friendly and attentive. I was given an upgrade to a suite which was HUGE for one person. The only grumble I... More

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Kennedys2011
Posted by an Accorhotels.com traveller
Bendigo, Victoria, Australia
4 of 5 stars Reviewed 9 February 2012 NEW

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Dan B
Gold Coast, Queensland, Australia
1 review
3 of 5 stars Reviewed 8 February 2012 NEW

Some hotels are old but nice, this one is old but old. Valet Carparking at $35 per night, and it was left outside just off the footpath. Great view of a jumbo-vision Television blaring in the window. Felt like i was at the football. Shower bath very cramped. Minibar scary. But without doubt -- the worst part -- the distance... More

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GrandGM, General Manager at Grand Hotel Melbourne - A Member of the MGallery Collection, responded to this review
9 February 2012

Dear Past Guest. Thank you for taking the time to tell us about your experience at the Grand Hotel Melbourne recently. We are sorry that your walking distances to your apartments where a little longer than your expectations. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you... More

Posted by an Accorhotels.com traveller
Melbourne, Australia
3 of 5 stars Reviewed 8 February 2012 NEW

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Semperpronto
Posted by an Accorhotels.com traveller
Bendigo, Australia
4 of 5 stars Reviewed 8 February 2012 NEW

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Was this review helpful? Yes
GrandGM, General Manager at Grand Hotel Melbourne - A Member of the MGallery Collection, responded to this review
9 February 2012

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Grand Hotel Melbourne - A Member of the MGallery Collection Also Known As

  • Grand Hotel Melbourne
  • Sofitel Melbourne
Address: 33 Spencer St., Melbourne, Victoria 3000, Australia

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Grand Hotel Melbourne - A Member of the MGallery Collection
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