We were fortunate to be in the concierge level, called the Crystal Club, which provides complimentary full breakfast, afternoon tea, and pre-dinner cocktails. The club lounge is lovely, and provides a great view of the City and the Yarra River. The room was huge, a living room area with couch, 2 chairs, bar, desk and giant flat screen tv. ,... more

We have stayed at Crown Towers a number of times over the years and it consistently meets a very high standard. That said, you certainly pay for what you get. On our last 4 night stay which was for a special occasion we chose to pay the extra for the 'crystal club' which offers access to a spectacular lounge where... more

I have now stayed at this hotel 9 times this year, and a lot of other hotels in Melbourne not worth mentioning. As no one does it better than Crown Once again..... To all the staff....... Thanks for an amazing stay . no one dose service better that Crown , keep up the great work . From a very fussy... more

This hotel is by far the best hotel I've ever stayed at. My partner and I were at another hotel in Melbourne for a few nights then stayed at the Crown Towers for our last night which was my birthday to splurge and go all out. We arrived early and our vehicle and luggage were immediately taken care of. We... more

By far the nicest hotel I have ever stayed in. The rooms were amazing, large, clean and lavish. The bathroom was also incredible. Dont be put off by the Casino aspect, you wouldnt even know you were there. Great hotel for a special stay/wedding night etc. more

what a fabulous hotel we booked with travel republic and when we arrived at the hotel they said we were booked in the crown promenade which is in the same hotel complex we went to have a look at this but it was nowhere near as nice as the crown towers which i booked luckily i had it all printed... more

Went to Crown Towers for two nights. We arrived soon after midnight and were upgraded to a suite, sporting a 180 degree view of the Yarra River and Melb City skyline. We required a foldaway bed to be brought in - and it came promptly with a box of chocolate truffles. Room service was reasonably prompt. The lounge area, bathroom... more

We stayed at the Crown Towers after experiencing a couple of unsatisfactory stays at the Crown Promenade. We had read such good reviews about the Promenade that we decided maybe the first time or two we were just unlucky...but no...bad service and rude staff BOTH times. So this stay, since we like the casino, area we decided to give theCrown... more

My recent stay at Crown was my second, and it was still tacky, worn and shabby and with rude staff who couldn't care less. Stayed with a friend who surprised me with the whole 5 star thing but wasn't aware of my antipathy towards this hotel. It was however a lovely gesture and I tried to ignore my misgivings. Unfortunately... more