We enjoyed our stay at the Como but it is definitely not 5 star. It is down at the heel and needs a tart up!!! We mentioned many issues which needed addressing but so far no one has had the decency to reply our guest form.
It is in a good position and we think guest parking should be free......
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Stayed here for our one year anniversary and it was lovely. The room was delightful, we had a king sized bed and a huge spa. Also the breakfast was delicious, we had a hot meal each and a selection of pastries to choose from. Was very enjoyable!
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We had an opportunity to spend one night in Melbourne at the Como. The service from the staff was very friendly and warm and the foyer was well presented. Our Suite however was overpriced and dated. Mould was growing in the shower. The room we were shown to had a bad odour and after walking into the bathroom, we realised...
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Dear guest,
Thank you for your recent in depth feedback in relation to your stay with us.
It is disappointing to learn that your room was not up to our usual high standard of presentation. This will be followed up with our housekeeping team.
We hope to proceed with a rooms refurbishment in the near future which will address some...
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Booked room over wotif and got an excellent rate. Room was ready upon our arrival mid afternoon and was extremely spacious with a seperate study area and sitting room. Surprisingly, though the room was spacious, the bathroom had no bath, only a shower! Room View was overlooking an internal courtyard but that didnt bother us- there was no noise issue....
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Dear guest,
Thank you for taking the time to comment on your recent stay at The Como Melbourne. It is a pleasure to learn that you had a great stay.
Our rooms are spacious at Como and it has been noted that whilst you enjoyed the aspects of the office and the courtyard, you were disappointed not to have a...
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We booked the como on the mystery deal on Wotif and stayed for 6 nights over the new year period. When we first walked in, we thought the hotel room was a bit tired and dated, with some of the fniishes being a bit worn. However, we would not hesitate to return to the Como the next time we return...
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Dear guest,
Thank you for your recent feedback. Your comments are greatly appreciated.
It is aways a pleasure to hear great comments about the team at Como including the service your received in our 'So Bar'. This feedback will be communicated.
We look forward to welcoming your family back on your next visit to Melbourne.
Best Wishes,
Anne Marie Lennon...
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We only stayed for a night, but had a great experience.
The decor of the hotel and room was very trendy. Rooms were clean and hotel staff service was excellent.
We used the indoor pool and it was clean and perfect for a hot summer day cool down.
room was well appointed with all the basics. We liked the little...
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Dear Guest,
It is fantastic to receive your feedback about The Como. We are delighted that you enjoyed your recent family visit with us.
You certainly took advantage of our location and had a busy time exploring the local surrounds.
It is a pleasure to learnt that you slept well and enjoyed the service provided by the team. Your comments...
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Our small family of three (1 x 11yo son) recently had three wonderful nights at the Como. The location is fantastic with direct access to the tram line that goes straight along fabulous Chapel St all the way to St Kilda...in the other direction, a short trip to the shopping mecca of Bridge Rd..........husband and son made the short trip...
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Dear Guest,
It is fantastic to receive your feedback about The Como. We are delighted that you enjoyed your recent family visit with us.
You certainly took advantage of our location and had a busy time exploring the local surrounds.
It is a pleasure to learnt hat you slept well and enjoyed the service provided by the team. Your comments...
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A recent trip to visit family and friends in Melbourne we stayed at The Como instead of choosing a city hotel. We had a one bedroom suite that had a seperate lounge room. It is extremely spacious and well equipped. A mini kitchen and a bath tub in the bathroom. Something you don't get in hotel rooms these days! This...
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Dear Guest,
It is a pleasure to learn that your Christmas stay with us at The Como Melbourne was memorable.
It is fantastic to hear that you enjoyed the service and facilities provided. Your feedback in relation to the lifts has been noted. This has been investigated by our maintenance team and we will continue to monitor.
We look forward...
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I recently stayed at the Como hotel for 8 nights over the Christmas period.
I found the facilities to be of a premium class & the staff to be friendly & extremely helpful.
Nothing was spared in making our stay comfortable & convenient.
Immaculate foyer & rooms. Central for site seeing. Located on famous chapel street, tram stop out the...
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Dear Guest,
It is a pleasure to learn that your Christmas stay with us at The Como Melbourne was memorable.
It is fantastic to hear that you enjoyed the service and facilities provided. Your feedback in relation to the lifts has been noted. This has been investigated by our maintenance team and we will continue to monitor.
We look forward...
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The Como hotel is well located in chapel street with an art house movie theatre in the same complex, many upmarketd shops nearby, access to great restaurants, trams and trains. You can walk to the tennis cenre and MCG. The rooms are extremely well appointed and spacious. The staff are always attentive and friendly. There is parking available. The breakfast...
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Dear Guest,
Thank you for your comments in relation to your recent stay with us.
It is a pleasure to hear that you found the staff to be friendly and attentive.
We are in close proximity to the MCG as you mention. We hope you had an opportunity to enjoy the cricket during your stay. We are looking forward to...
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