We stayed here at the end of our honeymoon in Australia and were very pleasantly surprised. As a chain, we were expecting basic, no frills, well-kept accommodation and our expectations were greatly exceeded. The hotel is in a fantastic location, right in the middle of the city but no noise from the street could be heard from our room. The... more

Nice place. Comfortable quiet place Everything was clean and working. Only spent a couple of days here and was very happy. We did not eat there, but heaps of places around to eat. The best location. Close to everything, and staff very helpful. more

Stayed here for the winter school holiday trip. Can't ask for a better location than this hotel. The Lobby is nice and the restaurant has a good breakfast menu as well as good dinner menu. We stayed in one of the bigger room, it's very spacious however the decor is lacking. The carpet looks old and there's that old hotel... more

My partner and i are frequent travellers to Melbourne and we usually stay at the Sofitel hotel which is superb (but not as central). This hotel's location however, just amazes me everytime i step outside to find the wide array of shops, cafes and walkways connecting to other malls behind. The rooms are of a four star quality with comfortable... more

This hotel is thankfully undergoing a refurbishment. It is in a good location, but dull dull dull. Walls are scratched and white or grey, and it looks dated. The bathroom especially. It is centrally lcoated though on Collins, and in the middle of a shopping centre (thats what my room looked over). Therefore its easy to get around. Rooms are... more

After a LONG day at the Melbourne Show we checked into the Novotel on Collins. The staff at the concierge desk when we arrived were welcoming and efficient. Check in was a breeze and to our delight we were upgraded to a large family room which had a separate room for the children. Our eldest daugthter had a flight to... more

My first impression of the hotel was disappointing, then I realised I wasn't at reception, I was at the lower floor concierge! Further impressions were much more positive. Check in was easy, although the receptionist wasn't too impressed that I'd stopped her conversation with a friend. I had a room on the top floor, noise in the corridor from heating... more

I wanted to highlight a very average experience I had staying in the Novotel in Melbourne. I was lucky enough to go away with my girlfriend on a business trip to Melbourne. Her company paid for the hotel, so I just bought a flight and booked another hotel (The Park Hyatt see separate review) for the weekend. We stayed at... more

We chose the Novotel because it offered a disabled access room. Our 14 year old son a broken hip and was in a wheelchair for our stay. We were down for scans and doctors visit and it is difficult to find a hotel that caters for disabled access. From the minute we pulled up, we were met by extremely helpul... more