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All 200 Melbourne hotels »

Mercure Melbourne Treasury Gardens

4.0 of 5
Hotel amenities
13 Spring St., Melbourne, Victoria 3000, Australia
Ranked #54 of 200 hotels in Melbourne
4.0 of 5 stars 490 Reviews
Mercure Melbourne Treasury Gardens
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490 reviews from our community

What travellers say about this hotel
  • Great location(13)
  • Room service(10)
  • Very good(10)
  • City circle tram(9)
  • Rod Laver arena(6)
  • Federation square(5)
  • Staff were friendly(5)
  • Friendly and helpful(5)
  • Short walk(4)
  • Rack rate(3)
Traveller rating
    96
    226
    126
    31
    11
Only show reviews for Family (77) | Couples (238) | Business (91)
Date Rating
Sydney, Australia
1 review
4 of 5 stars Reviewed 27 May 2012 NEW

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A TripAdvisor Member
1 review
3 of 5 stars Reviewed 27 May 2012 NEW

This was our first stay at the Mercure Melbourne Treasury Gardens. There was nothing good or bad about this accommodation, it was in a word "adequate". The room was clean, small and very minimal, the furnishings looked tired and worn. Would we stay here again?... No.. Melbourne has a vast array of accommodation to suit all budgets this however would... More

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Phil O'Brien, General Manager at Mercure Melbourne Treasury Gardens, responded to this review
28 May 2012

Dear TripAdisor Member Thank you for your recent visit to the Mercure Melbourne and taking the time to share your experience. Our goal is to ensure all customers have a wonderful stay at the hotel, and I sincerely apologise that we did not hit the mark during your visit. We do have several different room types available to meet all... More

Sydney, Australia
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 26 May 2012 NEW

Booked one night for a conference in Melbourne. Checked in late 24 hour reception and quick. No visible wheelchair accessibility, so likely need to go via basement if you need a ramp. Room was good value, neutral smell and clean carpets. The bathroom was very small (1.5m in width) but adequate for your business. Even though I was located on... More

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Singleton, Australia
1 review
3 of 5 stars Reviewed 23 May 2012 NEW

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Phil O'Brien, General Manager at Mercure Melbourne Treasury Gardens, responded to this review
28 May 2012

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Adelaide, Australia
Senior Reviewer
7 reviews 7 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 23 May 2012 NEW

Very ordinary. The ONLY good thing is the location. The staff try but are hampered by old systems and a try-hard renovation. Spend the extra money and stay elsewhere.

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See 5 more reviews by FussyCnt for Melbourne
Phil O'Brien, General Manager at Mercure Melbourne Treasury Gardens, responded to this review
29 May 2012

Dear FussyCnt I am sorry to read you did not enjoy your stay or our recent refurbishment. We value all feedback and wherever possible learn and improve as a result of it. While we definitely provide good value for money, we also strive to provide a high level of service to all customers. I apologise that this was not the... More

Posted by an Accorhotels.com traveller
Gold Coast
2 reviews
5 of 5 stars Reviewed 21 May 2012

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Sydney, Australia
1 review
4 of 5 stars Reviewed 20 May 2012

Well priced hotel with excellent service and comfortable rooms in close proximity to Melbourne CBD. Extraordinary quality of food and presentation in restaurant.

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Adelaide, Australia
1 review
4 of 5 stars Reviewed 20 May 2012

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A TripAdvisor Member
brisbane
2 reviews
4 of 5 stars Reviewed 20 May 2012

Restaurant was disappointing. Layout very ordinary next to bar and entrance. No atmosphere. Food very average. Expensive for the small quantity served. My fish undercooked. Only good thing staff very pleasant.

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London, UK
Contributor
20 reviews 20 reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 18 May 2012

We stayed at the Mercure as part of our Melbourne stop over on the way from Edinburgh to Christchurch. Our time in Melbourne was to fit in a couple of business meetings as well as catch up with friends, so we wanted something central that delivered a decent standard of room and service at a reasonable price. We booked the... More

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Additional Information about Mercure Melbourne Treasury Gardens

  • Accor Melbourne Spring Street
  • Mercure Melbourne
Address: 13 Spring St., Melbourne, Victoria 3000, Australia
Price range (per night):* INR7,022 - 13,208

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Mercure Melbourne Treasury Gardens
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