- Accor Melbourne Spring Street
- Mercure Melbourne

490 Reviews
Reviewed 27 May 2012
NEW
This was our first stay at the Mercure Melbourne Treasury Gardens. There was nothing good or bad about this accommodation, it was in a word "adequate". The room was clean, small and very minimal, the furnishings looked tired and worn. Would we stay here again?... No.. Melbourne has a vast array of accommodation to suit all budgets this however would...
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Dear TripAdisor Member
Thank you for your recent visit to the Mercure Melbourne and taking the time to share your experience. Our goal is to ensure all customers have a wonderful stay at the hotel, and I sincerely apologise that we did not hit the mark during your visit.
We do have several different room types available to meet all...
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Reviewed 26 May 2012
NEW
Booked one night for a conference in Melbourne. Checked in late 24 hour reception and quick. No visible wheelchair accessibility, so likely need to go via basement if you need a ramp. Room was good value, neutral smell and clean carpets. The bathroom was very small (1.5m in width) but adequate for your business. Even though I was located on...
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Reviewed 23 May 2012
NEW
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Reviewed 23 May 2012
NEW
Very ordinary. The ONLY good thing is the location. The staff try but are hampered by old systems and a try-hard renovation. Spend the extra money and stay elsewhere.
Dear FussyCnt
I am sorry to read you did not enjoy your stay or our recent refurbishment.
We value all feedback and wherever possible learn and improve as a result of it.
While we definitely provide good value for money, we also strive to provide a high level of service to all customers. I apologise that this was not the...
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Reviewed 21 May 2012
Reviewed 20 May 2012
Well priced hotel with excellent service and comfortable rooms in close proximity to Melbourne CBD. Extraordinary quality of food and presentation in restaurant.
Reviewed 20 May 2012
Reviewed 20 May 2012
Restaurant was disappointing. Layout very ordinary next to bar and entrance. No atmosphere. Food very average. Expensive for the small quantity served. My fish undercooked. Only good thing staff very pleasant.
Reviewed 18 May 2012
We stayed at the Mercure as part of our Melbourne stop over on the way from Edinburgh to Christchurch. Our time in Melbourne was to fit in a couple of business meetings as well as catch up with friends, so we wanted something central that delivered a decent standard of room and service at a reasonable price. We booked the...
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