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Hotel Ibis Melbourne


Hotel class 3.0 of 5
15-21 Therry Street, Melbourne 3000, Australia
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Reviews you can trust

82% Recommend
4.0 of 5 stars 61 reviews
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4 of 5 stars
unclejames   70 contributions
London, United Kingdom
31 Jan 2010 | Trip type: Business, Solo travel

I went into the hotel knowing that it charged for wifi - but blimey, how much? 55 cents per MINUTE, that's how much. In other words, for fifteen minutes, they charge $7.50. And you bring the laptop. Alternatively, you could go to reception, use a computer they've provided, and be charged the rather more sensible sum of $2. Excepting this,... more

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5 of 5 stars
birdwithoutleg   5 contributions
28 Jan 2010 | Trip type: Friends getaway

Spacious, clean and excellent room condition. we stay in the studio apartment which cater for 4 person. There is separate bath and toilet so is no problem for 4 person to share the 2 room apartment. one of the room is equip with TV. only draw back is the heating equipment doesn't seems to work well, otherwise is perfect. within... more

Management response from
DougalIbisMelbourne, Front Office Manager

Dear 'Birdwithoutleg', Thanks very much for your review. We're delighted to read that you found the 2 bedroom apartment to be homey and excellent. We think it's a great product too! Thanks for mentioning the heating, we'll check it out to make sure eveything's in good order. Thanks again for your review and we look forward to welcoming you back...

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4 of 5 stars
Father_of_3_kids   79 contributions
Singapore
20 Jan 2010 | Trip type: Solo travel

Only managed to book the room about 1 week before the trip. Upon check-in, staff answered all my question regarding about the hotel. My room was next to the construction site. Was disappointed but after about 15 mins, found that it was ok. The workers didn't make too much noise. They finished work around 7pm. By 6:30am, there were some... more

Management response from
DougalIbisMelbourne, Front Office Manager

Dear Sir, Thanks very much for your review. I'm pleased to read that you were satisfied with your stay. If I may clarify just a couple of points - we still have safes in each room (plus safety deposit boxes at reception) and we are happy to give later check out times whenever possible. Unfortunately we were unable to extend...

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4 of 5 stars
WorcesterBoso   1 contribution
Worcester
10 Jan 2010 | Trip type: Family

Trams within five minute walk, also Melbourne Central metro station. Many amenities (restaurants, clubs, cinemas, shops etc.) "just round the corner". Hotel reception can be very busy and restaurant was not available for evening meal over Christmas (reopened 15th. January), not what you would expect from a multi-national chain. Our room was on 10th. floor but we were kept awake... more

Management response from
DougalIbisMelbourne, Front Office Manager

Dear 'WorcesterBoso', Thank you for submitting your review. We really value the feedback. I'm pleased to read that you found our location to be very convenient. It's great being in the CBD. Please accept my apologies for any inconvenience caused by the temporary closure of our a la carte restaurant. Unfortunately business levels were just too low over Christmas and...

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3 of 5 stars
losade   1 contribution
Sydney
7 Dec 2009 | Trip type: Couples

I stayed at Ibis Melbourne in Australia and the room is equipped with a safe. No staff mentioned to me that I had to pay for it during check-in. I was asked to pay for the usage of the safe upon checking-out even though I did not use it. The worst thing is I was not even told the hidden... more

Management response from
DougalIbisMelbourne, Front Office Manager

Dear 'losade', Thank you for your review. I'm very sorry to read that you felt that our in room safe charges were somehow hidden or kept from you until the time of departure. By asking customers who use the safe to pay a small daily charge, we are able to keep our room rates as low as possible by not...

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4 of 5 stars
Winston99   78 contributions
Singapore, Singapore
5 Dec 2009 | Trip type: Couples

Hotel is located very close to the Queen Victoria Market. Walking to the nearest city circle tram station is just over 5 mins and probably just over 10 mins to the Bourke Street Mall area. Still manageable walking distance I suppose. Room is not the biggest but bed is comfortable. Bathroom is clean as well so no complains here. Compared... more

Management response from
DougalIbisMelbourne, Front Office Manager

Dear Winston99, Thank you for your kind words and I am glad that you enjoyed your stay with us. Kind regards, Dougal McConnell Front Office Manager

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4 of 5 stars
TexasEagle   34 contributions
Abilene, Texas
20 Nov 2009 | Trip type: Couples
1
person found this review helpful

Checked into what I thought was one bed and front desk gave us a free upgrade to a suite with kitchenette. Very nice....tv in each room although channel selection was limited but typical Australian. Previous reviews about construction noise next door was not an issue with us. It wasnt noticeable in our room although loud outside. Location one block from... more

Management response from
DougalIbisMelbourne, Front Office Manager

Dear TexasEagle, Thanks very much for your review. I'm pleased to read that you enjoyed your stay and hope to see you back before too long. Kind regards, Dougal McConnell Front Office Manager

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3 of 5 stars
clownshoes   55 contributions
London UK
12 Nov 2009 | Trip type: Business

The location at the north end of the city may well be convenient to the Victoria Markets, RMIT, North Melbourne, Carlton, and trams trundling down Elizabeth St to the city centre, but location isn't everything. Especially when there is a huge construction site next door waking guests up at the crack of dawn. I suggest potential guests call before booking... more

Management response from
DougalIbisMelbourne, Front Office Manager

Dear 'Clownshoes', Thank you for your review. I am pleased that you enjoyed the location of the hotel - we certainly are in a great spot. Please accept my apologies for any disturbance caused by the nearby construction. We do our best to accommodate guests on the opposite site of the building whenever possible to minimise any risk of disturbance...

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4 of 5 stars
Lulubelle75   47 contributions
Klang, Malaysia
10 Nov 2009 | Trip type: Family

First things first. There are 2 Ibis Hotels in Melbourne. One on Therry Street (close to Queen Victoria Market), and the other on Little Bourke Street (near Southern Cross Station and doors away from a nightclub). Don't get your bookings (or even the reviews) confused. We stayed at the Ibis Melbourne on Therry Street. Arrived early in the morning, couldn't... more

Management response from
DougalIbisMelbourne, Front Office Manager

Dear 'Lulubelle75', Thank you very much for your review. I am delighted to read that you had an enjoyable stay. If I may clarify one point, there are actually 3 Ibis' in Melbourne. The 3rd is Ibis Melbourne Glen Waverley which is about 20km east of the CBD. Those 1 bedroom apartments certainly are a paractical option and I'm pleased...

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4 of 5 stars
IvyArbor   6 contributions
Chicago, Illinois
10 Nov 2009 | Trip type: Friends getaway

I was really pleased with the Ibis in Melbourne. The rooms were a bit more spacious than I expected, as was the bathroom. The hotel was very clean, and the staff was quite pleasant. I was really happy with the location, it is a stone's throw from the Queen Victoria Market and walking distance to plenty of shopping. We actually... more

Management response from
DougalIbisMelbourne, Front Office Manager

Dear 'IvyArbor', Many thanks for your review. It's great to hear that you are pleased with us and consider us to be great value. We hope to see you back again soon. Kind regards, Dougal McConnell Front Office Manager

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Hotel Ibis Melbourne Also Known As

  • Hotel Accor Melbourne
  • Ibis Melbourne
Address: 15-21 Therry Street, Melbourne 3000, Australia
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