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All 200 Melbourne hotels »

The Crossley Hotel

4.0 of 5
Hotel amenities
51 Little Bourke St., Melbourne, Victoria 3000, Australia
Ranked #48 of 200 hotels in Melbourne
4.0 of 5 stars 271 Reviews
The Crossley Hotel
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271 reviews from our community

What travellers say about this hotel
  • “China town” (15)
  • “Great location” (14)
  • “Staff were friendly” (6)
  • “Very convenient” (6)
  • “Room service” (6)
  • “Clean and comfortable” (5)
  • “Little bourke” (5)
  • “Continental breakfast” (4)
  • “Easy walking distance” (4)
  • “Free internet” (4)
Traveller rating
    62
    128
    54
    18
    9
Only show reviews for Family (54) | Couples (112) | Business (39)
Date Rating
Auckland, New Zealand
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Good service, very good location”
5 of 5 stars Reviewed 25 May 2012 NEW

Staff are very friendly & helpful. Rooms are very clean & comfy. The hotel is banged on in the heart of Chinatown so there are restaurants everywhere & shops everywhere. Although we stayed for 3 nights, we only paid for 2 as the 3rd night was free. Will definitely come back & stay at this hotel.

Was this review helpful? Yes
See 3 more reviews by susan d for Melbourne
Melissa Lakaschus, Front Office Manager at The Crossley Hotel, responded to this review
29 May 2012

Dear Susan D, Thank you for your recent 5/5 review. I'm pleased to hear you enjoyed your stay with us and that the staff offered you friendly and helpful service, I will be sure to pass your comments on to all the team here at the crossley hotel. I definitely agree with you about the great location of the hotel,... More

Melbourne, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
“The Crossley was great value for money”
5 of 5 stars Reviewed 23 May 2012 NEW

It was nice to be in the heart of the city!! We attedend a wedding at the Park Hyatt and this was very convenient to stay. The staff was very friendly and the service was excellent. Breakfast was yummy too!!!!!!!

Was this review helpful? Yes
Melissa Lakaschus, Manager at The Crossley Hotel, responded to this review
25 May 2012

Dear Guest Thank you for your 5/5 review of your recent stay. I appreciate you highlighting the friendly and helpful service offered by all the staff and was glad that you also enjoyed the breakfast served daily in Fish Dish restaurant. I look forward to welcoming you back to Crossley Hotel on your next visit to Melbourne. Kind Regards Melissa More

Basel
Senior Reviewer
8 reviews 8 reviews
Reviews in 5 cities Reviews in 5 cities
“Good value for the money”
4 of 5 stars Reviewed 21 May 2012

We recently spent seven nights in this hotel. We are very satisfied with the overall quality, especially for an average price of 130$ per night for a double room. The room was comfortably big, clean and quiet, despite not being very new. The complimentary services of free Wifi (although the signal was not always optimal), continental breakfast, free coffee and... More

Was this review helpful? Yes
See 3 more reviews by PizzaWithFeta for Melbourne
Melissa Lakaschus, Manager at The Crossley Hotel, responded to this review
25 May 2012

Dear Guest Thank you for taking the time to post a review of your recent stay. I was delighted to read that you found the accommodation great value for money and appreciated the comfortable and spacious rooms. I will certainly pass on your comments regarding the cleanliness to our Housekeeping team. I am also pleased you appreciated the complimentary breakfast... More

Hangzhou, China
1 review
“Excellent”
5 of 5 stars Reviewed 17 May 2012

Free wifi make business trip more convenient, service are excellent, good restraunt around the street.

Was this review helpful? Yes
Melissa Lakaschus, Manager at The Crossley Hotel, responded to this review
25 May 2012

Dear Guest Thank you for your recent review. I was really pleased to read you enjoyed your stay and found the service and accommodation offered to be of excellent standard. I am also glad you appreciated the free Wi-fi access offered throughout the building. I look forward to welcoming you back to Crossley Hotel on your next visit to Melbourne.... More

Brisbane, Australia
1 review
“Great Stay”
4 of 5 stars Reviewed 16 May 2012

We spent 3 nights at the Crossley in Melbourne - great value for money. We did upgrade to a superior room as there were 3 of us which was worth the money spent. Room was very clean, bathroom small but servicable for our needs. Beds comfy. Also had the continental breakfast package - plenty to choose from and as much... More

Was this review helpful? Yes
Melissa Lakaschus, Manager at The Crossley Hotel, responded to this review
25 May 2012

Dear Guest Thank you for taking the time to post a review of your recent stay. I am pleased that you appreciated the value for money accommodation offered and found the room to be clean and comfortable. We are certainly in a great location, close to many of the great attractions and restaurants Melbourne has to offer. I look forward... More

Sydney
Contributor
17 reviews 17 reviews
Reviews in 14 cities Reviews in 14 cities
15 helpful votes 15 helpful votes
“Best in Chinatown for the price”
4 of 5 stars Reviewed 13 May 2012

We just spent 2 nights at The Crossley and consider it excellent value for money. We have stayed at a few of the 'mid range' hotels in the area over the last three years and The Crossley is definitely our hotel of choice. Why? The service was friendly and definitely punching above its weight. We were given a late checkout,... More

Was this review helpful? Yes
Melissa Lakaschus, Manager at The Crossley Hotel, responded to this review
23 May 2012

Dear Guest Thank you for posting a review of your recent stay with us. I appreciated you highlighting the many positive aspects you experienced during your stay, especially regarding the friendly and professional service we pride ourselves on offering at Crossley Hotel. I was also pleased your room was clean, comfortable and quiet. I will certainly pass this great feedback... More

CRONULLA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Great Location - OK Hotel”
4 of 5 stars Reviewed 13 May 2012

Great location with theaters, restaurants, bars and shopping all within easy walking distance. Room was clean, bed comfortable and everything worked OK - including the A/C !! Breakfast was a bit of a bun fight in a crowded, understaffed and cramped basement room . However what was served up was OK. Staff very helpful and friendly.

Was this review helpful? Yes
Melissa Lakaschus, Manager at The Crossley Hotel, responded to this review
14 May 2012

Dear Guest Thank you for your review of your recent stay with us. I was pleased to read you enjoyed the Hotel's great location and appreciated being close to many of the great restaurants, bars and shops which are nearby. I was also delighted with your comments regarding the room cleanliness and service offered by all staff. These are certainly... More

2 reviews
“Great staff , basic hotel”
2 of 5 stars Reviewed 5 May 2012 via mobile

My wife and stayed for a long weekend. The staff were great but the rooms not so great. The mattress was awful and the air conditioning didn't work

Was this review helpful? Yes
Melissa Lakaschus, Manager at The Crossley Hotel, responded to this review
14 May 2012

Dear Guest Thank you for posting a review of your recent stay. I was disappointed to read you did not find the mattress on the bed comfortable, as we regularly receive reviews highlighting how comfortable our beds are. I do hope you advised Reception, so we could have our Housekeeping team look into this immediately. I was pleased to read... More

Rosebud, Australia
Senior Contributor
28 reviews 28 reviews
Reviews in 21 cities Reviews in 21 cities
43 helpful votes 43 helpful votes
“Very nice Hotel. Lovely staff”
4 of 5 stars Reviewed 2 May 2012

I found this hotel to be in a perfect location - just minutes from the train station and the venue I was going to that night. The staff were super friendly and sweet. Rooms very clean and comfortable. My only complaint was that we had a card that turned the lights on and off , but we could not just... More

Was this review helpful? Yes
Melissa Lakaschus, Manager at The Crossley Hotel, responded to this review
14 May 2012

Dear Guest Thank you for your recent review. I appreciate you highlighting the Hotel's great location and the friendly and helpful service offered by all staff. I am also glad you found the rooms clean and comfortable. All the lights in the room can be controlled individually as they all have their own switch. The room key controls the overall... More

Glasgow
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
“Happy Returns”
4 of 5 stars Reviewed 1 May 2012

We returned to this hotel, having found it satisfactory on our last visit to Melbourne. It is well located for public transport (train and trams) but in a fairly quiet street, yet still a short walk from the shops and riverside. Our room on the first floor was bright, clean, comfortable and a good size, although the noise of the... More

Was this review helpful? Yes
Melissa Lakaschus, Manager at The Crossley Hotel, responded to this review
14 May 2012

Dear Guest Thank you for taking the time to post a review of your stay. I was pleased to read that you enjoyed your return visit and found the room bright, comfortable and clean. I was also delighted to read you enjoyed the location once again and found the staff pleasant and helpful. I will certainly pass on your thanks... More

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Additional Information about The Crossley Hotel

51 Little Bourke St., Melbourne, Victoria 3000, Australia
Price range (per night):* INR7,579 - 12,874

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The Crossley Hotel
51 Little Bourke St.
Melbourne, Victoria 3000
Australia
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