On a recent visit to Melbourne, I stayed at 2 different apartment style hotels & Short Stay Apartments were certainly a disappointing choice after a good experience at the Mantra on Russell. Stayed with a business colleague & looked for a 2 bedroom 2 bathroom apartment. We found our apartment had a very large master bedroom with ensuite, but a... More

We had a two-bedroom apartment on the 19th floor for a family of four for four nights We were told to contact the office 10 minutes prior to arrival so someone could drop off the key. I called but no one was there to greet us. However, their other office was across the street so it was a minor inconvenience... More

Went to melbourne on a leisure trip with 5 other friends, hence we booked the 3 bedrm apartment. The place is exactly as shown in the photos on the website. Very spacious, modern contemporary furnishings, self-contained with all the necessary amenities like washing machine, dryer, kitchen with cutlery, pots, pans, wine glasses etc. Location is just a street away from... More

Stayed with a large group in 2 different rooms. The rooms were on 2 different levels and no access could be gained to the other level which was super annoying. The concierge staff were unfriendly and rarely acknowledged you as you entered or left. The lifts here are very efficient. Never have to wait long at all. Very nice and... More

Stayed for 7 days and although it's in a great location we wouldn't go back. We had a 2 bedroom, 2 bathroom apartment but there was only one small settee (stained) and 2 metal framed chairs to sit on. The bedroom carpet had a brown stain on it and the lounge carpet was grubby looking. The cotton sheets were nice... More

Originally we had wanted to stay in the CBD but had trouble finding an apartment large enough for 2 adults and 2 teenagers. We booked this apartment and were very happy with it. It had a queen bed and 2 single beds were provided for our teenage daughters. Most of the others places that we enquired only had 2 queen... More

We were really looking forward to a special treat in Melbourne at Southbank ONE and were happy to pay a premium rate for a few nights indulgence. Unfortunately this place really did let us down. Here's why: - Apartment was basic and lacking many features you would expect from a four star apartment (and these guys rate themselves a 4.5... More