My Husband and I have stayed here three times we absoloutly love Crown Metropol we cant fault anything, the staff are fantastic the rooms are beautiful .We have celebrated birthdays and anniversarys here and were always made feel very special, our friends came with us in April they loved the hotel as much as us.Mr Hide was fantastic as well.[and... More

Overall I found the Crown Metropol experience lovely. However there were a few areas that did need attention. We arrived early in the morning and were told we would be notified via sms when our room would be ready this was at 11 am, rather than 2pm. The room we were given was spacious and had a lovely view with... More

My husband and I stayed here in April as a birthday treat for myself and had a wonderful experience. The check in process was a little long but rarely do I get to check straight into a hotel, however Level 28 access definitely made up for it! The staff were so friendly and attentive and we thoroughly enjoyed the canapes... More

Stayed here for a weekend away from the kids with my wife for my birthday last year. We had a suite which looked nothing like the pictures/ layout on the website so that was a big disappointment to begin with. The pillows and bed were the most uncomfortable we've experienced anywhere and the heating was so bad that we could... More

I can't say I loved this hotel and although I would stay here again I would only do so with a good deal similar to the one I had. I didn't like the nightclub style queue at check-in/check-out and found the reception staff a bit cold, although efficient enough once I reached the desk. Pool and associated facilities look nice... More

Please don't stay here, this will be nothing short of a waste of money. It delivers a very average room for a hefty price tag. Having paid extra to receive personalised concierge and reception, pre dinner drinks and exclusive access to Level 28, (as stated in my reservation confirmation). This led to the following discrepancies with what I had booked;... More

I'm really struggling to understand the rave reviews on this Hotel. While it's certainly not bad, it's definately not a true 5* and DEFINATELY not worth the $900 rack rate. While a bit of waiting to check in is fairly common in hotels, the large queue I encountered at Crown Metropol was not what one expects from a 5* property.... More

As a very frequent business traveller, I have stayed in hotels of varying quality all over the world. There are very few that compare with the Crown Metropol. Luxurious and beautifully appointed, the rooms are exceptional. The bed, with its super-comfortable mattress, pillows and sheets, is to die for! Free current magazines such as Gourmet Traveller, Money and Grazia in... More

Service is terrible, the check in staff are rude and too busy blah blahing on their little headsets feeling very important about themselves to actually offer any service whatsoever. Rooms are average (stained beds sheets, no bath), DO NOT WASTE YOUR MONEY OR TIME TRUST ME I KNOW THE HOTEL INDUSTRY!! I took my boyfriend here for his birthday and... More