We booked the Adelaide Room for my mothers 80th Birthday celebrations. From the initial contact to make the booking, through to the celebration itself, the staff were fantastic and could not have been more accommodating. The function space was ideal for our requirements and the food provided outstanding and terrific value. Thank you to all for making our Mothers special...
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Thank you for taking the time to write such a lovely review. Our reward is knowing you and your family had a memorable experience with us. We do pride ourselves on having the perfect combination of facilities, friendly service and food quality to suit every occasion. We wish your mum a very Happy 80th Birthday.
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On arrival, the receptionist was very friendly and helpful and as we'd requested a quiet family room moved us to a Spa Suite at the back of the hotel which was really roomy and quiet.
The hotel is generally clean with quality towels and bath robes, but the decor is mainly from the 1970'2-80's which is a real shame. The...
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Thank you for taking the time to write a review. We pride ourselves on the level of service we offer our guests and it is great to hear that your requests were met. Your feedback is appreciated as it helps us to ensure that we maintain our property to the highest possible standard. The cleanliness of the outdoor sitting area...
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Staying in room 220, reasonable rate and not bad overall with a lot of potential with better management but..
Good - Housekeeping does a good job with the basics, clean, well presented, reception polite and friendly convenient location and onsite parking.
Bad - Let down by what appears to be long term inattention to basic room maintenance...door handles coming off,...
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We pride ourselves on the quality of service and facilities we provide at the Adelaid Royal Coach and welcome feedback to ensure that we maintain our property to the highest possible standard. I thank you for bringing to our attention specific maintenance issues that need addressing, and can assure you that these areas will be reviewed immediately. We are pleased...
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I stayed there for 4 nights. The hotel was busy with booking but the service was excellent. I love my stay there, they have great food great room service. As they say good things comes in small packages. No reception after 11pm but there is always a night guard who is always there for assistance. He is helpful! I love...
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Thank you for your glowing review. We have a loyal and professional team who make it their job to ensure each and every guest has an enjoyable stay. We look forward to welcoming you back on your next trip to Adelaide and are very pleased you will recommend us to others.
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We had a very enjoyable stay at Royal Coach, the room was very nice, clean, good size, everything we were after for an overnight stay. We even had a late checkout of 11am - however, what is the point?? At 8am on a Sunday morning after attending a late wedding the night before, we were awoken by the housekeeping staff....
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Thank you for taking the time to post a review. It is goal to ensure each and every guest has a relaxed and enjoyable stay with us and I was disappointed to learn that we failed to deliver on this occasion. Please know that I have personally followed up your comments with the Housekeeping department. We look forward to making...
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We found the staff friendly, efficient, very obliging and the rooms were clean and well serviced. We would have enjoyed a longer stay but were only able to be there for 1 night. Close to city nice walk through lovely park.Definetly recommend to anyone wanting a great place to stay.
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Thank you very much for your review. We have a wonderful team here at the Adelaide Royal Coach and it is always lovely when there efforts are rewarded by such positive feedback. We look forward to welcoming you back for a ‘longer stay’ in the near future.
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My wife and I stayed here only two nights but we were impressed overall. This hotel is close to the CBD, provides quality services, has friendly staff and is well priced in my opinion. Would definitely stay here again if we are in Adelaide again.
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It is lovely to hear that you were impressed by the entire package the Adelaide Royal Coach has to offer, thank you for your time in posting this review. We look forward to welcoming you back next time.
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Stayed for 2 nights only on business from Melbourne, the room was clean mini fridge well stocked (fee applies) all the staff were friendly and nice to deal with, the breakfast has a good variety of options and tastes great. Couldn't fault anything.
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Thank you for your lovely review. Our friendly team is dedicated to making our guests stay as relaxed and enjoyable as possible and it is great to hear that your stay was faultless. We look forward to welcoming you back on your next business trip.
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I stayed at the Royal Coach Motor Inn when i first moved to Adelaide in May 2011. Not only were the staff friendly and very helpful, the food was wonderful, price even better PLUS free parking at the back of the complex. It is only a 10 minute stroll from Rundle Street (lots of lovely cafes, restaurants and shops).
The...
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Thank you for taking the time to write a review. It is wonderful to hear that both you and your parents had an enjoyable stay with us. We are fortunate with our location, facilities and fantastic staff. We look forward to the opportunity of welcoming your parents back when they visit you next.
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We placed an order online and requested a evening check out (4pm), this was obviously not then applied to the booking and our client had to check out far to early (11:30). We were then told that a late check out was not possible after the situation had accured, if we had known this we would of booked our client...
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I apologise for the miscommunication which occurred with your booking. You should have been contacted once the booking was made online, and your request for a late checkout was received to confirm the availability. However this was overlooked reflecting poorly on us. Please know this is not the high standard of service we pride ourselves on. I sincerely hope this...
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