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Hotel Richmond

4.0 of 5
128 Rundle Mall, Adelaide, South Australia 5000, Australia
Hotel amenities
Hotel Richmond
Ranked #53 of 77 hotels in Adelaide
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62 reviews from our community

    Trip type
Traveller rating
    6
    21
    16
    13
    6
Date Rating
Adelaide, Australia
Top Contributor
61 reviews 61 reviews
35 hotel reviews
Reviews in 39 cities Reviews in 39 cities
32 helpful votes 32 helpful votes
1 of 5 stars Reviewed 1 May 2013 via mobile

We have stayed here before, but won't be rushing back. I got a phone call minutes before checking in to say there was going to be a band playing on Saturday night and there might be some noise. This call came after I had paid the money a couple of weeks beforehand on wotif.com. I enquired whether we could have... More

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See 11 more reviews by jaycar98 for Adelaide
ResManagerHR, Guest Relations Manager at Hotel Richmond, responded to this review
3 May 2013

Dear jaycar98, Thank you for your feedback and we are very sorry to hear your stay with us was not to your liking. Whilst we try to cater to all our overnight and dining guests, we very occasionally have a band playing due to celebrations/functions of birthdays/weddings etc. We try where possible to notify guests of this, in your case... More

Melbourne, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 April 2013

I was assigned room 44 which didn't match the descriptions given online or over the phone. "We have marble bathrooms" obviously didn't mean "all" rooms have marble bathrooms and the furnishings were also in very poor shape. The curtains didn't provide privacy, which I only noticed after changing clothes which would have given anyone in the multi-story carpark immediately opposite... More

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ResManagerHR, Guest Relations Manager at Hotel Richmond, responded to this review
6 April 2013

Dear KangarooQueen, Thank you for your comments and for staying with us at the Hotel Richmond recently. I am sorry to read that you had some displeasure, but happily you were pleased with our staff. Our rooms have a variety of designs and configurations and obviously some will be near stairwells and lifts. We try to always pass on the... More

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Adelaide, Australia
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 18 March 2013

Great Value with friendly staff. Downstairs is out of the way and a nice place for a quick refreshment. The Staff were amasing and couldnt be more helpful ... Would go again Located in the heart of Rundle mall this is as central as it gets . Great for tourist as its not far from any venue. Ideal for Shoppers... More

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ResManagerHR, Public Relations Manager at Hotel Richmond, responded to this review
22 March 2013

Dear Cat A, Thank you for staying at the Hotel Richmond recently. We are extremely pleased that you enjoyed your stay with us and that you were happy with the service and location of our property. We sincerely look forward to welcoming you back with us in the very near future. Kind Regards, Shane More

Sydney, Australia
1 review
4 of 5 stars Reviewed 18 March 2013

Walking distance to art gallery ,botanic gardens and zoo,close to cafes and shopping.although there is a bar in the first floor room was very Room good but common areas a bit tired.breakfast plenty but limited variety.

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ResManagerHR, Public Relations Manager at Hotel Richmond, responded to this review
22 March 2013

Dear 600carmen, Thank you for staying at the Hotel Richmond recently. We are very happy to hear that you enjoyed your overall stay with us and we look forward to welcoming you back in the very near future. Kind Regards, Shane More

2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 15 March 2013 via mobile

I was really looking forward to my night in Adelaide after a long work trip, so much so in fact that I moved from the Stamford to the Richmond as I am more a boutique hotel fan than multi-chain hotels. I have stayed in a lot of hotels over the past 12 months and this was the biggest let down... More

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ResManagerHR, Guest Relations Manager at Hotel Richmond, responded to this review
17 March 2013

Dear Sparrow F, Thank you for your comments and feedback. We do appreciate knowing how our guests feel and do take 'on board' all comments, good and bad. Whilst we were very pleased to know that our staff were lovely and that you received warm welcome we are disappointed to know that our rooms were not up to your expectations.... More

Nice, France
Top Contributor
55 reviews 55 reviews
13 hotel reviews
Reviews in 30 cities Reviews in 30 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 12 March 2013

Self-described as Adelaide's leading boutique hotel, this establishment has all it would take to make a really special place. Great location on the pedestrian Rundle Mall, evocative architecture, high ceilings and grand sized rooms. The common areas are a bit shabby, like a standard Australian hotel/pub but the rooms we saw (our own and that of friends') were spacious and... More

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ResManagerHR, Guest Relations Manager at Hotel Richmond, responded to this review
15 March 2013

Dear NiceMartin. Firstly, let me thank you for staying with us at the Hotel Richmond and we are pleased you were happy with the great location, architecture, and well appointed rooms. Secondly, we are saddened to hear that several things have disappointed you and that your stay was affected by the set backs you report. We do like to pride... More

Adelaide
1 review
5 of 5 stars Reviewed 25 February 2013

Just got to say what a great location so stay staff where very friendly and very helpfully we loved our room very clean nice big shower room better then most place we have stayed in great bed very comfy air con works very well we where very happy with our stay and we will be staying there again the food... More

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ResManagerHR, Guest Relations Manager at Hotel Richmond, responded to this review
26 February 2013

Dear Steve W, Thank you for staying at the Hotel Richmond recently and for providing us with outstanding feedback. We are extremely pleased that you were happy with all aspects of your stay and we look forward to welcoming you back again in the very near future! Kind Regards, Shane More

brisbane, qld
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 14 January 2013

Chose this hotel for its great location and price. It was just a hop to Elder Hall where I was going to a couple of concerts, and it is at the end of the mall where it was close to the taxi rank and the restaurant end of Rundle St. The front desk staff were all very friendly but if... More

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ResManagerHR, Guest Relations Manager at Hotel Richmond, responded to this review
18 January 2013

Dear Louka63, Thank you for staying at the Hotel Richmond recently and for your constructive criticism. Whilst every endeavour is made to make our patrons feel welcomed and comfortable we sometimes overlook the obvious. We appreciate the time and effort made in voicing your comments and we will certainly "take on board" your thoughts. We are very pleased you were... More

Singapore, Singapore
Senior Contributor
44 reviews 44 reviews
39 hotel reviews
Reviews in 34 cities Reviews in 34 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 3 January 2013

The Richmond is right in the middle of Rundle Street mall and gives easy access to the shopping (right at your door step) and the bars and cafes along the east terrace. The art gallery, the museums, the University of Adelaide and also the royal botanical gardens are all within 15 minutes walking distance away. In terms of location, it's... More

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ResManagerHR, Guest Relations Manager at Hotel Richmond, responded to this review
5 January 2013

Dear KahChin, thank you for reviewing your stay with us. Your comments are very much appreciated. Although you found some of the aspects of your stay with us had shortcomings, please fell free to contact me directly at the property if your travel plans saw you return to our city. We would like the opportunity to accommodate you again and... More

Adelaide, Australia
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 26 November 2012

We stayed one night after a work night out in North Adelaide. We could leave our car in a nearby car park all night for $16 or $21 if valet parked. We then went onto the casino and it was an easy stroll back to the hotel. Breakfast was included (continental) and plenty available. Room wasnt huge, but we didnt... More

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Additional Information about Hotel Richmond

Also Known As:
Richmond Hotel Adelaide
Address: 128 Rundle Mall, Adelaide, South Australia 5000, Australia
Region: Australia > South Australia > Greater Adelaide > Adelaide
Amenities:
Business Centre Free Breakfast Kitchenette Restaurant Room Service Wheelchair access
Hotel Style:
#33 Luxury Hotels in Adelaide
Price range (per night): INR6,641 - 13,227
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Situated in the heart of the business and shopping district, Hotel Richmond is Adelaide's premier boutique hotel. The effortlessly chic 30 guestrooms and suites feature king-size beds, individual climate control, Aveda amenities, en-suite bathrooms and Sony flat-screen televisions. The glamorous restaurant and bar, "first", is a magnet for the cool party crowd. Spherical wire-ball chandeliers cast twinkling light over artwork by local and international artists. The contemporary Australian menu, offers modern dining in chic surrounds. ... more   less 
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