Great customer service, very helpful staff who are so friendly and make you feel extremely welcome. Very spacious rooms, super comfey beds. Took a little long to check in, not enough staff working the front desks.

Hamilton Island is a lovely place to go with the family; to relax and enjoy everything the Whitsundays/ Great barrier reef has to offer. It is much nicer than the other islands in my view. I agree with earlier reviews that the Reef Hotel could do with a lift but overall it was clean and the rooms were nicely laid... More

We had a beautiful combined Honeymoon and Family 10 day holiday. The staff were very eager to help and nothing was too hard. We got an upgrade to a Coral View room on the 16th floor it was Devine and We now know that it is well worth the extra money. We had breakfast included in our price and it... More

This was the second 2-night stay to Hamilton Island for my mum and I. We travelled for our shared birthday as a special treat. The staff were aware of this prior to our travel and made the extra effort to give us a free bottle of wine upon arrival - so sweet of them to go the extra mile :)... More

We stayed here in October last year, we loved the Island but found it very expensive for what it was. Reef View Hotel could do with a serious makeover, while it does offer a great view on the higher levels it was really only a place to eat breakfast and sleep, and if we should return I would rent one... More

We stayed here in mid April. Firstly our room was upgraded, which put us on the 18th floor. Thank you the views were amazing. We had a complimentary bottle of champagne waiting for us on arrival which just made us feel even more welcome and special. The staff were so friendly. Nothing was too much trouble. We had an amazing... More

The Reef Hotel has one outstanding feature - its staff. It is rare to experience such a consistently positive and helpful hotel staff, without exception. In addition, the rooms are large, the view (well ours anyway) was great and the room servicing was efficient. However, in saying that Hamilton as an island is tired, overdeveloped and expensive for what's on... More

We stayed here the last week of April and had a wonderful stay. We chose 1 room even though we were a family of four - 2 daughters 18 & 20 and found it plenty big enough for the four of us. The sharing of 2 beds in one room was not a problem and the bathroom was huge. To... More

My husband & I recently stayed here for our 20th wedding anniversary. We had the most enjoyable time. We were booked into a coral sea room but on arrival found we had been upgraded to a suite compliments of hotel management. ( thanks Matt & Alycia). We were truly treated like VIP's. We would highly recommend the restaurant downstairs &... More