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All 3 Fraser Island hotels »

Kingfisher Bay Resort

4.0 of 5
PMB 1 Urangan, Fraser Island, Queensland 4655, Australia
Hotel amenities
3.5 of 5 stars 326 Reviews
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326 reviews from our community

What travellers say about this hotel
  • Very friendly(10)
  • Sand bar(9)
  • Full day(6)
  • Seabelle restaurant(5)
  • Hotel room(4)
  • CUSTOMER SERVICE(3)
  • Aussie Trax(3)
  • Staff were helpful(3)
Traveller rating
    68
    101
    66
    54
    37
Only show reviews for Family (80) | Couples (144) | Business (5)
Date Rating
Posted by an Accorhotels.com traveller
Maryborough, Australia
5 of 5 stars Reviewed 12 February 2012 NEW

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MesaSB
Santa Barbara, California
1 review
5 of 5 stars Reviewed 9 February 2012 NEW

We stayed at the Kingfisher Bay Resort for 3 days but wish we had stayed for a week. The place is beautiful with contemporary architecture and extremely helpful and friendly staff. My wife is not easily impressed and she loved this hotel. It feels more like a lodge with eco friendly everything. Highly recommend. More

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aussiecanuck2010
Vancouver, Canada
2 reviews
4 of 5 stars Reviewed 6 February 2012 NEW

The rooms are fairly basic but clean, roomy and nice outlook. We enjoyed the 4 wheel drive tour - the guide was very knowlegdable . lake mackenzie was amazing; saw dingos up close. Main restuarant and buffet a bit $$$ but the outdoor restuarant good value. Buffet breakfast was good. More

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josh01Kurnell
Kurnell
Senior Reviewer
7 reviews
5 helpful votes
5 of 5 stars Reviewed 6 February 2012

We loved this place , infact we booked more nights strait after walking in the door. Everyone was helpfull , the morning and and nature tours where great and it was a great time had by all. Theres heaps to see and do , esp if you bring your own 4x4. If you dont there still plenty to do and... More

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J Clark, Manager at Kingfisher Bay Resort, responded to this review
6 February 2012

Dear josh01Kurnell Glad to hear you and your family enjoyed your time at Kingfisher Bay Resort and on Fraser Island. Thanks so much for the five-star review and for your candid comments. We hope to see you back again soon. More

ondina2009
rome
Contributor
16 reviews
14 helpful votes
4 of 5 stars Reviewed 1 February 2012

we spent 3 days at kingfisher, nice hotel, little bit old style, girls at reception very unpolite, avoid restaurants inside the hotel (expensive and bad), go to pizza food court, enjoy the amazing island. maybe nicer new places to live on the other side of the island. check it out, but consider the tides. More

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J Clark, Manager at Kingfisher Bay Resort, responded to this review
2 February 2012

Dear ondina2009 It's never our intention for guests to leave our resort unsatisfied and I sincerely apologise that we have failed on impress on this visit. There is no excuse for staff being impolite or rude and I have shared your feedback with the Front Office Team here to assist us in improving service standards. We've also been listening to... More

MrsNoBS
SYDNEY
Senior Reviewer
6 reviews
5 helpful votes
2 of 5 stars Reviewed 1 February 2012
1
person found this review helpful

what i am about to say , you better read carefully because its no BS. The resort is ok if you are there for the four wheel driving and to visit lady mckenzie. But if you are visiting for beach holiday, luxury , then you will not find it here. Accomodation: 1) We stayed at the villa in Dec 2011... More

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J Clark, Manager at Kingfisher Bay Resort, responded to this review
2 February 2012

Dear MrsNoBS Thanks for taking the time to comment about your recent trip to the island. I wanted to apologise that we have not met your expectations in a number of areas including food and beverage - please know that we have been listening to feedback and have made some positive changes in this area; more are on the way.... More

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Laura_Loo_London
London
Reviewer
5 reviews
1 helpful vote
2 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

My partner just had a 2 night stay at the Kingfisher Bay & were really disappointed. The grounds of the resort were great - couldn't complain really... Until we got to the room. The room was very out of date & in need of some serious TLC! We opened the door to sit out on the balcony only to have... More

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J Clark, Manager at Kingfisher Bay Resort, responded to this review
5 February 2012

Dear Laura_Loo_London Please accept my apologies that we have failed to impress on this visit. Firstly, thank you for drawing the problem with your screen door to our attention, this is an easy fix if reported to our Front Office team and we invite you to contact us direct on feedback@kingfisherbay.com with your room details so we can add to... More

Mark S
Brisbane, Australia
1 review
1 helpful vote
1 of 5 stars Reviewed 29 January 2012
1
person found this review helpful

We decided to invite friends up from the Sunshine Coast to join us for a special birthday celebration ~ wish we hadn't! There were no seating options offered when booking so we brought the 'special occassion' to the attention of the young lady who seated us, asking if it were at all possible to be seated outside on the deck... More

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J Clark, Manager at Kingfisher Bay Resort, responded to this review
30 January 2012

Dear Mark S Thank you for taking the time to post your review and please accept my sincere apologies that your special night was not to your expectations. I invite you to contact us on feedback@kingfisherbay.com with more details of your stay so we can follow this up with our team - we had live entertainment this Thurs, Fri and... More

cayakc
Haslett, MI
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 27 January 2012

We stayed at this resort 3 nights in October, and arrived at night. The entrance and reception areas are stunning, leading down several flights of open stairs into a lounge area then outdoor onto the pool deck. The rooms are in separate buildings around the property, and overlook trees, swamps, and wetlands. When we entered our room (ground floor with... More

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Holly R
Canberra
Senior Reviewer
7 reviews
5 of 5 stars Reviewed 27 January 2012

My boyfriend and I came over to Fraser Island to stay at the resort for three nights and would definitely recommend it. The staff were very welcoming, and always easy to find when you needed someone to help/give advice. The room was clean and comfortable, although if you are on a budget and want to prepare food yourself, make sure... More

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J Clark, Manager at Kingfisher Bay Resort, responded to this review
29 January 2012

Dear HollyR Thanks for the 5-star review - it was an absolute pleasure to read this Monday morning. We'll be sharing this with our hard-working resort team and look forward to welcoming you back next time you visit Queensland. More

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Kingfisher Bay Resort Also Known As

  • Kingfisher Bay Hotel
  • Kingfisher Bay Fraser Island
Address: PMB 1 Urangan, Fraser Island, Queensland 4655, Australia

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Kingfisher Bay Resort
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