Handy to the nearby restaurants in Palmer but if you travel a lot for work the menus get a bit boring. Shame the hotel doesn't have a snack bar or an IGA handy if you want to grab a few things and eat in. Rooms can be noisy in the lower levels.

Spent 5 nights here in a 2 bedroom apartment. Large rooms and beds very comfortable, balcony overlooking the pool, air con that you can control in each room and rooms serviced daily with fresh towels. We liked the location - nice restaurants in Palmer St, short walk to town centre with a Safeway supermarket and a nice leisurely stroll down... More

Great for long term business stay in Townsville. Very close to dining localities and a short walk from the centre of Townsville. For a self contained two bedroom apartment the kitchen amenities are very dated and lacking in basics. Serviced daily and very clean with good carpark facilities. I recommend update the basic kitchen larder but beyond that a good... More

Modern, clean, tastefully decorated and comfortable beds. good offpeak rates, easy secure parking and right on the restaurant strip. We got the last 1-bed apartment, which was a wheelchair friendly room on the ground floor. very spacious bathroom, the only thing missing was some bench or shelf space in the bathroom. The ground floor river-facing rooms are really nice, with... More

Booked for four weeks while travelling on business, checked out after less than a week. Poorly maintained apartment that had me contacting reception for a host of issues, some rectified, some not, including an air conditioner that failed to produce any cold air. Bathroom/laundry is in desperate need of a makeover and some of the furniture has seen better days.... More

Stayed here for 3 nights in a 1 bdr App . upon check in staff where very friendly & very helpful , a fast & easy check in . Good off street car parking with easy access to lifts . Room was a good size & had a great view over the city . Very clean & well set out... More

We recently stayed overnight in a two bedroom apartment. While the views were fabulous, the apartment could certainly have done with a good clean and paint. Hairs in both showers, grubby cutlery and crockery, and ash still in the ashtray on the deck really put us off although the apartment was quiet and otherwise comfortable. Pool was gorgeous and the... More

Although this hotel is located in a convenient area for restaurants and bars there were some incidents that left us underwhelmed. Unfortunately we booked into this hotel when there was a music festival the same weekend. The hotel was filled with teenagers looking to party all weekend. We were on the bottom floor and had various rubbish (cigarette butts, bottles,... More

used to live in Townsville, so I know what other hotels are like and after staying here, whenever I go back to Townsville, I won't be staying anywhere else. I don't know what other reviewers are on about, the staff were seriously some of the best I've seen. The front desk girls were friendly, helpful and always said 'Hi' as... More