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All 39 Townsville hotels

Oaks Gateway on Palmer

4.5 of 5
2 Dibbs Street, Townsville, Queensland 4810, Australia
Hotel amenities
Oaks Gateway on Palmer
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Ranked #14 of 39 hotels in Townsville
Most recent review
4 of 5 stars Reviewed 15 June 2013
Valueandfun Brisbane, Australia
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97 reviews from our community

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Brisbane, Australia
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 15 June 2013 NEW

We stayed in a hotel type of room. It was well appointed, with a comfy king bed. There was a separate sink from the bathroom, and a good sized balcony. We thought the position was great, with fantastic restaurants only a very short walk away. The only improvements I would suggest would be rails in the bath/shower, as it was... More

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Blackwater, Australia
Contributor
17 reviews 17 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 12 June 2013

Handy to the nearby restaurants in Palmer but if you travel a lot for work the menus get a bit boring. Shame the hotel doesn't have a snack bar or an IGA handy if you want to grab a few things and eat in. Rooms can be noisy in the lower levels.

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OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review
13 June 2013

I am glad that you were able to enjoy our fantastic location during your recent stay with us. During your next stay, please ask the reception team about the convenience store on Palmer Street and the Woolworths in the CBD. We would be delighted to give you directions to these so that you are able to enjoy your next stay... More

Melbourne
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 9 June 2013 via mobile

Spent 5 nights here in a 2 bedroom apartment. Large rooms and beds very comfortable, balcony overlooking the pool, air con that you can control in each room and rooms serviced daily with fresh towels. We liked the location - nice restaurants in Palmer St, short walk to town centre with a Safeway supermarket and a nice leisurely stroll down... More

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OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review
11 June 2013

I am delighted to hear that you had a wonderful stay and took full advantage of our fantastic location! See you next time you are in Townsville. More

Townsville, Australia
Top Contributor
97 reviews 97 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 5 June 2013

Great for long term business stay in Townsville. Very close to dining localities and a short walk from the centre of Townsville. For a self contained two bedroom apartment the kitchen amenities are very dated and lacking in basics. Serviced daily and very clean with good carpark facilities. I recommend update the basic kitchen larder but beyond that a good... More

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OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review
6 June 2013

I am delighted that you enjoyed your stay with us and found our location convenient to your needs. I hope we see you next time you are in Townsville! More

Gladstone, Australia
Senior Contributor
32 reviews 32 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 27 May 2013

Modern, clean, tastefully decorated and comfortable beds. good offpeak rates, easy secure parking and right on the restaurant strip. We got the last 1-bed apartment, which was a wheelchair friendly room on the ground floor. very spacious bathroom, the only thing missing was some bench or shelf space in the bathroom. The ground floor river-facing rooms are really nice, with... More

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OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review
29 May 2013

It is wonderful to hear that you enjoyed your stay with us and were able to take full advantage of both the great location and facilities available at Oaks Gateway on Palmer. I hope to see you again next time you are in Townsville! More

Townsville, Australia
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 24 May 2013

Booked for four weeks while travelling on business, checked out after less than a week. Poorly maintained apartment that had me contacting reception for a host of issues, some rectified, some not, including an air conditioner that failed to produce any cold air. Bathroom/laundry is in desperate need of a makeover and some of the furniture has seen better days.... More

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OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review
29 May 2013

I am sorry to hear that you were unable to enjoy the time you spent with us. I appreciate your feedback and will investigate the issues you experience to ensure we continue to improve both our product and our service. More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 16 May 2013

Stayed here for 3 nights in a 1 bdr App . upon check in staff where very friendly & very helpful , a fast & easy check in . Good off street car parking with easy access to lifts . Room was a good size & had a great view over the city . Very clean & well set out... More

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OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review
19 May 2013

It's great to hear that you found Oaks Gateway on Palmer a great place to relax. I hope to see you again next time you are in Townsville. More

Kuranda, Australia
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 14 May 2013

We recently stayed overnight in a two bedroom apartment. While the views were fabulous, the apartment could certainly have done with a good clean and paint. Hairs in both showers, grubby cutlery and crockery, and ash still in the ashtray on the deck really put us off although the apartment was quiet and otherwise comfortable. Pool was gorgeous and the... More

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OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review
15 May 2013

Your feedback is greatly appreciated. I find your experience deeply concerning as this is not our usual level of service. I would be very grateful if you are willing to take the time to email further details of your stay to customerservice@theoaksgroup.com.au so that we are able to identify which team members require further support. More

Australia
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 7 May 2013

Although this hotel is located in a convenient area for restaurants and bars there were some incidents that left us underwhelmed. Unfortunately we booked into this hotel when there was a music festival the same weekend. The hotel was filled with teenagers looking to party all weekend. We were on the bottom floor and had various rubbish (cigarette butts, bottles,... More

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OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review
8 May 2013

I am sorry to hear that you were dissapointed by your stay with us. Every effort is made to ensure that all guests enjoy their stay regardless of events that may be on in the area. When there are large events such as the weekend you stayed, we ensure that we hire security for the complex to help control behaviour... More

Brisbane, Australia
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 7 May 2013

used to live in Townsville, so I know what other hotels are like and after staying here, whenever I go back to Townsville, I won't be staying anywhere else. I don't know what other reviewers are on about, the staff were seriously some of the best I've seen. The front desk girls were friendly, helpful and always said 'Hi' as... More

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OaksGateway, Manager at Oaks Gateway on Palmer, responded to this review
8 May 2013

It is always fantastic when people enjoy our property. We have developed our reception team and they are an asset to the hotel. See you next time you are in Townsville! More

 
 
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Additional Information about Oaks Gateway on Palmer

Also Known As:
Oaks Gateway On Palmer Hotel
Oaks Gateway On Palmer Hotel Townsville
Address: 2 Dibbs Street, Townsville, Queensland 4810, Australia
Region: Australia > Queensland > Townsville
Amenities:
Fitness Centre Free Parking Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotels in Townsville
#6 Luxury Hotels in Townsville
Price range (per night): ₹6,245 - ₹12,027
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Oaks Gateway on Palmer is Townsville's next generation in resort-style accommodation. Located within easy walk of the CBD, the hotel has a range of restaurants & cafes on its doorstop on cosmopolitan Palmer Street. Oaks Gateway on Palmer offers hotel, one & two bedroom apartments and is a perfect choice for families, couples or the business traveller. All accommodation options offer spacious, sleek modern decor and spectacular river, ocean and hinterland views. Apartment features include full kitchen and laundry facilities, separate lounge and dining area, work desk & balcony. ... more   less 
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