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Cascade Gardens Holiday Apartments

26-32 Monaco Street, Surfers Paradise, Queensland 4217, Australia
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2.5 of 5 stars 13 Reviews
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13 reviews from our community

    Trip type
Traveller rating
    0
    5
    1
    0
    7
Date Rating
MCCMsia
Malaysia
Senior Reviewer
6 reviews
5 helpful votes
4 of 5 stars Reviewed 19 December 2011
3
people found this review helpful

I and 4 other friends booked the apartment through the internet - we were a bit concerned at some of the negative reviews we read before our trip. However, we were pleasantly surprised that the apartment was good value for what we paid. Also the Apartment was listed on the Gold Coast airport shuttle service which we had booked with... More

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Glenn2011
Auckland
1 review
3 helpful votes
4 of 5 stars Reviewed 28 June 2011
3
people found this review helpful

We discovered all these bad reviews a week before we were due to arrive so were cringing when we got there. We ended up staying in the block nearest the street, on the right. For a family of two adults and two young children it was a perfect base. The apartment and two rooms, two bathrooms, kitchen, lounge and balcony.... More

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tash15_84
Gold coast
2 reviews
7 helpful votes
1 of 5 stars Reviewed 14 June 2011
5
people found this review helpful

This place is the most disgusting and unclean place I have ever stayed in. The blinds in the apartment were covered in mould, the bathroom smelt like someone had urinated all over the floor. the whole place was very dirty and it looked like the floors had never been swept or mopped. When we spoke to the managers about the... More

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chis1980
Osaka, Japan
1 review
3 helpful votes
1 of 5 stars Reviewed 4 February 2011
3
people found this review helpful

This place's manager is very rude. I agree with other people's review. I really wonder why the property owner doesn't change the manager. If he or she keeps the rude managers here they will lose their customers. They think they own this place but we bloody pay to stay here. and blame all his fault to guests and want to... More

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Australianc0uple
Australia
Reviewer
3 reviews
6 helpful votes
1 of 5 stars Reviewed 4 January 2011
2
people found this review helpful

Bad hotel or resort what ever they call them self. Old male manger is cranky, not helpful at all, and makes you think he is doing you a favour by letting you stay in his over priced unclean rooms. Much better than this place of the gold coast so don't stay here! Tiny rooms, very old, dirty pool, bad service,... More

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redadelaide
Adelaide, S.A
Reviewer
3 reviews
4 helpful votes
1 of 5 stars Reviewed 22 December 2010
2
people found this review helpful

This is the worst place I have ever been to. It is filthy dirty, the service is absolutely terrible (should I say, there is no service) the rooms are all airconditioned....but to use the airconditioner, you need to pay $5.00 rental per day! Once you have run out of toilet paper, you need to pay $2.00 per roll after that.... More

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leeplusthree
Victoria, Australia
2 reviews
2 helpful votes
4 of 5 stars Reviewed 24 March 2010
2
people found this review helpful

After reading reviews on Trip Advisor after I had made a booking in a two bedroom apartment at Cascade Gardens I was almost dreading what would be awaiing us when we arrived. But I was very pleasantly surprised to find the apartment was very clean and functional with brand new remote control ceiling fans in the bedrooms. The decor inside... More

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Trravelgiirl
QUEENSTOWN
Reviewer
4 reviews
4 helpful votes
1 of 5 stars Reviewed 7 September 2009
3
people found this review helpful

I work for a travel agency in New Zealand though I didn't book the Accommodation my step brother did online as he was paying for it he thought it was a good deal as the price was very reasonable for a weeks accommodation. We were in shock once we arrived it is the most disgusting place I have ever seen... More

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AustraliaButterfly
Australia
Reviewer
5 reviews
8 helpful votes
1 of 5 stars Reviewed 9 January 2009
1
person found this review helpful

I booked this placed with a renamed holiday company. It was not cheap. The whole place is just horrible, smelly, dirty. We never saw cleaners. The pool was dirty and never cleaned. I have never had this experience. The brochure and website information were all beautiful HOWEVER is nothing like that. Once you are there you realise is more like... More

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Familyman22Australia
Australia
1 review
1 helpful vote
1 of 5 stars Reviewed 2 December 2008
1
person found this review helpful

After reading a handful of reviews on Cascade Gardens I decided it looked and sounded like the place to stay during my short visit on the Gold Coast.. Little did I know that we were were in for a nasty surprise. If you don't mind unclean bathrooms, dirty sheets and carpet you wouldn't let your dog lye on then CS... More

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