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All 83 Surfers Paradise hotels »

Santana Holiday Resort Apartments

3.5 of 5
Hotel amenities
7-15 Monte Carlo Ave, Surfers Paradise, Queensland 4217, Australia
3.5 of 5 stars 37 Reviews
Santana Holiday Resort Apartments
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37 reviews from our community

    Trip type
Traveller rating
    13
    12
    6
    1
    5
Date Rating
PERTH
2 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

I was booked into this hotel through expedia , the pictures were a far cry from the reality from our perspective! we arrived and building works were on in local vicinity giving everything a busy grubby feel and VERY noisy.Aside from this it resembled more hostel than hotel. The bbq area was filthy, and the pool area very unclean also.... More

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anyhony watterson, Owner at Santana Holiday Resort Apartments, responded to this review
1 May 2012

We are sorry to hear your thoughts however It is almost impossible for us to respond to this review,. Due to the roadworks for the light rail the whole Gold Coast may appear "Grubby" but we are not ones to complain about progress. The guest arrived at 8 am already angry and did not even want to see a room... More

Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 of 5 stars Reviewed 28 April 2012

We booked a premium room and were VERY disappointed. The room wasn't cleaned properly, dirty, dusty, smelly. The lights flickered, the fan in the bedroom only worked either really fast which was loud or too slow you couldn't feel it, the fan in bathroom did not go, the bath was disgusting and had brown marks in it. It looked absolutely... More

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anyhony watterson, Manager at Santana Holiday Resort Apartments, responded to this review
1 May 2012

Thank you for your review we apprecaite it greatly. We sometimes get the odd comment about cleaning and we will follow up with our cleaners.We do try and ensure that our cleaning standards are of the highest quality.We use quality products and ensure our cleaners are trained well.We are really sorry that it did not meet your expectations. We ask... More

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Astana, Kazakhstan
Contributor
18 reviews 18 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 8 April 2012

Great resort for silence seekers. If you came to GOLD Coast for partying this is not the place, you want to stay in, because of its remote location from the downtown. 20-25 minutes-walk to the downtown of Surfers Paradise. It was hard for us to find a decent and mid.priced place to eat. You have to walk north to Surfers... More

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anyhony watterson, Manager at Santana Holiday Resort Apartments, responded to this review
11 April 2012

Thank you for your feedback we appreciate it greatly. We are so please that you enjoyed the quiet atmosphere that Santana Resort provides as most of our guests prefer it to the crowds in Surfers Paradise and Broadbeach.The night life in both these areas can be annoying especially at 2am when your trying to sleep.Many guests enjoy the walk 10... More

Singapore
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 April 2012
1
person found this review helpful

I've recently spent 5 days over in Santana with my sister and I must say, I really miss my time at Santana. In fact, we were really sorry we had to leave so fast! Great location, with a bus stop right outside the Shell station. You can get Chinese and Japanese food across the road, so don't worry about starving... More

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anyhony watterson, Owner at Santana Holiday Resort Apartments, responded to this review
3 April 2012

Hi Girls,thanks you for your feedback we appreciate it greatly.We are so pleased that you had a great stay with us,it was so nice to meet you both and do hope you can stay with us again when next you visit the Gold Coast.We were happy to help you out with all your sightseeing and we were so happy to... More

Auckland, New Zealand
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 26 March 2012
3
people found this review helpful

My wife and I recently spent seven days in Gold Coast staying at Santana. Every day we were out and about doing this, that and the next thing. Santana's location is perfect for catching not only the Theme Park buses, but buses in general. Public transport actually seems to function well in Australia (read: There is actually a public transport... More

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Bergen, Norway
Contributor
19 reviews 19 reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 20 March 2012
1
person found this review helpful

We stayed here for 8 days and loved it. Was meant to only be 6 days but ended up staying longer because we liked it so much. The building is easy to find, close to bus stop and close to shops and restaurants (about a 10 minute walk). The pool area is lovely and they keep it really nice and... More

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Melbourne, Australia
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 8 March 2012
1
person found this review helpful

I truly enjoyed my stay here, the rooms were immaculate and anything we needed the owners were only to happy to help. It's close to everything you need and the rooms supply you with everything. The atmosphere is completely relaxing and was a perfect place to have our holiday! We will be back!

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anyhony watterson, Owner at Santana Holiday Resort Apartments, responded to this review
12 March 2012

We loved meeting you and look forward to your next stay! More

Auckland, New Zealand
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 29 February 2012
1
person found this review helpful

Really enjoyed our stay- the staff are really helpful and friendly- we stayed with two children for 5 days and they loved it. my parents extended their stay from 5 to 7 night I must say their room was much more updated then ours- we had a mish -mash of furniture which was a little dated but we really wern't... More

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Cessnock
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 February 2012
2
people found this review helpful

We recently spent 10 days here and had the best time. We stay in the premium room which over looked the pool. The apartment was clean and well equipped, it was such a bonus having a kitchen, washing machine, air con, wireless broaband and Foxtel for when we were exhausted and just wanted to chill out, for such a good... More

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Melbourne, Australia
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 February 2012
1
person found this review helpful

We stayed there for 6 days (gap in between) recently and found the place to be great value for money. Clean, great heated outdoor pool etc... Loved the pool and spent alot of time in it. The BBQ facilities were great right next to the pool. However, we ran into the owners a few times and found them to be... More

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anyhony watterson, Owner at Santana Holiday Resort Apartments, responded to this review
12 March 2012

Thank you for your feedback we appreciate it greatly. We are happy that you found Santana Resort great value for your money, we certainly try to keep the prices down. Just following up your concerns about the management ; we are sorry that we needed to be strict in regards to glass in pool area, having broken glass in an... More

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Additional Information about Santana Holiday Resort Apartments

  • Santana Holiday Hotel Apartments
Address: 7-15 Monte Carlo Ave, Surfers Paradise, Queensland 4217, Australia
Price range (per night):* INR4,458 - 10,589

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Santana Holiday Resort Apartments
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