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Q1 Resort and Spa

4.5 of 5
9 Hamilton Avenue, Surfers Paradise, Queensland 4217, Australia
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Q1 Resort and Spa
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528 reviews from our community

Traveller rating
    152
    152
    99
    68
    57
See reviews for
Families
186
 
Couples
140
 
Solo
11
 
Business
31
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Sunshine Coast
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

We booked through Q1 Holidays Gold Coast, a private company but we had no idea they were private until we arrived at Q1. The emails say Q1 holidays and look like they are sent from the accommodation team at Q1. It could have been worse for us but overall our experience was not great. On arrival we were told the... More

Was this review helpful? Yes
Brisbane, Australia
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

Enjoyed my stay, no issues raised. Loved the Longboards Eatery & Bar located next to the indoor & outdoor pool. Would stay again thanks to the awesome live entertainment & fantastic food of Longboards.

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 19 May 2013 NEW via mobile

We tot it was a normal bedroom with 2 beds but we were wrg! We even got a hall, kitchen, dinning area and balcony! Location is great and view from our 24 storey is so beautiful! Room is clean and toilet is big! I really love the place and will choose the same place if i am going back to... More

Was this review helpful? Yes
Nippers101, Guest Relations Manager at Q1 Resort and Spa, responded to this review
21 May 2013

Dear Velen83, We appreciate that you have taken time to write a review about your recent Q1experience. I am pleased that you thoroughly enjoyed your stay. Q1 Resort Manages fully self contained apartments with a kitchen, laundry facilities and a lovely spa bath in every apartment. This is a point of difference to many hotels and is just some of... More

1 review
5 of 5 stars Reviewed 18 May 2013 NEW via mobile

Hotel was excellent and the staff were really great, helpful and friendly. Location was perfect 2 min walk to the beach and 5 min walk to cavil ave. best holiday by far I'm glad I chose to say at the Q1!

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Nippers101, Guest Relations Manager at Q1 Resort and Spa, responded to this review
20 May 2013

Dear JesiG1987, Thankyou for your valuable comments about your stay at Q1 Resort and Spa. I am pleased that our great facilities, location and friendly staff helped to ensure that your stay was the best one that you ever had! Kind regards, Jason Boggs Manager on Duty Q1 Resort and Spa More

Brisbane, Australia
1 review
2 of 5 stars Reviewed 17 May 2013 NEW

We stayed for our 10th anniversary and were very disappointed. The room was quite nice but the walls and ceiling had cracks and peeling paint. The day spa had more cracked walls and a glass ceiling that never gets cleaned. Our eggs benedict consisted of a cold english muffin, hard poached eggs and lumpy hollandaise sauce. For what is portrayed... More

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Nippers101, Guest Relations Manager at Q1 Resort and Spa, responded to this review
20 May 2013

Dear BJP0407, We appreciate that you have taken the time to post some comments about your recent stay at the Q1 building. I am sorry that some aspects of your stay were not as you expected. Our Maintenance department regularly inspect the apartments that we Manage so that we may ensure that the paint work on the walls and ceiling... More

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4 of 5 stars Reviewed 17 May 2013 NEW

We stayed for 1 night in a 2 bedroom spa apartment on the 29th floor. They kindly gave us an early check in and a late check out which being 4 mums on our first night away from our kids we really appreciated. The apartment was fantastic, with the most amazing views. The beds were a little narrow and the... More

Was this review helpful? Yes
Nippers101, Guest Relations Manager at Q1 Resort and Spa, responded to this review
20 May 2013

Dear Sarah B, Thank you for taking the time to share your Q1 experience on line. I am pleased that you thoroughly enjoyed your stay. I was concerned to read that your blinds were banging against the window frame. Although this has not been reported before, this comment has been forwarded to our Maintenance Manager so that we may find... More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 16 May 2013 NEW

My husband & I thoroughly enjoyed our weekend away - apartment was spacious & well equipped, the view was amazing, observation deck & breakfast on 77th floor was fantastic & scrumptious!! Pool are was lovely although little too cold to swim - café food delicious too.

Was this review helpful? Yes
Nippers101, Guest Relations Manager at Q1 Resort and Spa, responded to this review
16 May 2013

Dear Jo J, Thankyou for your recent review about your stay at Q1. Your feedback is greatly appreciated. I am pleased that you thoroughly enjoyed your stay with us. I apologise that the pools were not as warm as you expected. Our indoor pool will definitely be heated over these cold winter months. Kind regards, Jason Boggs Manager on Duty... More

Encounter Bay
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 May 2013

We are booked through the hotel Rm 4104, 2BR apartment. its just how it looked on the photos. We are very happy with the facilities, only a couple of things to mentions. The heated pool is not really heated to a warm enough temp. Would be nice if the room cleaning service would vacuum at least once through the week... More

Was this review helpful? Yes 1
Nippers101, Guest Relations Manager at Q1 Resort and Spa, responded to this review
15 May 2013

Dear KelC_4, We appreciate your recent review on Trip Advisor regarding your recent stay at Q1. I am pleased that you had a great time at the Resort and that you found almost everything to meet or exceed your expectations. Your suggestion to make the heated swimming pool warmer over these cooler Winter on ths has been forwarded to Management... More

Melbourne, Australia
1 review
5 of 5 stars Reviewed 14 May 2013 via mobile

We had the most amazing views from our apartment. Everything was clean and modern. Breakfast was ok though it did not include any hot foods. Weather was great but too cold to jump on the pools, kid's game room was also well equiped. Staff were friendly and always cheerful.

Was this review helpful? Yes
Nippers101, Guest Relations Manager at Q1 Resort and Spa, responded to this review
15 May 2013

Dear lapulanta, Thankyou for your review about your recent stay at Q1 Resort and Spa. I am pleased that you loved your stay with us. I am sorry that your breakfast was not as you expected at Skypoint. Skypoint breakfast will have a selection of plated hot foods available from this Friday 17th May onwards for only an extra ten... More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 13 May 2013

I booked a weekend for my family at Q1 Resort and Spa (through their official website) to celebrate my husband's 40th birthday and Mother's Day. We stayed on the 41st floor and the views were great, but that is where the positive experience ended. The apartment was ok but worn, with broken power points and the fake leather peeling off... More

Was this review helpful? Yes 1
Nippers101, Guest Relations Manager at Q1 Resort and Spa, responded to this review
14 May 2013

Dear Susan 4764, Thankyou for taking the time to post a review on Trip Advisor regarding your recent stay at Q1 Resort and Spa. All feedback is important to us and we value your review as it helps us to continuously improve. Iam pleased that you enjoyed the views from your apartment, however, I was concerned to read that much... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Bedroom apartment(46)
  • Great view(14)
  • Star hotel(11)
  • Very good(10)
  • Single bed(8)
  • Car park(8)
  • Flat screen(7)
  • Indoor pool(7)
  • Air conditioning(6)
  • Fresh towels(5)

Additional Information about Q1 Resort and Spa

Address: 9 Hamilton Avenue, Surfers Paradise, Queensland 4217, Australia
Phone Number:
Region: Australia > Queensland > Gold Coast > Surfers Paradise
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 On the Beach Hotels in Surfers Paradise
#14 Top resorts Hotels in Surfers Paradise
#22 Luxury Hotels in Surfers Paradise
#25 Family Hotels in Surfers Paradise
Price range (per night): ₹ 8,475 - 17,389
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Holiday in ‘Australia’s Tallest Residential Tower’ ... where urban chic meets the beach. Q1 Resort & Spa Surfers Paradise offers 1, 2 and 3 bedroom Holiday Spa Apartments and Sub Penthouses including daily housekeeping service, unique glass enclosed balconies, 24 hour reception and unparalleled resort facilities in an irreplaceable Surfers Paradise beach front location. Set amidst one hectare of landscaped grounds, Q1 Resort & Spa features two lagoon style swimming pools, indoor lap pool and spa, alfresco pool side dining at the surfing themed Longboards Cafe & Bar as well as Breakfast at the Observation Deck on level 77. Resort facilities include state of the art gymnasium, saunas & steam rooms, private theatrette, conferencing and wedding facilities, children’s games room, our award winning Q1 Day Spa. Q1 Resort rooftop hosts Australia’s only beach side observation deck ‘SkyPoint’ with views from the surf to the hinterland and beyond, now featuring Australia’s only beachside external tower adventure climb, from levels 77 to 80. ... more   less 
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Also Known As:
q1 Hotel
q1 Hotel Surfers Paradise
q1 Resort Surfers Paradise
q1 Resort
Q1 Resort And Spa Gold Coast/Surfers Paradise

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Q1 Resort and Spa
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