We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 83 Surfers Paradise hotels »

Crown Towers Resort

3.5 of 5
5-19 Palm Avenue, Surfers Paradise, Queensland 4217, Australia
Hotel amenities
3.5 of 5 stars 156 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

156 reviews from our community

What travellers say about this hotel
  • Bedroom apartment(11)
  • Thai restaurant(4)
  • Very good(4)
  • Pool area(3)
  • Friendly and helpful(3)
  • Pirate ship(3)
Traveller rating
    50
    50
    21
    12
    23
Only show reviews for Family (99) | Couples (18) | Business (5)
Date Rating
Ashlick
Senior Reviewer
7 reviews
1 helpful vote
1 of 5 stars Reviewed 11 February 2012 NEW
1
person found this review helpful

Average room with outdated furniture and a CRT tv that didn't work, also wasn't allowed to leave my car in the carpark after check out, which I have done at every other resort... More

Was this review helpful? Yes
MantraCrownTowers, Manager at Crown Towers Resort, responded to this review
13 February 2012

Thank you for your feedback on your recent stay. We are not sure which company you have booked through, however if you were staying with Mantra directly we would certainly have let you keep your car in the carpark for the day. We hope to see you again on your next visit. More

Unhappychristina
1 review
1 of 5 stars Reviewed 11 February 2012 NEW

The only good thing about this place is location, the pool, and the Thai restaurant. Everything else is a DIVE. I am sitting here in the living room of my 2 bedroom apartment and I feel sick. We have tried not to spend any time in this pathetic excuse for a hotel because it is filthy. I have a 3... More

Was this review helpful? Yes
MantraCrownTowers, Manager at Crown Towers Resort, responded to this review
13 February 2012

We would like to extend an apology for your disappointing stay. We are unable to comment on the services and standards provided by another company. We would suggest to book directly with the resort on your next visit. More

Travellers are raving about these Surfers Paradise hotels

Wyndham Surfers Paradise
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d1389236?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
The Breakers
4.5 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d662117?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Crowne Plaza Hotel Gold Tower Surfers Paradise
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d640166?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Hi Surf Beachfront Resort Apartments
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d572808?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Breakfree Longbeach Resort
4 of 5 stars
CHECK RATES! ABS:HotelCheckRates-d285619?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_RavingAboutButton
Lauren1982
Sydney
2 reviews
2 of 5 stars Reviewed 8 February 2012

I will never stay at this resort again. I have 2 young children so we were advised a 1 bedder with a 2 bed configuration would be fine. On arrival we had no sofa or rollout. We were moved to another room that was old, musty and unclean. It was expected that we make our own bed as it was... More

Was this review helpful? Yes
MantraCrownTowers, Manager at Crown Towers Resort, responded to this review
13 February 2012

Thank you for your feedback on your recent stay. We are disappointed that your stay did not meet your expectations. We apologise for the inconvenience during your stay. More

ceddy61
Melbourne, Australia
2 reviews
1 helpful vote
4 of 5 stars Reviewed 5 February 2012
1
person found this review helpful

Our room was nothing spectacular, but as described and what I expected. I would have liked to see a frying pan included seeing we had a full kitchen......however the hotel facilities were fantastic. The pool area with the beach lagoon, great kids pool, indoor heated pool, kiosk at pool, cafes and a couple of really good quality restuarants sold me!!... More

Was this review helpful? Yes
MantraCrownTowers, Manager at Crown Towers Resort, responded to this review
13 February 2012

Thank you for your great feedback on your recent stay. We are pleased to hear that you enjoyed the hotel facilities that we have to offer as this keeps our families coming back year upon year. Our pool area speaks for itself with our great beach lagoon and indoor pool if the weather starts to turn. We hope to see... More

Robert S
Sydney, Australia
Top Contributor
53 reviews
11 helpful votes
4 of 5 stars Reviewed 4 February 2012
1
person found this review helpful

My wife stayed here for a dance comp last year. Nice pool - nice property at a nice rate. Not the best BUT far from the worse - you really can't go wrong here. More

Was this review helpful? Yes
MantraCrownTowers, Manager at Crown Towers Resort, responded to this review
13 February 2012

Thank you for your recent feedback. We are pleased that you enjoyed your stay and we hope to welcome you back to Crown Towers when you return for your next dance competition. More

PVK48
Melbourne
Senior Reviewer
6 reviews
4 helpful votes
4 of 5 stars Reviewed 27 January 2012
3
people found this review helpful

My Partner and I booked through Escape Travel and saved over $100 a night on a one bedroom apartment than when I tried to book through Mantra directly. Our apartment is run by the hotel. The other tower appears privately owned which is why there is such a disparity between the standard of the rooms. Our room was spacious and... More

Was this review helpful? Yes
MantraCrownTowers, Manager at Crown Towers Resort, responded to this review
13 February 2012

Thank you for your feedback on your recent stay. It is disappointing to hear there were some issues with your room, however we are pleased that you still enjoyed your stay with us. Our rooms are very spacious which is quite rare these days with newer buildings. We hope to see you again on your next visit to the Gold... More

MrsPT_2012
Sydney, Australia
1 review
2 helpful votes
3 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

Just returned from a week long stay at the resort with husband and three kids. At first glance the resort is spacious and the three pools are definately the best feature of the resort. Our room (on the 19th floor) was very spacious but dated and unclean. The bedspread in the main bedroom was dirty and smelly. We found a... More

Was this review helpful? Yes
MantraCrownTowers, Manager at Crown Towers Resort, responded to this review
13 February 2012

Thank you for your feedback on your recent stay. I apologise for the standard of your Apartment. All of our rooms are strata titled which mean that every room is owned by a different owner and the furniture and bedding belongs to them which does vary between each unit. We would have been more than happy to provide extra toilet... More

Emmaloocoo
Perth, Australia
Senior Contributor
30 reviews
48 helpful votes
3 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

This hotel is average in every aspect. The rooms do not look like the website, they are 3*, dated, in need of a bit of TLC but perfectly adequate. They are very large on the plus side. The other good points are you get a secure parking space and the pools are great. The Flux restaurant is adequate. We paid... More

Was this review helpful? Yes
MantraCrownTowers, Manager at Crown Towers Resort, responded to this review
1 February 2012

Many thanks for your feedback on your recent stay. Our photos on our website are only indicative of our rooms as all our rooms slightly differ with different furnishings and views, however they are very large compared to other apartment complexes. We do hope that you visit Crown Towers again on your next visit to the Gold Coast. More

mishie1
Melbourne, Australia
1 review
1 helpful vote
5 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

As the title explains, this is what I requested when I booked 12 months in advance & that is what I got! We stayed in a 2 bedroom apartment that had fresh carpets, new bathrooms, excellent washer/dryer & all appliances worked wonderfully. I cannot fault the apartment we had. It was peaceful, the kitchen was great & had everything we... More

Was this review helpful? Yes
MantraCrownTowers, Manager at Crown Towers Resort, responded to this review
13 February 2012

Thank you for your positive feedback on your recent stay with us at Crown Towers Resort. We pride ourselves on our spacious apartments and fantastic facilities and I am pleased that you enjoyed these aspects of your stay. I hope to welcome you back to Crown Towers Resort in the future. More

JEREMYGoldCoast
GOLD COAST
Senior Reviewer
10 reviews
6 helpful votes
5 of 5 stars Reviewed 14 January 2012
3
people found this review helpful

We booked this resort over the Xmas period,Two adults 3 children 3,2,1 a Two bed apartment high floor great views. Got a great deal on The Departure Lounge (Entertainment Book) $136.00 per night.Traveled with two other couples who got a one bed apartment each and there rooms were nicely renovated also. The pool is one of the biggest draw cards... More

Was this review helpful? Yes
MantraCrownTowers, Manager at Crown Towers Resort, responded to this review
1 February 2012

It is very rewarding to read such positive feedback from our guests. Thank you for taking the time to recommend our property to other travellers and we are pleased you enjoyed your stay with us. We pride ourselves on offering spacious apartments with facilities that enable families to have a relaxing break away. We look forward to your return to... More

Travellers who viewed Crown Towers Resort also viewed

Hilton Surfers Paradise Hotel & Residences
4 of 5 stars 168 Reviews
Surfers Paradise, Gold Coast
CHECK RATES! ABS:HotelCheckRates-d1853238?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Breakfree Peninsula
4.5 of 5 stars 134 Reviews
Surfers Paradise, Gold Coast
CHECK RATES! ABS:HotelCheckRates-d282778?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Mantra Sun City
3.5 of 5 stars 202 Reviews
Surfers Paradise, Gold Coast
CHECK RATES! ABS:HotelCheckRates-d256752?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 83 hotels in Surfers Paradise, ranked by popularity »

Been to Crown Towers Resort? Share your experiences!

Write a Review Add Photos Add Videos

Crown Towers Resort Also Known As

  • Crown Hotel Surfers Paradise
  • Crown Resort All Inclusive
Address: 5-19 Palm Avenue, Surfers Paradise, Queensland 4217, Australia

Is Crown Towers Resort your business?

  • Manage your listing
Crown Towers Resort
Show the lowest price for this hotel* (from our partners)
CHECK RATES!