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All 88 Surfers Paradise accommodations »

St. Tropez Apartments

3.0 of 5
27-35 Orchid Ave, Surfers Paradise, Queensland 4217, Australia
Hotel amenities
St. Tropez Apartments
2.5 of 5 stars 15 Reviews
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15 reviews from our community

    Trip type
Traveller rating
    1
    4
    2
    1
    7
Date Rating
Newcastle, Australia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 12 April 2012
1
person found this review helpful

Just to give you an idea of the stay we had in October 2011, I thought I'd share the complaint letter that I'd sent to the GM of Breakfree/Mantra Group: We arrived at St Tropez at 4:30pm on a Wednesday afternoon. To our surprise, the front door was locked and we had to phone in for someone to open this... More

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See 2 more reviews by Jodie J for Surfers Paradise
Helensvale, Australia
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 April 2012
2
people found this review helpful

We stayed here last weekend for my mates 20th and had one of the best weekends. you are'nt paying for the hilton so you wont get the hilton. Management are the nicest people and very easy to get along with. fully air conditioned rooms and a massive pool on our doorstep. There is an awesome lounge bar down stairs and... More

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Perth
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 10 April 2012
2
people found this review helpful

We read some reviews and were very apprehensive when we arrived however at the end of our stay, we have nothing but good things to say about the hotel and the staff. The couple running the place were very friendly and helpful. We arrived at 8.30am and they had no issues holding our bags until check in. We were given... More

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2 reviews
1 of 5 stars Reviewed 6 April 2012

I booked over the phone. Judging by the photos of the resort it looked great, but when I got there I was severly disappointed. We arrived on a sunday and i was told by the lady at reception " if you need anything, just call reception, but I won't be here so...." then she laughed. What was the point in... More

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Amanda Murfett, Manager at St. Tropez Apartments, responded to this review
11 April 2012

Reception hours do not usually cover all day Sunday opening. After hours night service was available. If you had come down to reception on the Monday after you arrived to tell us about your cleaning concerns, we would have addressed this at the start of your stay. At no time did you address this with us at reception. The empty... More

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1 of 5 stars Reviewed 27 March 2012

So....day one. We enter the 'resort' and check in to find that we needed to deposit a $100 bond that we were never informed of prior to our stay. We then entered our room on the first floor to find an utter dump. Holes in the walls, rust coloured stains and broken furniture. We then went into the bedroom to... More

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Amanda Murfett, Manager at St. Tropez Apartments, responded to this review
11 April 2012

A security bond is standard practice. In the apartment you stayed in, we have addressed the issues you have brought to our attention. The owner of the apartment is going to refurbish. Unfortunately all our apartments are individually owned and it often takes a comment such as yours to force owners to improve their presentation. Cockroaches are a common Gold... More

Travel Agent in Southampton
Senior Contributor
33 reviews 33 reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 23 March 2012

The location of the Breakfree St Tropez is perfect for both the shops and the spectacular beach of Surfer's Paradise. Although the rooms were a little tired and could do with a lick of paint they were very clean, big and even came with a washing machine & tumble dryer for no extra charge! The bed was also very comfy! More

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Cronulla, Australia
1 review
1 of 5 stars Reviewed 13 February 2012

there were 3 girls for a girls weekend away we spent 3 nights here, we arrived and the spas were all were closed for maintenance and when we opened the door to the room cockroaches scurried around.... the beds left us itchy and they don't mind baggage so if you have a late flight you will have to make other... More

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Amanda Murfett, Manager at St. Tropez Apartments, responded to this review
15 February 2012

As the new manager of St Tropez I'm disappointed that your accommodation was less than what you expected. I would like to assure everyone that St Tropez now has a very comprehensive after hours service because we actually live on-site. Also, our policy is to assist our guests in everyway we can including the storing of their luggage either before... More

Australia
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed 7 January 2012

I rang this hotel at 3.15pm Saturday afternoon after a friend of mine had placed a tentative booking for me. He was advised that the booking needed to be confirmed by that evening. The woman who answered the phone rudely told me it was after hours and that she could not help me. I explained that the booking had to... More

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Amanda Murfett, Owner at St. Tropez Apartments, responded to this review
27 January 2012

Thank you so much for taking the time to contact us regarding the problem you had with our after hours answering service. We do apologise for any inconvenience caused to you. We recently purchased the management from Breakfree, and we take very seriously any opportunity to improve our guest's experiences. We look forward to welcoming you at St Tropez in... More

Melbourne, Australia
2 reviews
5 of 5 stars Reviewed 11 November 2011

My mother and I are frequent visitors to this lovely resort. The staff are always friendly and very helpful and the resort is situated in a great location with restaurants, cafes and shops all around and the beach is only a few steps away. The rooms are comfortable and very clean and have everything you need.The resort also has a... More

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Gold Coast
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 27 September 2011

To my surprise once arriving at the resort and walking thru to the courtyard it was a great little resort. I was very happy with my room considering the age but had everything I required. More

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Additional Information about St. Tropez Apartments

27-35 Orchid Ave, Surfers Paradise, Queensland 4217, Australia
Price range (per night):* INR4,447 - 10,583

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