when booking this motel for our holiday to the gold coast i thought it looked really nice and homey.The two best things about the hotel were the pool and the working air con:( unfortunely when i arrived to check in- i found the reception area/ foyer and hallways to be very hot and uncomfortable as it had no working air... more

After reading some of the negative reviews i was concerned about staying at Australis, but after staying there for a week I was very relieved and had a fantastic stay. The staff were fantastic, extremely welcoming, friendly and helpful. Location is walking distance to the beach and to local amusement centres. The food at the restaurant was great, prices were... more

when we first arrived reported air con was not working, several hours later we were told it wasnt there problem to fix it as we were staying in a classic holidays owned room and we would have to wait till monday,(checked in friday)after constant complaints we were stuck in a hot room without fans or air cond. saturday morning fortunately... more

I stayed at this hotel with my Fiance between Christmas and New Years, and while a stay on the Gold Coast at this time of the year was by no means cheap, we thought this hotel presented excellent value for money compared to what we could have paid elsewhere. Rooms and the hotel in general are clearly getting a little... more

We checked in and found our room, which was dark and dingy. There were no pillows, so had to ask for them, then discovered there was no remote control for the TV and it would not work without one so had to request a remote. Air con unit was noisy - husband had to fix it. The room was SMELLY,... more

My father and his partner stayed here over the Xmas break. I am a local and like to keep abreast of accommodation reviews so I can recommend to visitors. Dad checked in around 4.30pm, carpets were almost thread-bare, there was a large hole in their room in a wall that looked like someone had punched it and last but certainly... more

After booking an apartment I read reviews and thought I had made a gross mistake. To my delight, we found the opposite to all the many negative reviews posted. OK we had a one bedroom apartment, next to the spa pool. The apartment was huge. All kitchen facilities (incl a dishwasher) included, a bathroom you could have had a party... more

I own Gold Crown Time Share with RCI. I booked 7 nights at this Hotel with my daughter & her husband. I was concerned about the reviews I had read, but there was no other RCI rooms left to offer. Yes this place smells. At first glance we thought the room was very basic but decided it would do. We... more

We expected "gold crown" timeshare accomodation (which is the best you can get and should be the same standard around the world) - what we received was third class service. we stayed for a week. The Hotel: We arrived and the pool and restaurant were shut off for a private function (wedding) for 3 hours, we felt uncomfortable wondering through... more