hi there, We just came back from Paradise Resort at the gold coast and we actually slept on wires that were sticking out of our bed. When i made a complaint to the duty manager Chris, he just said, "What do you want me to do about it?" Well he did change the mattress the next day, but he still... More

Spent a long weekend at this place after a special deal with an airline. Looked fantastic, very exciting for the kids, and reasonably priced. Staff were fantastic, some hiccups but overall great. Room was rather disappointing. Looked rather aged or ordinary, yes, had received a lick of paint and new carpet but showed with plaster and cornices almost falling off... More

The perfect place to stay if you have kids. they have a kids club (baby sitters) so you can still go out for dinner on the Gold Coast & have some kid free time. Our son wants to be in kids club every night, because he has so muck fun. The room we stayed in was a bit dated, but... More

I have just returned from the Paradise Resort having stayed there with my husband, three year old daughter and one year old son. We loved this hotel!!! Before arriving I requested a quiet family room and was allocated room 3244 which is at the back of the hotel. it was ultra quiet and peaceful enabling my children to have their... More

After my last review we weren't going back to Paradise resort as we felt that their price increases just didn't make it viable.. Had an email from David Brook which was quite condescending but did offer us a small discount but we decided it was still wayyyy too expensive so we booked elsewhere. Once in Aussie, our kids nagged and... More

We spent 3 nights at Paradise Resort at the end of our Gold Coast Holiday in April 2012. I wasn't really sure what to expect given some of the reviews but was pleasantly surprised. When I originally booked I had made a mistake with the dates and when I contacted them to change the dates they were awesome. The receptionist... More

We stayed here just after Easter & were seriously impressed! The service was fantastic (including a box of chocolates for being a return guest) the entertainment was absolutely excellent (better than a lot of ticketed events) for both adults & kids & the water park was awesome!! The little general store/shop was a bit expensive but other than that I... More

We had a very poor experience at the resort. From bugs in one of the beds (which they didn't believe us about - even though I took some bugs to show the manager) to a piece of sharp edged plastic in my soup. They were not overly sorry or concerned about either matter and all they did was not charge... More

My husband and my two daughters stayed there for two nights. The resort was great, not 5 star obviously but the facilities was more than adequate. The room was basic but clean and tidy. We stayed in the basic resort room we paid extra for aqua view. We used the single bed for my 3.5 year old, and they added... More