Love the location and service!! Refurbish room with top up is worth it. Clean Environment. The facilities were very impressive with a great pool deck area and a reasonably priced buffet breakfast. The staff were very welcoming and polite. My stay was rather short... Definitely will bring my family come back again!!

decided to stay here for two nights and extended it to three. with roadworks around and not knowing the area it was a little fiddly trying to find it at the start. when i booked i ensured it was a refurbished room. and what a lovely room. a little mouldy grout in the shower the only negative on cleanliness issue.... More

We were disappointed that the hotel room was old and the furniture and design was outdated, considering how much we paid for the room. The air-conditioning was not working well, causing the room to be stuffy. There is also no WIFI in the hotel. However, it was clean and the balcony had a beautiful view of Surfers' Paradise Beach. Overall,... More

I purchased two group type coupons for two nights for two couples in the refurbished rooms and we all couldn't have been happier. The refurbished rooms are clean and comfortable (sadly save for only two pillows and some rather scratchy towels). Having arrived late we dined at their restaurant and were most impressed with the quality of the fresh seafood.... More

We arrived and could not get into our room. There is no where on the web site does it state check in / check out times. We were told to store our luggage, which we dis. We were told to come back in an hour and our room still was not ready. We eventually complained and were upgraded to an... More

Stayed here as part of a free 'mystery holiday' so can't comment on value for money but wouldn't come back regardless. Negatives: The room (and in fact, entire floor) smells of smoke, the small fatback tv was black and white and the whole place generally looks like it hasn't been touched since it was built probably in the 70s. Positives:... More

Arrived for a four-day package holiday. After a wait for anyone to appear at reception our welcoming bottle of warm wine was issued. No breakfast details appear in booking. Our room had absolutely no light fitting or bedside lamps. We had just one dim standard lamp. To read anything I had to take the one hardback chair into the bathroom.... More

Stayed for 4 nights while attending a conference held in the hotel. Rooms dated but everything worked. Balcony a plus , pity about the noise in the street below ! Lots of hot water ,brand new iron and board that opened without jamming my finger! No plates or cutlery just 2 mugs 2 wine glasses and electric jug. Had breakfast... More

We stayed here for 1 night and really enjoyed our stay. The room was very spacious and very clean. We were on the 35th floor and had great views of surfers paradise. The hotel is in a great location for the beach, bars and restaurants. I would recommend this hotel and would certainly return to this hotel if we returned... More