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Hilton Surfers Paradise Hotel & Residences

5.0 of 5
6 Orchid Avenue, Surfers Paradise, Queensland 4217, Australia
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Hilton Surfers Paradise Hotel & Residences
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113 traveller photos
Ranked #6 of 83 hotels in Surfers Paradise
4.0 of 5 stars 260 Reviews
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260 reviews from our community

What travellers say about this hotel
  • “Ocean views” (28)
  • “Bedroom apartment” (28)
  • “Indoor pool” (9)
  • “Staff are great” (4)
Traveller rating
    145
    61
    32
    15
    7
Only show reviews for Family (63) | Couples (101) | Business (26)
Date Rating
Gold Coast
Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Parking a night mare - bad position in Cavill Avenue”
3 of 5 stars Reviewed 26 May 2012 NEW

Very disappointed with this 5 star Hotel. The person that designed the parking had no idea. The swipes to the building kept blocking us out. When we went back to reception the girl said there must be something wrong with your swipe. But after talking to other people they were all having difficulty with theirs as well. There was a... More

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Sydney, Australia
1 review
“Nice hotel, pity about the location”
3 of 5 stars Reviewed 24 May 2012 NEW

I stayed at the Hilton Surfers Paradise last night. I am a Silver member. I was positioned on the fifth floor, right above Cavill Avenue. What a joy to hear the booming sounds of the niteclubs below me vibrating all the way through my pillow and into my ear. At 12.30am I finally gave in and called reception to ask... More

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Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Perfectly placed right in the middle of surfers”
5 of 5 stars Reviewed 19 May 2012

Great views over the beach, ocean and inland. Good sized room and nice pool area. The restaurant was ok, very quiet the Sunday night. The corporate club floor (lounge) made it very good value for money and perfect for meetings and social catch up in the evening. We will be back More

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David Kelly, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review
23 May 2012

Dear AgentMelbourne, Thank you for taking the time out to provide feedback on your recent stay at Hilton Surfers Paradise. I am glad to hear you had an enjoyable stay and enjoyed the facilities the Hotel has to offer. We receive a number of comments on the convenience of the location and the relaxing views. I appreciate the wonderful comments... More

Sydney, Australia
1 review
3 helpful votes 3 helpful votes
“Underachiever”
2 of 5 stars Reviewed 17 May 2012
3
people found this review helpful

Good -location is right in the heart of surfers paradise, walking distance to pubs and clubs -rooms are new Bad -all hotel rooms are too low on the tower so you hear club and street noise unitl 2am -parking is an extra charge ($15 per day) -wireless was so bad I used my 3G phone instead -my room was way... More

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David Kelly, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review
17 May 2012

Dear PaulusUnplugged, Thank you for taking the time to provide feedback on your recent stay at Hilton Surfers Paradise. I appreciate your feedback. We do our upmost to cater to all guests and it is disappointing to note in this instance we did not live up to your expectations. We do aim to work closely with local authorities to maximise... More

Melbourne, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“In the heart of Surfers”
4 of 5 stars Reviewed 15 May 2012
1
person found this review helpful

Things I loved - proximity to the beach, breakfast and views from the Executive Lounge. More

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David Kelly, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review
17 May 2012

Dear TST_Girl Thank you for taking the time to provide feedback on your recent stay at Hilton Surfers Paradise. I am delighted to hear that you had a fantastic stay here and you appreciated many of our wonderful services and features. We look forward to welcoming you back to Hilton Surfers Paradise. Regards, David Kelly General Manager More

Gold Coast
Senior Contributor
42 reviews 42 reviews
Reviews in 19 cities Reviews in 19 cities
32 helpful votes 32 helpful votes
“Finally - Hilton on the GC!”
4 of 5 stars Reviewed 9 May 2012

A SUPER, BRAND NEW property in Surfers Paradise. Don't let the cold jail like lobby put you off as the rooms are in a league of their own. The lovely Linda (German) checked me in and offered a paid upgrade for a suite at the cost of $150. I offered $100 and she took it! Revenue is revenue right? When... More

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See 2 more reviews by japan_01 for Surfers Paradise
David Kelly, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review
14 May 2012

Dear japan_01, Thank you for taking the time to provide feedback on your recent stay at Hilton Surfers Paradise. It was great to hear that we could accommodate your upgrade. I appreciate the wonderful comments about our executive lounge Manager and I will be sure to pass these on. We often receive compliments on our fantastic executive lounge team members.... More

Brisbane, Australia
1 review
1 helpful vote 1 helpful vote
“Cannot Fault It...”
5 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

Living in Brisbane, my boyfriend and I often travel to the Gold Coast for a relaxing weekend away. Although pleased with both Q1 and Circle on Cavill apartments, we decided to stay at the Hilton Hotel for 2 nights over the may holiday (FYI - the hotel is the taller building). We booked an Executive King Hotel Suit, although managed... More

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David Kelly, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review
17 May 2012

Dear PetalPowerxo, Thank you for taking the time to leave feedback on your recent stay with us at Hilton Surfers Paradise. I am glad to hear your upgrade experience was positive and you had the opportunity to relax in the Executive Lounge. It is great you could experience the thrills of Surfers Paradise while leaving your bags at concierge. I... More

Brisbane Australia
Contributor
14 reviews 14 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
“Sets new benchmark for Gold Coast stay”
5 of 5 stars Reviewed 3 May 2012

We usually stay at one of the 4.5 or 5 star Broadbeach high rises once a month, but stayed here (in a hotel room, not a suite) for the first time on weekend 21 April 2012. The rooms were premium quality, softest bed I have ever slept in and most relaxing shower. The VIP lounge is quite frankly - exceptional.... More

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David Kelly, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review
17 May 2012

Dear BrisVegasFamily, Thank you for taking the time to leave feedback on your recent stay with us at Hilton Surfers Paradise. I appreciate all the wonderful comments about our hotel facilities and our friendly staff. I will be sure to pass these comments on to the team. I am glad to hear the location was a plus for you and... More

Brisbane, Australia
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
19 helpful votes 19 helpful votes
“Two night stay - business conference”
4 of 5 stars Reviewed 3 May 2012

Just came back from two nights at the Surfers Paradise Hilton. Stayed with a business colleague in a two bedroom apartment on the 20th floor of the Orchid Tower. * Reception staff very friendly and helpful * Lobby area is very stark .. .lots of concrete and dull colours ... didn't really appeal to me ... a little too industrial!... More

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David Kelly, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review
17 May 2012

Dear Mikey1966, Thank you for taking the time to provide feedback on your recent stay at Hilton Surfers Paradise. I am glad to hear your business stay was a positive experience. We often receive compliments on our beds and how they contribute to a relaxing nights sleep. We receive many comments on the hotel lobby and the aesthetics of the... More

Tenterfield, Australia
Senior Contributor
42 reviews 42 reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
“Room was ok but other things let it down”
3 of 5 stars Reviewed 3 May 2012

We had a great couple of nights in the Hilton Apartment Tower last year and wanted to try the hotel this time. It is a pretty minimalistic design to the point that it could definitely do with some signage, you have to just wander around to find things. We weren’t very excited about the staff’s attitude except for those in... More

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See 2 more reviews by 13thDragon for Surfers Paradise
David Kelly, General Manager at Hilton Surfers Paradise Hotel & Residences, responded to this review
17 May 2012

Dear 13thDragon, Thank you for taking the time to provide feedback on your recent stay at Hilton Surfers Paradise. I appreciate the comments about our FIX staff members I will be sure to pass these on. I am glad to hear your bed was as you expected for a Hilton Hotel and your enjoyed your buffet breakfast. Regarding your comments... More

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Additional Information about Hilton Surfers Paradise Hotel & Residences

6 Orchid Avenue, Surfers Paradise, Queensland 4217, Australia
Price range (per night):* INR9,738 - 23,811

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Hilton Surfers Paradise Hotel & Residences
6 Orchid Avenue
Surfers Paradise, Queensland 4217
Australia
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