I booked this place and then I read reviews and I was a little worried about it after reading about it on another site and all I can say is excellent value We had a small issue regarding entry as we arrived after hours but once that was all sorted I think its a great place to stay and will... More

My husband and i decided to stay in surfers for nye, and decided to stay here for the occasion. Boy, was that a big mistake. Just to name a few things there was No ice tray in the freezer, no arial to the tv so we couldnt watch any tv, the mop had no sponge ( photo attached ) broom... More

This is the perfect place to stay if you are with friends seeking a good time. I found management to be most helpful and the convinience of the location is unchallenged for the price you pay. Extremely affordable and a lovely place to stay! The two bedroom apartments were great and the views from the balcony were great. Cant wait... More

As some other reviewers report, I can confirm about the broken spa and other items. These apartments are brilliantly located but the management is not as good as the location. The rooms are badly overdue for a refit and are badly rundown. The rooms and bathrooms need carpentry, plumbing and other essential repairs. The management is not helpful. The office... More

These apartments are in the centre of surfers which is great location. was disappointed with the broken spa, when making the booking inquired about spa and pool especially, spa was not even working when we got there then the staff told us the pool was leaking badly, glad we were still able to swim in it. The lights around the... More

These apartments are located right in the centre of Surfers Paradise, making it an excellent place to stay if you want to be close to the nightlife, transport, beach and shops. It does get rather loud in the evenings, however that's expected when staying in the centre!! The only issues is that there was no oven, although it stated fully... More

my partner and 2 friends stayed at the promenade for 4 nights in a premium 2 bedroom apartment. The negatives unfortunately outweighed the positives. -spa was not working -shower leaked -constructions works right next door and was not informed -contained 1 two seater couch for 4 people -reception closed before the time stated -entrance to reception was dirty and had... More

I am writing this because I would like to say my heart felt thanks to the staff for looking after my friends and I so much whilst we stayed at the Promenade Apartments. Everything was went well with our stay from our rooms, the fun location and good times at Surfers Paradise. But it was the friendly caring attitude of... More