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Travelodge Rockhampton Hotel, Rockhampton

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Travelodge Rockhampton

4.0 of 5
86 Victoria Parade, Rockhampton, Queensland 4700, Australia (Formerly Country Comfort)
Hotel amenities
Travelodge Rockhampton
49 traveller photos
Ranked #15 of 32 hotels in Rockhampton
3.5 of 5 stars 111 Reviews
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111 reviews from our community

    Trip type
Traveller rating
    12
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Date Rating
Sydney, Australia
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
“OK for an overnight stay”
3 of 5 stars Reviewed 8 May 2013

This hotel is ok for an overnight stay if your a working traveller. The rooms are basic and clean. Towels are cheap hence don't really dry. The shower is hot. I dined at the restaurant, food was pretty good. I had Vietnamese spring rolls which weren't really Asian, the steak was good. Overall the food was pricey. Breakfast was the... More

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SBarford, Manager at Travelodge Rockhampton, responded to this review
10 May 2013

Dear Chris L, Thank you for sharing your stay experience at Travelodge Rockhampton. Our toweling stock has since been audited and refreshed so I trust you will see an improvement with your next stay with us. Your constructive feedback regarding the dinner and breakfast services has been raised with the head chef and I am pleased to inform new restaurant... More

Austinmer
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
28 helpful votes 28 helpful votes
“Great view to Mt Archer”
4 of 5 stars Reviewed 29 April 2013

Comfortable room, probably made all the better due to the lovely view from the balcony looking over the Fitzroy River to Mt. Archer. Adequate for our needs. Basic bathroom, plenty of parking and handy walk into town. Got a good deal for a 3 night stay. Certainly nothing flash. Lovely walk along river to barrage.

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See 9 more reviews by AdnilAustinmer for Rockhampton
SBarford, Manager at Travelodge Rockhampton, responded to this review
30 April 2013

Dear AdnilAustinmer, Many thanks for your positive feedback. The team are pleased you enjoyed your stay and the special outlook our River View rooms offer. Kind Regards, Shaun Barford Hotel Manager More

Mackay, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Very average hotel”
3 of 5 stars Reviewed 28 April 2013

To start off it was lost in translation as the receptionist couldn't make out my name and still had it wrong when I arrived. I was told $120 for the night with a queen room and asked if they has a king room and was told yes for $130. King turned out to be queen with a river view. The... More

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SBarford, Manager at Travelodge Rockhampton, responded to this review
30 April 2013

Dear smoot101, Thank you for taking the time to provide your feedback. Your comments regarding your reservation experience will be raised with the reception team. It is disappointing to hear of the issues with the bar fridge freezer. This has been addressed with the Executive Housekeeper and will be a focus for the entire housekeeping team moving forward. Kind Regards,... More

UK
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Worst accommodation of our whole tour”
1 of 5 stars Reviewed 22 April 2013

This was just awful. I think the restaurant has a good reputation but the hotel was shabby. Pool out of action, rusty barbecue both in a drive through car park. The room had a well worn feel and I will never understand why when a hotel is renting rooms to tourists who could go home and rave about their accommodation;... More

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SBarford, Manager at Travelodge Rockhampton, responded to this review
25 April 2013

Dear Pumski, Thank you for your feedback. It is disappointing to hear of your unmet expectations with regards to room standards and property location. The pool and pool area, although adjacent to a ground floor function room currently being refitted via works between the hours of 9am and 4pm weekdays, remains unaffected and available for guest use. I have inspected... More

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Brisbane, Australia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
“Not very happy”
3 of 5 stars Reviewed 18 April 2013

Photo on website suggests there is a SPA beside the pool. THERE IS NO SPA. After the recent floods, the carpet in the Reception area and Level 1 Conference rooms have not been replaced,and the damp smell especially when walking in to Reception was overwhelming. Working on rooms nearby with hammering and drilling in the middle of the day while... More

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SBarford, Manager at Travelodge Rockhampton, responded to this review
21 April 2013

Dear AustinPD, Thank you for your constructive feedback. A majority of the issues you have raised appear to relate to the level of communication of facilities and services during check-in. Improvement in relaying such information will be a focus over the following weeks across the entire reception team. Kind Regards, Shaun Barford Hotel Manager More

Mackay, Australia
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
“Much ado about....meh!”
3 of 5 stars Reviewed 5 April 2013

I was delighted by the majority of the staff I had contact with during my stay, they were attentive, patient with tried travellers and were helpful as could be. My room was clean, airy, and comfortable. I did find that should I wish to use the microwave to heat some food, I needed to have brought my own table ware... More

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SBarford, Manager at Travelodge Rockhampton, responded to this review
9 April 2013

Dear 2ctalking, Thank you for providing constructive feedback on your recent stay with us at Travelodge Rockhampton. It is pleasing to hear you enjoyed the service from the team and this has been shared at our recent team meeting. Provision of additional cutlery, crockery and glassware are happily provided to all guests upon request. Thank you also for your honest... More

Mackay, Australia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Beware!! Room rates change at their discretion without letting you know”
3 of 5 stars Reviewed 23 March 2013

We booked int o the Travelodge for 4 days after looking on the web at the website and the rooms were offered at $120.00 a night. When we recieved the bill at the end of our stay the room rates were not $120.00 for every night only the first night, the other nights were $200.00, $190.00, and $179.00. We were... More

Was this review helpful? Yes 2
SBarford, Manager at Travelodge Rockhampton, responded to this review
26 March 2013

Dear Lawrie89, It is disappointing to hear of the nightly rate issue with your reservation. Although our rates do indeed vary on a nightly basis I would be more than happy to discuss your reservation further with you with the hope of rectifying any possible error / miscommunication that may have occurred. Thank you also for remaining objective with your... More

Geneva, Switzerland
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Not so many good choice in Rockhampton”
3 of 5 stars Reviewed 18 March 2013 via mobile

The hotel is ok, the location is quite good in the center of the city and the parking is free. The rooms are ok, and were refurbished, but not the bathrooms that looks really old. The room was clean even if the curtains of our room were covered with some red vine splash... In my opinion the hotel is too... More

Was this review helpful? Yes 1
SBarford, Manager at Travelodge Rockhampton, responded to this review
20 March 2013

Dear Christian_444, Thank you for providing feedback on your stay with us at Travelodge Rockhampton. You comments have been discussed at length with the Executive Housekeeper to address the issues raised. Kind Regards, Shaun Barford Hotel Manager Travelodge Rockhampton More

Mission Beach, Australia
Senior Contributor
49 reviews 49 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
14 helpful votes 14 helpful votes
“In need of some more imrpovements”
3 of 5 stars Reviewed 24 February 2013

This property is obviously been upgraded but I felt the staff could have been more fort coming with saying that restaurant and bar were closed and half the car park was not available either. Free Wifi would have been good, had to walk half an hour to the library for this. Bed was comfortable and bathroom did the job. Had... More

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SBarford, Manager at Travelodge Rockhampton, responded to this review
25 February 2013

Dear MaffieAustralia, Thank you for providing feedback on your recent stay with us at Travelodge Rockhampton. Your comments regarding the restaurant closure have been noted and I apologise for the lack of clear communication regarding this during your stay. Kind Regards, Shaun Barford Hotel Manager More

Kingsford, Australia
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“Airconditioner not working”
2 of 5 stars Reviewed 21 February 2013

We had a very hot night, because the air conditioner didn't work. The room we got has one queen bed and two single beds, and the single beds are in the corner of the room, so I felt so stuffy. Moreover, the bed is NOT comfy at all, the quilt is so heavy and the the pillow is way too... More

Was this review helpful? Yes
SBarford, Manager at Travelodge Rockhampton, responded to this review
25 February 2013

Dear matilda_pan, Thank you for providing your feedback. Please accept my apologies for the air conditioner and housekeeping issues you experienced during your stay with us. These have been discussed with both the Maintenance Manager and Housekeeping Manager. If you would like to discuss further please do not hesitate in contacting me. Kind Regards, Shaun Barford Hotel Manager More

 
 
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Additional Information about Travelodge Rockhampton

Also Known As:
Travelodge Rockhampton Hotel Rockhampton
Travelodge Rockhampton Hotel
Travel Lodge Rockhampton
Rockhampton Travelodge
Rockhampton Travel Lodge
Address: 86 Victoria Parade, Rockhampton, Queensland 4700, Australia (Formerly Country Comfort)
Region: Australia > Queensland > Rockhampton
Amenities:
Fitness Centre Free Parking Restaurant Room Service Swimming Pool
Hotel Style:
#4 Luxury Hotels in Rockhampton
Price range (per night): ₹ 6,236 - 11,268
Hotel Class:4 star (4*)
Reservation Options:
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Travelodge Rockhampton
86 Victoria Parade
Rockhampton, Queensland 4700
Australia
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View from 7th floor balcony The upgrade was worth it for the view Entrance to car park and reception Pool Area
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