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All 47 Port Douglas hotels

Sheraton Mirage Port Douglas Resort

4.5 of 5
Port Douglas Road | PO Box 172, Port Douglas, Queensland 4877, Australia
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Sheraton Mirage Port Douglas Resort
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66%
Ranked #31 of 47 hotels in Port Douglas
Most recent review
4 of 5 stars Reviewed 18 June 2013
James C Adelaide, Australia
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1,002 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Adelaide, Australia
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 18 June 2013 NEW

After reading mixed reviews of this resort we went with open minds. The gardens, foyer, lagoons, outlook are beautiful. Our room was a garden deluxe and was huge in size with a balcony. The decor is yes a bit aged but clean comfortable all appliances worked and the bed was very comfortable. Breakfast was included in our package and is... More

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See 2 more reviews by James C for Port Douglas
Berwick, Australia
1 review
5 of 5 stars Reviewed 18 June 2013 NEW

Sheraton Mirage Port Douglas Resort, the best place to relax, enjoy a good nights sleep, have a never ending breakfast and walk for 4 miles on a sandy private beach each morning without being disturbed and most of all helpfull staff. Was sad to leave the hotel on Saturday morning, should have booked a few nights more, 4 nights was... More

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Sydney, Australia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 17 June 2013 NEW

I have never booked a package from the travel section before but have to say the people at My Holiday Centre were fabulous. The trip was everything it advertised. The hotel was amazing, food and the $500 food and drink deal together with the 2 for 1 drinks and breakfast daily, meant that we did not have to spend much... More

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SMPDPR, Lachlan Walker, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review
18 June 2013

Dear DebandRonB Thank you for taking the time to review your recent stay at our resort. I am pleased to hear that you had an exceptional time at our hotel and enjoyed your MyQueensland holiday. We are also delighted that you were able to experience our resort and enjoyed the breakfast and our amazing food. We appreciate your kind words... More

Sydney, Australia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 17 June 2013 NEW

We stayed at the Sheraton for three nights with our one year old. If you go there with the expectation of a brand new five star resort you will be disappointed. The resort is large and the pool area is fantastic. We pretty much had a 'private beach area' most of our stay which was perfect with our little boy.... More

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SMPDPR, Lachlan Walker, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review
18 June 2013

Dear SusanW W Thank you and we are pleased you enjoyed your stay. We appreciate you taking the time to post your review and we hope to have the opportunity to welcome you back to the resort in the near future and suggest you reach out to us via the above email hotel link and we can ensure you book... More

Coquitlam, Canada
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 16 June 2013 NEW

The location and grounds of this resort are just amazing. Several huge pools surround the property with Four Mile Beach right out front. You can walk down the beach right into Port Douglas. It takes about 25 minutes. The pools have partial sandy bottoms which is kind of neat. As some have noted, the hotel is showing its age but... More

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SMPDPR, Lachlan Walker, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review
18 June 2013

Dear Brad Z It was truly a pleasure having you as our guest during your recent visit to Port Douglas. On behalf of the entire team at The Sheraton Mirage, we are so pleased that you were able to experience our hotel and enjoy the suite, service and quality facilities we pride ourselves on. Thank you for your time in... More

Perth, Australia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 June 2013 NEW

We were impressed by this resort; it exceeded our expectations the rooms were great as was the pools and gardens, the staff were friendly and went out of their way to be helpful it was very relaxing. The resort catered for families as well as those who wanted a quiet holiday, couldn't fault it really, We look forward to returning... More

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SMPDPR, Lachlan Walker, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review
17 June 2013

Dear Leslie L Warm greetings from the Sheraton Mirage Port Douglas Resort! We appreciate you taking the time to post such positive comments and it is always pleasing to hear and read that our valued guests enjoyed a wonderful holiday with us. Leslie L, we look forward to welcoming you back on your next visit to Port Douglas. Warmly Lachlan More

Australia
Contributor
13 reviews 13 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 12 June 2013

We had a package (My Holiday Centre) that that allowed us to enjoy this resort and not worry too much about the cost! Our room, the meals in the restaurants, the location, service from staff, the main lobby and tours to the reef were amazing. The resort has several pools and the beautiful Four Mile Beach is at its edge.... More

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See 2 more reviews by presby62 for Port Douglas
SMPDPR, Lachlan Walker, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review
12 June 2013

Dear presby62 Thank you for your recent review on the Sheraton Mirage Port Douglas and thank you for choosing to stay with us for your my Queensland Holiday. I was pleased to read you enjoyed your stay with us and found our team to be friendly and helpful and that you liked our facilities. We pride ourselves on exceptional service... More

Sydney, Australia
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 12 June 2013

Stayed in villas for 10 days and lucked out as ours Renovated and great. Friends staying in hotel not as lucky. Grounds and pools most beautiful in australia - but really needs a bit of love to return to former glory. If you can stay in villas hard to go past - and port is a great place

Was this review helpful? Yes 1
SMPDPR, Lachlan Walker, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review
12 June 2013

Dear Ballistic888 Thank you very much for your review on Trip Advisor. We are delighted you enjoyed your stay in one of our Villas here at the Sheraton Mirage Port Douglas and so pleased you found the Resort amazing. We look forward to welcoming you back to the Resort in the near future, as with other reviews we are working... More

Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 11 June 2013

The sheer scale of the Sheraton Mirage is impressive, from the entrance foyer to the massive grounds and the enormous pools, to the spacious lounges, bars and restaurants. I love the marble which has been used in abundance, and the tricky layout and walkways which make the place seem even more huge than it is. Food was excellent, staff were... More

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SMPDPR, Lachlan Walker, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review
12 June 2013

Dear BigRedAl99 We very much appreciate receiving your feedback and I would like to thank you for sharing your views on the Sheraton Mirage Port Douglas following your recent stay. It was delight for us to read how much you enjoyed our location and your appreciation for the quality marble and design. Our team strive to deliver at exceptional service... More

Sydney
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 10 June 2013

We arrived in Cairns at 9:00am in the morning and were aware of the 3pm check-in time at the hotel. I had called the hotel the day before to organise an early check-in and advise that we would be using an SPG room upgrade voucher so they wouldn't allocate the wrong room type. I was told that although not guaranteed,... More

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SMPDPR, Lachlan Walker, General Manager at Sheraton Mirage Port Douglas Resort, responded to this review
12 June 2013

Dear knightyandkate Thank you for reviewing our resort on Tripadvisor and disappointed to learn that your check in was less than satisfactory on your recent stay. We do appreciate your kind feedback on our sleep quality and the lagoon pools. As your review remains anonymous we are unsure of the specific date you stayed, though we assume from your review... More

 
 
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Additional Information about Sheraton Mirage Port Douglas Resort

Also Known As:
Sheraton Mirage Port Douglas Hotel Port Douglas
Sheraton Mirage Port Douglas Hotel
Sheraton Port Douglas
Port Douglas Sheraton
Address: Port Douglas Road | PO Box 172, Port Douglas, Queensland 4877, Australia
Region: Australia > Queensland > Port Douglas
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Parking Children Activities Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 On the Beach Hotels in Port Douglas
#13 Romantic Hotels in Port Douglas
#19 Family Hotels in Port Douglas
#25 Luxury Hotels in Port Douglas
Price range (per night): ₹11,680 - ₹43,541
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Beachfront Resort with guest rooms and private Villas on 4 mile beach, convenient to Great Barrier Reef & deep-sea fishing. ... more   less 
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