This resort is as advertised $99 AUD for a refurbished rooms incl breakfast
I think they still need to refurb the rooms further as they are still slightly tired although very adequate for what you pay including breakfast. A fridge but NOTHING in it, vending machines all over the resort if you need drinks or chips or chocolate. A sliding...
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Thank you (Anna?) at reception for your wonderful, friendly service.
We really enjoyed our stay at Ramada Port Douglas and the food at the restaurant was fabulous!
Bozo the resident cockatoo was definitely a highlight.
The resort has a lovely rainforest walk right through the middle of it and huge barramundi in the lagoon.
The rooms are huge!
Very relaxing...
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From the moment we arrived to the moment we left the service we received was excellent. We could not fault the restaurant the food was perfect every time as the service. The staff was always friendly and nothing was too much for them. I recommend this property to anyone who wants a nice break at a reasonable price
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We stayed In May 2012 and could not fault the resort or staff, Nothing was ever to much.
I stayed 5 nights with my partner in a superior room on a non-serviced room rate which means no Housekeepers will come to the room but when we requested fresh towels, tea & coffee the reception staff were more that happy to...
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Dear Henry B,
Thank you for sharing your lovely comments with us, it is much appreciated you taking the time to post them.
We have a wonderful team here at the Resort who take pride in ensuring our guests are always looked after no matter what time of the day or night.
We are so delighted you were able to...
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We stayed at the Ramada for 7 nights in the off (wet) season. I gave the resort a rating of 3 because the rooms/wing we were in are starting to get a little tired..mainly the bathroom.
The resort itself is ok and the pool area is very good with plenty of lounges available.The resturant was just ok too with the...
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Dear Niftee,
Thank you for taking the time to share your feedback with us, it is greatly received.
As we are in the process of refurbishing at the moment, we will be improving on the areas you mention in your review and would just love you to come back and see them once completed.
We would appreciate your feedback then...
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We enjoyed our two night stay at Ramada. Dined in the restaurant twice, the prices were reasonable considering this is "The Port" and had a beautiful leisurely buffet breakfast one morning. The selection was awesome. The restaurant is open plan and set along the pool which is quite relaxing and so much nicer than sitting in a stuffy restaurant. The...
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Dear Catherine S,
We appreciate you taking the time to share your comments with us.
I am delighted you were able to enjoy our beautiful restaurant and sample our ever improving Breakfast selection.
Once completed, the refurbishments will mean some great improvements on the Resort and we welcome you back to see them.
I am sorry you did not enjoy...
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We had an enjoyable stay at the Ramada, we were looking for a quiet getaway. Shuttle into 'downtown' Port Douglas was convenient, but very unreliable. We were told it would be every 15-20 minutes, but at one point we waited for an hour.
Restaurant had great fish and chips, although ordering for room service doubles the price, so make the...
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Dear Fiona H,
Thank you for taking the time to share your feedback with us, it is much appreciated.
We completely understand your frustration with the local shuttle service, as they do not run to a set timetable it can be hard to determine when a shuttle will come through, and is also determined by how full the buses are...
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Stayed in the hotel during April. The whole place seemed deserted with little atmosphere. Yet this was over the Easter holiday period when it should have been buzzing.Work was being done to upgrade some of the rooms which might explain the lack of business.
The staff were certainly not friendly right from reception through to some of the waiting staff....
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Dear Pamporovo186356,
Thank you for your feedback, we appreciate you taking the time to share it with us.
As Front Office and Reservations Manager I can advise that we were full over Easter and did a fantastic trade for day tours during that period. A large majority of our guests were out experiencing the area at its full potential whilst...
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Spent 5 nights At Ramada. Had a lovely room opposite the pool and restaurant. Very peaceful and quiet stay, renovations were happening but we didn't even realize until checkout when heard a slight noise as we left.
The room was clean and fresh with daily housekeeping. The restaurant food was pricey but it is everywhere in Port Douglas and there...
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Dear Karen S,
Thank you for taking the time to share your feedback, it is very much appreciated.
I am disappointed I did not get a chance to meet with you whilst you were here, but am so glad you were able to enjoy a peaceful relaxing holiday to celebrate your anniversary and some much needed time away.
We appreciate...
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The pool area is lovely but the rooms leave a bit to be desired.
Our first room STUNK of a mouldy mildewie smell. Something has been sprayed to mask the smell but even after airing it out for 2 hours it was really overpowering.
At first there wasnt much interest in helping us out but when i got onto someone...
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Dear Mandahux,
Thank you for taking the time to share your feedback with us in regards to your recent stay on the weekend. I hope you enjoyed your birthday celebrations.
We are sincerely sorry that the first room you experienced was not up to standard, and have immediately addressed the problem with that room. As you noticed in the second...
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