Staff are so rude and the place needs a very good clean!
More
- Waters Edge Apartments Cairns

Staff are so rude and the place needs a very good clean!
More
We stayed at Waters Edge for 10 days over the new year. The rooms were clean, spacious and the view was excellent. We stayed in unit 28 on the fifth floor, it was roomey and although there was six of us, we had plenty of space and although the weather outside got hot at times, the appartment was always airy...
More
We hired two of the three bedroom "swimout" apartments for the weekend. In hindsight one apartment probably would have been spacious enough for all of us, but was great to have the room to move. Nothing to complain about
More
We stayed in room 29 for one week with our relatives from Ireland and our three children. We absoutley loved our stay. The facilities were excellent and the staff friendly and helpful. The location is fabulous, with a miriad of options for dining and entertainment to suit all ages and tastes. The view from our balcony was to die for,...
More
We stayed in Room 18 for 1 week with our 2 children aged 3 yrs & 2yrs. We loved everything about our apartment and found nothing to fault. the staff were friendly at every stage of our stay. the location is fabulous, especially for entertaining the kids. our apartment was clean and well decorated. the apartment was big enough to...
More
We stayed in a three bedroom apartment at Waters Edge in late September 2011. In this time we experienced countless problems, including cleanliness issues which seem to be mentioned often (yet are not addressed by staff or management). These problems included:
- Cockroaches: this was the first thing we found upon entering the apartment was a couple of cockroaches on...
More
The management and staff at Waters Edge work hard to ensure our guests have an enjoyable holiday, and leave with great memories of Cairns and Waters Edge Apartments. We appreciate all feedback and have taken on board the concerns raised in this review. We have now implemented procedures to ensure that in future guests have a mechanism to voice their...
More
We stayed for a week at the Waters Edge Apartments in early October and booked a Swim out apartment. The apartment was excellent and the pool facilities great. The apartment was spacious and well equipped with most of the features you would expect in a "5 star" establishment. The location was also good, being in fairly easy walking distance to...
More
We are pleased to read that you enjoyed your stay at Waters Edge Apartments Cairns and that the apartment and pool facilities were great. With regards to servicing of the apartment, we note that Waters Edge Apartments are self-contained apartments. At times this does cause confusion with the guests, as our daily service is not comparable to what is offered...
More
WOW-We stopped at the swim out apartments for five nights them went up to the apartment on the top floor and where extremely impressed with the cleanliness and facilities in these apartments. Definately a five star from us( 2 adults,16,15 and a 12 year old). The swim out pool was fantastic if you can manage to book that but in...
More
Such a beautiful place that has all of the amenities of home with the added benefit of some hotel perks such as room service and cleaning. If you needed anything you just had to call or go to the main desk and ask. They are very friendly people and have no problems helping you find your way around the city....
More
We stayed there in August and were very pleased with the reservation process. They accommodated us on very short notice. However, upon arrival we were met with a locked door and not a soul at the reception. We used the phone outside to call and left numerous messages with the "after hours" manager, but to no avail. This was not...
More