We stayed in a 3 bedroom apartment on 13 floor. Apartment was very spacious with a large balcony & great view. Only negatives were noisy and hot air con units on balcony and also the lock on our door was 'dodgy' and left unlocked by the housekeeping staff for the first couple of days. A quick note left for them... more

We stayed at this place during business trip at Cairns convention centre was told upon arriving that booking had been cancelled - it hadnt and they later admitted to that but couldnt say why!! faulty air con in bedroom leaking water, front door door cracked, fridge door faulty major construction work going on outside limiting access - we werent advised... more

My husband attended a conference at the Cairns Convention Center and his mother and I came along for a short vacation. The hotel has a great location (both for downtown and Convention Center), was quiet and spacious. No complaints about the furnishings or apartment itself. It was very comfortable, and had everything we needed to relax, cook, etc. We have... more

My wife and I recently stayed at this hotel as a wider group on a conference. I had read in horror many bad comments about this hotel before we left. However it was booked through a conference organizer so we had no ability to change. So to our story, yes I can confirm that the level of daily room servicing... more

Dirty, lack of service, "no extras" (towels, soap, paper towels, ect....), hot tub - cold. Would not go back. more

The place was quite amazing except that on the 2nd night there the fire sprinkler system acitivated in our ensuite bathroom for no reason when myself & a friend were in there getting ready. We were sprayed with black oil (which they apparently use to grease the water pipes) and water. Within minutes our whole 3 bedroom apartment was filled... more

This hotel was really lovely. The size of the apartments was the biggest wow-factor. The 2 bed apartments are huge and well layed-out. Not to mention the lovely views. We were on the 15th floor and had a great view of the harbor/mountains. The reception staff were very helpful when required. Would definitely stay here again. more

We stayed in apartment 1302 which is managed by Travstar.com and the apartment was everything you needed and more. The view was over the mountains and harbour was spectacular, and in three days we had 2 cruise liners dock. The apartment had a huge spa bath, huge walk in robe and huge balcony. I though we had died and gone... more

We have just returned from a 3 month vacation in Australia. Our best apartment we stayed in, would have to be #802 at the Piermonde in Cairns. The apartment was very, very large with modern, elegant decor and extremely quiet. This apartment was also situated at just the right level to enjoy all of the huge container ships passing by... more