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Reef Gateway Apartments

239 Lake St, Cairns, Queensland 4870, Australia
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Reef Gateway Apartments
Ranked #37 of 79 hotels in Cairns
4.0 of 5 stars 21 Reviews
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21 reviews from our community

    Trip type
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Date Rating
Weipa, Queensland, Australia
1 review
1 of 5 stars Reviewed 14 April 2012

We got there, apartment had roaches, the microwave was broken (they did end up replacing it) We had hired baby gear(cots and pram) which was in the apartment when we got there. When we had check out at 10, instead of allowing us to keep our baby for hire stuff in the room to be picked up(like every other place... More

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Garrie Burnell, Manager at Reef Gateway Apartments, responded to this review
16 April 2012

Reviews should really contain the truth. You failed to mention you arrived 5 hours late & didn't show the courtesy of calling us as we specifically ask on the confirmation email; it's only a phone call. Hours earlier a huge amount of baby equipment was delivered unannounced, 2 huge wooden cots (not porta-cots), large walker, large twin pram, bags of... More

Brisbane, Australia
1 review
5 of 5 stars Reviewed 22 February 2012

We have just spent three nights at Reef Gateway. There were six of us who commandeered the beautiful pool area for BBQ's and swimming, Thanks Garrie and Angie for putting up with us :-) The apartments were spotlessley clean,well equipped, modern and extremely comfortable. The grounds are immaculately kept, we can't wait to come back!!!!!! See you in June/July Jeanette,Mick,Maz,Tel,... More

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Garrie Burnell, Manager at Reef Gateway Apartments, responded to this review
24 February 2012

Hi Jeanette, Mick, Maz, Tel, Teri and Colin, Thank you for your very positive review and hope you had a safe trip home. It was a pleasure having you with us and so glad you all enjoyed your stay. I think it was the casual BBQ evenings that did the trick! Hopefully we will see you later in the year.... More

Denver, Colorado
Senior Reviewer
10 reviews 10 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 17 January 2012

just wanted a quiet stay to go diving this reef aptment was the perfect choose as i also got a chance to see everything on the reef More

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See 2 more reviews by Roberto J S for Cairns
Cairns, Australia
1 review
5 of 5 stars Reviewed 27 September 2011

stayed for a week on a friends recommendation. Had a town house type of room for the 4 of us, the room was spotless and had everthing you would need for aholiday as well as a large plasma/lcd to keep the kids entertained,fantastic pool with a great bbq area. Gary and Ange the managers were fantastic, couldnt be more helpful.... More

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Alice Springs
Contributor
18 reviews 18 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 27 August 2011

We stayed here in apartment 4 (2 bedrooms, one bathrrom) for a week. The apartment is small but has everything you need. It was clean and comfortable. It is a 20 minute walk to the CBD and reef terminal. There is a shop nearby for groceries and a great Indonesian restaurant just 2 minutes walk away. The hospital is directly... More

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See 5 more reviews by BalouAliceSprings for Cairns
Garrie Burnell, Manager at Reef Gateway Apartments, responded to this review
28 August 2011

Thank you for your review and we are glad you enjoyed your stay with us. We appreciate your feedback and that particular apartment is the only one in the complex without a ceiling fan. Hopefully when you need a break from the "red dirt" around Alice Springs we will see you again. Cheers, Garrie & Angie. More

Rothesay, Canada
1 review
5 of 5 stars Reviewed 19 April 2011

My husband and I stayed here while traveling in Australia and found our unit well equipped, extremely clean and had a pleasing decor. The grounds and pool were well maintained and the managers were extremely accommodating ensuring an early check-in as our flight was early in the day. They were extremely informative providing a map with lots of extra info... More

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Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 February 2011

This is a really good accommodation, particularly if you are travelling with your family (around 4 people). That was my case. We paid around $140 per night for a very good 2 bedrooms apartment, with a nice living room and kitchen. The managers were relatively helpful with advice about things to do in Cairns. However, not exceptionally good. It seems... More

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Sheffield, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 January 2011
1
person found this review helpful

We considered the Reef Gateway Apartment to be a really lucky find. The 2 bedroom apartment was spacious, spotlessly clean and beautifully furnished. The kitchen was fully equipped and had a laundry area with washer and tumble drier, a real bonus on a five week trip.The apartment had a balcony with electric barbecue and was a lovely area to sit... More

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Wamberal
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 January 2011
1
person found this review helpful

Lovely managers, nice tidy two bed unit. Stayed here a few months ago on business and was happy enough to bring the family back for a short holiday. Has a nice BBQ/pool area and gardens and is an easy walk down the esplanade to the tour boats, public swimming pool, cafe's and restaurants. More

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Brisbane, Australia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 6 December 2010
2
people found this review helpful

I have stayed in many self-catering accommodation all over the world with my young family and have never had an experience like it! Firstly they tried to overcharge on the accommodation I booked over the internet, when we got there the manager got us to sign some piece of paper that allows him to charge for excess cleaning if required.... More

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Garrie Burnell, Manager at Reef Gateway Apartments, responded to this review
16 December 2010

It's a shame peole like this can have such a large and ongoing impact on people and places like ours. The "piece of paper" Ms Browne mentioned was in fact the "Guest Registration Form" that each and every Guest receives on arrival and if Ms Browne has travelled all over the world I'm sure she would have completed one of... More

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Additional Information about Reef Gateway Apartments

  • Reef Gateway Apartments Cairns
Address: 239 Lake St, Cairns, Queensland 4870, Australia
Price range (per night):* INR5,348 - 9,006

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Reef Gateway Apartments
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