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Rydges Esplanade Resort Cairns

4.0 of 5
209-217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
Hotel amenities
Rydges Esplanade Resort Cairns
Ranked #33 of 72 hotels in Cairns
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298 reviews from our community

Traveller rating
    65
    121
    67
    32
    13
See reviews for
Families
65
 
Couples
102
 
Solo
28
 
Business
32
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Brisbane
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW via mobile

We stayed for one night with our 2 kids and were surprised at the quality if the hotel and rooms. The staff were very friendly, particularly Andy at reception and the gardener/groundsmen. We ate at the restaurant and it was great food at a good price. After staying in a range of 4 and 5 star hotels over the last... More

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See 4 more reviews by kdonBrisbane for Cairns
Mumbai, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 17 May 2013 NEW via mobile

Me and my family have just returned from australia. In cairns we stayed for 2 nights only from 12th to 14th may 2013 and we really enjoyed there as we upgraded ourself to ocean view rooms on top level. The view was very unique and beautiful and the rooms were also very neat and clean. The view gets 10/10. The... More

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Banora Point, New South Wales
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 15 May 2013

My husband and I have just returned from a 7 night stay at this Hotel. When booking I advised the hotel that we were coming up for our 50th Wedding Anniversary and if possible could we have a high floor. On our arrival we found that we had been given a room on the TOP floor of the hotel (12th... More

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See 9 more reviews by annaliese6 for Cairns
LISAROW
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 11 May 2013

Just spent 6 days in Far North Queensland after taking advantage of a cut price deal offered via Webjet of 5 nights at Rydges Esplanade Cairns. My wife and I had a "ocean view" double room on the 9th floor which worked out at about $120 per night. We had a great view of the harbour and great pool.The room... More

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See 2 more reviews by Garth M for Cairns
Vancouver, Canada
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed 9 May 2013

We were very disappointed with this hotel. When phoning the front desk 4 out of 6 times no one answered. We stayed 8 days and they would only grant us a late check out to 12:00 noon? Wanted to charge us $20 extra after that. The pool floor was not cleaned in the 8 days we were there and there... More

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See 2 more reviews by gator1343 for Cairns

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Brisbane, Australia
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 April 2013

I go to Cairns every 2nd weekend, so I get to try out different hotels. I got a surprise when I booked a room on sale, to find it had a beautiful comfy king bed, in a large room, with an even bigger bathroom. The view wasn't great but the price and the amount of room, free shuttle into the... More

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Shannon_Craig_Rydges, General Manager at Rydges Esplanade Resort Cairns, responded to this review
30 April 2013

Hi Gayrowzik, thank you for your great review. Sounds like one of our corner king rooms, they are pretty big. Remember to let the team know that is your preference next time you book. That said all our rooms are a great size. We look forward to seeing you again soon. Shannon Craig More

Brisbane
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 29 April 2013

It is one of those times I would like to be able to give a 3.5 rating. It was not good enough for a four, but not quite as bad as a three would indicate. I stayed, I ate and ran a conference here. One of the most annoying things as a frequent traveller is inconsistency. People often question why... More

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Shannon_Craig_Rydges, General Manager at Rydges Esplanade Resort Cairns, responded to this review
30 April 2013

Hi David Q, thank you for your review. I apologise for the lack of consistency in the restaurant and appreciate your disappointment. I will address this with the Food and Beverage team and agree lack of consistency can make or break an experience. We appreciate the feedback. Thank you Shannon Craig More

Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 25 April 2013

This is a very nice property. Comfortable, helpful, friendly staff. Nice bar and restaurant area. Pool with a swim up bar, too. The gift shop is a really good find, too, with good bargains. Rooms are comfortable and roomy. That was very welcome after the long flight to get to the Great Barrier Reef.

Was this review helpful? Yes
Shannon_Craig_Rydges, General Manager at Rydges Esplanade Resort Cairns, responded to this review
30 April 2013

Hi dcqfromaz, thank you for your review...So glad you enjoyed your stay and hopefully took advantage of the swim up pool bar. Hope to see you again in this part of the world. Shannon Craig More

Brisbane
Senior Contributor
38 reviews 38 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 20 April 2013

The view from the ocean view room is spectacular as is the view of the mountains from the hinterland view room. The rooms are slightly dates but clean & serviceable. The service is great and you can't go past the location.

Was this review helpful? Yes
See 8 more reviews by SeriouslyKids for Cairns
Shannon_Craig_Rydges, General Manager at Rydges Esplanade Resort Cairns, responded to this review
30 April 2013

Hi Seriouslykids, what a great review from an experienced contributor, thank you kindly. We hope to see you and the family again soon. Shannon Craig More

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 16 April 2013 via mobile

Beautiful and big rooms with balcony, and beautiful view to the mountains, everything was nice and clean. No Wi-fi for guests in rooms what it's a shame, the wireless is charged for $15 extra only in the ground floor. Hotel bonito, grandes y amplias habitaciones con balcón. Vista a las montañas. Todo estaba limpio. No se ofrece internet wi-fi en... More

Was this review helpful? Yes
See 2 more reviews by catajara00 for Cairns
Shannon_Craig_Rydges, General Manager at Rydges Esplanade Resort Cairns, responded to this review
30 April 2013

Hi catajara00, thank you for your great review. You will be pleased to note we are working on a new internet solution to ensure the signal remains strong throughout all area's of the Hotel. I apologise that you were under the impression we didn't have WiFi in any of the rooms as that is not the case. That said I... More

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Additional Information about Rydges Esplanade Resort Cairns

Also Known As:
Rydges Esplanade Resort Cairns Hotel Cairns
Rydges Esplanade Resort Cairns Hotel
Rydges Esplanade Hotel Cairns
Rydges Esplanade Cairns
Rydges Cairns
Address: 209-217 Abbott Street, Cairns, Queensland 4870, Australia (Formerly Matson Resort Cairns)
Region: Australia > Queensland > Cairns Region > Cairns
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotels in Cairns
Price range (per night): INR6,235 - 9,711
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Oceanfront 12-story Hotel Towers, 3 blocks from city center. ... more   less 
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