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All 80 Cairns hotels »

Pullman Reef Hotel Casino

5.0 of 5
35-41 Wharf St, Cairns, Queensland 4870, Australia
Hotel amenities
Ranked #4 of 80 hotels in Cairns
4.5 of 5 stars 470 Reviews
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470 reviews from our community

What travellers say about this hotel
  • Room service(16)
  • Very comfortable(10)
  • Great location(9)
  • Tamarind restaurant(7)
  • Separate toilet(4)
  • Credit card(3)
  • Friendly and helpful(3)
  • Good size(3)
  • Pool area(3)
Traveller rating
    300
    129
    27
    9
    5
Only show reviews for Family (51) | Couples (293) | Business (34)
Date Rating
Posted by an Accorhotels.com traveller
Urangan
2 reviews
4 of 5 stars Reviewed 11 February 2012 NEW

We stayed in Cairns for business purposes in Feb 2012. We selected the hotel through the Accor website. The value was exceptional. A king size bed and spa for two nights including breakfast for under $380. We were shocked however, when upon checking in, we were advised that we were on a smoking floor! I haven't stayed in a hotel... More

Was this review helpful? Yes
Wayne Reynolds, General Manager at Pullman Reef Hotel Casino, responded to this review
13 February 2012

Thank you for taking the time to post your feedback regarding your recent stay with us at Pullman Reef Hotel Casino. On behalf of the hotel I do apologise for the inconvenience caused at check in, we do often fill on the weekends, even in the wet season and at times cannot furnish all requests. It is pleasing to read... More

Posted by an Accorhotels.com traveller
Cairns, Australia
5 of 5 stars Reviewed 8 February 2012 NEW

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Wayne Reynolds, General Manager at Pullman Reef Hotel Casino, responded to this review
13 February 2012

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Posted by an Accorhotels.com traveller
Cairns, Australia
5 of 5 stars Reviewed 8 February 2012 NEW

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Was this review helpful? Yes
Wayne Reynolds, General Manager at Pullman Reef Hotel Casino, responded to this review
13 February 2012

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Posted by an Accorhotels.com traveller
Perth
4 of 5 stars Reviewed 8 February 2012 NEW

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Wayne Reynolds, General Manager at Pullman Reef Hotel Casino, responded to this review
13 February 2012

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Posted by an Accorhotels.com traveller
Bairnsdale
5 of 5 stars Reviewed 8 February 2012 NEW

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Was this review helpful? Yes
Wayne Reynolds, General Manager at Pullman Reef Hotel Casino, responded to this review
13 February 2012

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Missymeatball
Sydney, Australia
Senior Reviewer
7 reviews
2 helpful votes
5 of 5 stars Reviewed 3 February 2012

After our wonderful stay in May 2011 at the Pullman Reef Casino Hotel, we decided that there was no other substitute for our stay in Cairns this Australia day where spent 3 days at the hotel. After a short delay on our 6am flight we arrived in Cairns mid-morning and made our way straight to the hotel, again only with... More

Was this review helpful? Yes
Wayne Reynolds, General Manager at Pullman Reef Hotel Casino, responded to this review
13 February 2012

Dear Missymeatball, Thank you for taking the time to post your feedback on your recent stay with us at Pullman Reef Hotel Casino and our sincere thanks for returning to stay with us. I have passed your kind words onto Holly and the rest of the team, they are truly motivated by your feedback. Our fantastic team, excellent service, great... More

ChrisandGardner
Australia
Senior Contributor
32 reviews
24 helpful votes
4 of 5 stars Reviewed 1 February 2012

Having stayed in most of the hotels in Cairns through business I had avoided the Pullman due to an unplesant cancellation of a room in 2010. However a Wotif "secret" deal got me a room for $AUS138 for one night which I thought was good value. The Pullman is near the city centre and walking distance from shops and business... More

Was this review helpful? Yes
Wayne Reynolds, General Manager at Pullman Reef Hotel Casino, responded to this review
13 February 2012

Dear ChrisandGardner, Thank you for taking the time to post your feedback on your recent stay with us at Pullman Reef Hotel Casino. It is great to read that we were able to redeem ourselves after your previous experience, if there was an error on our part during your previous stay, please don't hesitate to contact me personally so that... More

Posted by an Accorhotels.com traveller
Cairns
4 of 5 stars Reviewed 30 January 2012

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Wayne Reynolds, General Manager at Pullman Reef Hotel Casino, responded to this review
13 February 2012

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IanPeterborough
Peterborough
Senior Reviewer
9 reviews
9 helpful votes
4 of 5 stars Reviewed 30 January 2012

I liked this town and I liked this hotel. It is a great location, right near the waterfront and the town. During our visit, there was extensive building work on the waterfront in front of the hotel, but that was not the hotel’s fault, and although the view was not so good, if the quality of the finished work is... More

Was this review helpful? Yes
Wayne Reynolds, General Manager at Pullman Reef Hotel Casino, responded to this review
13 February 2012

Dear IanPeterborough, Thank you for taking the time to post your feedback on your recent stay with us at Pullman Reef Hotel Casino. We do appreciate your understanding regarding the local council works ongoing across from the property. Once finished they will provide a spectacular boardwalk and palk lands for all to enjoy. Our fantastic team, excellent service, great location... More

Marjie781
Blue Mtns NSW
Contributor
11 reviews
3 helpful votes
5 of 5 stars Reviewed 29 January 2012

We flew to Cairns to celebrate 2 family birthdays and the Pullman Reef Hotel was a great choice. The De Luxe room was spacious with great views, very comfortable bed and a large, spotless bathroom. I had breakfast one morning at the Tamarind Restaurant - a good meal - and the next day spoilt myself with a room service breakfast... More

Was this review helpful? Yes
Wayne Reynolds, General Manager at Pullman Reef Hotel Casino, responded to this review
13 February 2012

Dear Marjie781, Thank you for taking the time to post your feedback on your recent stay with us at Pullman Reef Hotel Casino. Thank you for choosing to stay with us and spend your families birthdays with us. Our fantastic team, excellent service, great location and luxurious facilities enjoyed by yourself have helped us to win the Luxury Accommodation award... More

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Pullman Reef Hotel Casino Also Known As

  • Pullman Reef Hotel
  • Accor Reef Hotel
  • Sofitel Cairns
  • Cairns Sofitel
Address: 35-41 Wharf St, Cairns, Queensland 4870, Australia

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Pullman Reef Hotel Casino
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