This hotel looked really good until we stayed there. Numerous problems encountered with minimal response from the staff who were too busy stuck to their terminals. After checking in we went out for a very short shop to find our reserved parking taken which meant our car was at risk of being towed away. We reported this to staff but... more

We stayed here in a two bedroomed apartment for 3 nights - and we wished we had stayed longer! We were given a room on the 24th floor with what can only be described as 'spectacular' views across the city and Botanical Gardens. We found the accommodation everything and more than we expected and the guys on the front desk... more

Great value for money, Oaks provided a spacious, boutique style hotel with stunning views. While some reviews mention construction noise, that is no longer the case & serenity has been restored! The view from our apartment was sensational, looking out over the Botanic Gardens and Brisbane River. Our comfortable two bedroom apartment offered well equipped kitchen, living & dining area... more

I have recently stayed with 212. I had a 3 weeks stay in Brisbane and after searching everywhere for the best place for money and amenitities I chose 212. After a long 24hour flight from London I was glad to drop my luggage off and start seeing. I understood and co-operated with the front desk staff about check-in and had... more

I stayed at the hotel in one of the serviced apartments while waiting for my apartment to become available and was disgusted with the service I received whilst there and after. I paid a lot of money for an 11 day stay and maybe I’m expecting too much but to have a $700 camera stolen from the 26th flr room... more

Went to the Oaks Group website and after looking at the range of hotels in the group I decided to book 3 nights at this hotel. This was my first mistake. Filled in the credit card details and clicked the agree to terms and conditions thinking it was regarding the credit card facility. Second mistake. The terms and conditions referred... more

Excellent location, excellent apartment, the noise which started at 6.30am on a Saturday from building site next door is intolerable! May I politely suggest that you refrain from using the hotel until the building is completed which could be 12 months or more, but appreciate this is nothing to do with the hotel chain. However the noise is absolutely unbearable.... more

found this place on wotif and couldn't argue with the price... However, the constant noise from the neighbouring construction site from 5am-5pm was intolerable. Receptionist poked through some drawers when asked for some earplugs and then said "you think they'd provide some with all the noise"! Would avoid this place for the next year or so until building is complete.... more

My wife and family booked three apartments here for a family reunion recently. All the apartments were clean and very well equipped.. The location is very good for Brisbane CBD, Southbank and the Botanic Gardens. The problem is that major construction is going on on three sides of the building and the noise is very invasive all day from 5.00am.... more