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Novotel Brisbane Airport

4.5 of 5
6 - 8 The Circuit | Brisbane Airport, Brisbane, Queensland 4007, Australia
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Novotel Brisbane Airport
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37 traveller photos
Ranked #3 of 150 hotels in Brisbane
4.5 of 5 stars 593 Reviews
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593 reviews from our community

What travellers say about this hotel
  • “Room service” (14)
  • “Very good” (13)
  • “Shuttle buses” (11)
  • “Great location” (9)
  • “Early morning flight” (5)
  • “New hotel” (5)
  • “Friendly and helpful” (4)
  • “Double beds” (4)
  • “Factory outlet” (3)
  • “Rooftop pool” (3)
Traveller rating
    266
    233
    72
    13
    9
Only show reviews for Family (127) | Couples (228) | Business (166)
Date Rating
London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“One of the worst”
1 of 5 stars Reviewed 26 May 2012 NEW

The room was apparently an upgrade. Every sound from the room above was audible - loudly so. Room service was promised in 20-25 minutes, but came after 40 minutes when the waitress knocked on the door, but said she had the wrong room. Perhaps she meant she'd been sent to the wrong room as the meal was cold. While I... More

Was this review helpful? Yes
Rangiora, New Zealand
Contributor
18 reviews 18 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
“Nice touch with pillow menu”
4 of 5 stars Reviewed 26 May 2012 NEW

Stayed one night just before flying home to New Zealand after holiday on Sunshine Coast. We had an early start so decided to drive to Brisbane the day before our flight, we chose this on reommendation from a lady at our other hotel we stayed at. Nice King size bed and no aircraft noise. The only complaint I would have... More

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New Plymouth, New Zealand
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Close to Brisbane Airport”
4 of 5 stars Reviewed 25 May 2012 NEW

This was a nice hotel to stay at very close to Brisbane Airport. The shuttle bus was very convienent and very clean. More

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Sydney, Australia
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
30 helpful votes 30 helpful votes
“Convenient but not too much more”
3 of 5 stars Reviewed 24 May 2012 NEW

I have stayed here a couple of times now and been fairly underwhelmed on each occasion. Yes it is new and mostly clean, but the service and atmosphere just feel cold. The rooms I have stayed in have been ok but a little tatty for such a new hotel; bit of mould in the shower, threads around the edge of... More

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Sydney, Australia
Contributor
13 reviews 13 reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Nice but no place for a holiday”
4 of 5 stars Reviewed 24 May 2012 NEW

Modern hotel. Room was quiet and adequate without being anything special - clean but had carpet shampoo smell (I didn't like it, but suppose it proves the place is clean). A bit expensive @ $305/night. Restaurant was OK, good breakfast selection and comfortable bar area; plenty of staff and very friendly. Situated near the airport and across the road from... More

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Adelaide, Australia
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
“Comfortable Stopover”
4 of 5 stars Reviewed 24 May 2012 NEW

Got in late at night and the taxi driver didn't want to take us until I threatened to report him. Novotel shuttle could run a bit later. The hotel is very good. Clean rooms, good beds and hot showers!! Reception people are excellent - even late at night and offered to help with luggage which was nice, even though he... More

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GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review
24 May 2012

Dear Cinders06, Thank you for taking the time to write your review of Novotel Brisbane Airport. I was delighted to read your comments about our guest rooms, breakfast, reception service, and convenient location. I’m sorry to hear of your taxi experience and will pass your comments on to the taxi companies servicing the airport. Thank you for your recommendation, we... More

Posted by an Accorhotels.com traveller
Port Macquarie
2 reviews
1 helpful vote 1 helpful vote
“Brilliant access to Brisbane Entertainment Centre”
4 of 5 stars Reviewed 23 May 2012 NEW
1
person found this review helpful

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GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review
24 May 2012

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Sydney
1 review
1 helpful vote 1 helpful vote
“Rooms Great; Service and Breakfast could be Better”
4 of 5 stars Reviewed 22 May 2012 NEW
1
person found this review helpful

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GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review
24 May 2012

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Melbourne, Australia
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
“Clean and Functional but $269??”
3 of 5 stars Reviewed 21 May 2012 NEW

This is a new hotel so the rooms are very clean and have most modern appliances. The room itself though is small, there is no bath and the fixtures and fittings are generally cheap looking. The shower is strange as to get to the towels you have traipse across to the other side of the bathroom. It is a modern... More

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GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review
24 May 2012

Dear Anzen, Thank you for taking the time to write your review. I’m pleased to see you had a good night’s sleep at our hotel and enjoyed the express breakfast option in Catalina Restaurant. Thanks you for your feedback about our pricing, we will take your comments into consideration. We do have rooms available with a shower over bath instead... More

Brisbane
Senior Reviewer
7 reviews 7 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Service in style!”
5 of 5 stars Reviewed 21 May 2012 NEW

I stayed with the Novotel for a short stop over on my way to New York. The rooms were stunning, Catalina Bar was fantastic and staff simply amazing! Vanessa helped me every way she could, was such a sweetie and had a real flair for service! Upon check in a was greeted by Ryan (In the full grey suit, as... More

Was this review helpful? Yes
GMBrisbane, General Manager at Novotel Brisbane Airport, responded to this review
24 May 2012

Dear LabelsandTravel, Thank you very much for taking the time to write your fantastic review! I was delighted to read your comments; it’s always a pleasure to receive such positive feedback. I have passed on your comments to Vanessa, Ryan from reception, and Ryan from concierge. They were all thrilled to be personally mentioned on Tripadvisor, and I’m sure your... More

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Additional Information about Novotel Brisbane Airport

6 - 8 The Circuit | Brisbane Airport, Brisbane, Queensland 4007, Australia
Price range (per night):* INR12,609 - 16,831

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Novotel Brisbane Airport
6 - 8 The Circuit Brisbane Airport
Brisbane, Queensland 4007
Australia
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