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DoubleTree by Hilton Hotel Esplanade Darwin

4.5 of 5
116 The Esplanade, Darwin, Northern Territory 0800, Australia
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DoubleTree by Hilton Hotel Esplanade Darwin
Ranked #8 of 35 hotels in Darwin
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248 reviews from our community

    Trip type
Traveller rating
    46
    107
    67
    18
    10
Date Rating
Perth, Australia
Contributor
13 reviews 13 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 May 2013 NEW

We stayed here for 4 nights and dont really have any complaints. All the staff were very friendly and the warm chocolate chip welcome cookie received upon checking in was a really nice touch. We stayed in a room with two double beds on the first floor which for the price was very small but it was clean and the... More

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See 2 more reviews by Claire W for Darwin
Sydney, Australia
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 9 May 2013

I as did 3 others stat at hotel for one night, all separate rooms. No complaints all apparently had a good night. My room was comfortable and very quiet, clean and well maintained. Check out was quick and efficient, not the case in many places. The name was being changed as we booked out to Hilton, hope the standard remains.

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CareyOsborne, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review
21 May 2013

Thank you for your post paddle_11, it is greatly appreciated. I can assure you that the same team that looked after you is still with us, and it is pleasing to hear that they extended you a wonderful service experience. The property is now a DoubleTree by Hilton, we are committed to enhancing the service experience for our guests and... More

Melbourne
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 8 May 2013 via mobile

Recent changeover from Crowne Plaza to Doubletree and boy is there a lot of updating to be done, i wish the team all the best! Service was good, very kind, welcoming staff which is always a plus. Although the rooms are spacious, they are exceptionally dated. We all loved the 80's but its time to move on folks! Think shower... More

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CareyOsborne, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review
13 May 2013

Dear Dahee Thank you for taking the time to post your feedback about your recent stay with us. Please accept my apologies for the housekeeping issues you encountered during your stay with us. You will be pleased to hear that the roll out of our new Flat Screen TV's will be commencing in the coming weeks and we have already... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 May 2013 via mobile

Stayed for 4 nights. Decor nothing special but room was big enough. Used complimentary shampoo bottle was left in corner of shower for 3 days although bed was remade. Staff were helpful. Restaurant was good and pool bar was a nice surprise. Loved the 20 minutes free wifi in the foyer, was long enough to catch up on emails etc.... More

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See 2 more reviews by Tanya D for Darwin
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review
21 May 2013

Dear Tanya D Thank you for your post about your recent stay at the DoubleTree by Hilton Esplanade Darwin. It was great to hear that your stay with us was a pleasant one. Our pool, located next to aqua restaurant is the largest in Darwin and I agree - it is a nice way to spend your day lazing by... More

Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 30 April 2013

Although we only stayed one night, it was very pleasant. The hotel seems to be suffering from tropical weathering and needs some rejuvenation - a bit of a paint job and flat screen TVs would give it a lift. We stayed in one of the loft rooms but it was rather dark with little natural light. Lighting for reading was... More

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See 4 more reviews by OB52 for Darwin
CareyOsborne, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review
21 May 2013

Dear OB52 Thank you for taking the time to post about your recent stay with us. We always like to hear from happy guests!! We have started a refresh of our hotel and our new flat screen TV's will be going into our rooms from June, which I am sure you will agree will do wonders for the room. Our... More

Gloucester, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 25 April 2013

Always start with a positive ... the staff were very friendly and helpful, the pool was a very welcome relief and beautiful place to spend the evening. Now for the negatives .... we had a family suite for two nights, the carpet between the rooms was coming away from the doors and was just plain grotty, the rooms looked like... More

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See 2 more reviews by Hgang for Darwin
AndrewBayliss, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review
29 April 2013

Friendly. Thank you for the friendly. And we really appreciate the 2 attractions reviews of Darwin. Did you get to see stunning KAKADU?....The amazing Yellow Waters? I cannot reccomend Cooinda or Jabiru enough. Kakadu is the real wetlands experience in Australia, NT. all the very best for the rest of 2013. the holiday inn team and andrew More

Brisbane, Australia
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 21 April 2013

Stayed here for 2 weeks on business. Upgraded to executive suite due to long stay. Suite was large and spacious however completely dysfunctional for an executive suite. I had no desk to do all my reports of a night. Shower was only big enough for a small person. A large person would have difficulties. Old cathode ray T.V.'s. In this... More

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See 4 more reviews by Ray D for Darwin
AndrewBayliss, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review
23 April 2013

Thank you for the Review. I will try to contact you directly. Clearly we need to address our housekeeping. I am very very sorry about what happened. I can promise we have a capital investment plan to address the needs of the business traveller. Look foreward to speaking with you. with Kind Regards Andrew More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 20 April 2013

From the minute we entered the hotel, we were treated with excellent service. The hotel was cool, clean, the pool beautiful, could have done with a bit of shade though. The staff at the cafe and pool bar were very helpful.

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See 4 more reviews by Jane D for Darwin
AndrewBayliss, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review
23 April 2013

We are just delighted with the review. Thank you for taking the time. We really would love to see you back again at Holiday Inn Esplanade. How did you enjoy Yellow Water Cruises? The KAKADU WETLANDS are stunning at this time of year. with kind regards The VERY PROUD Holiday Esplanade team and Andrew. More

Perth, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 15 April 2013

Room was OK, desk staff friendly but failed to respond three times to reported (admittedly minor) problems with the room. One problem was a badly frosted refrigerator, I gave up after the third complaint and defrosted it myself.

Was this review helpful? Yes 1
AndrewBayliss, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review
17 April 2013

I am really sorry we did not follow about about the defrost of fridge. We should have got it right prior to you checking in. Thank you for the FRIENDLY team comment. We are such amazing value for money 7 months of the years. I can promise Darwin for 7 months of the year is the cheapest City for Hotel... More

Brisbane, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 15 April 2013 via mobile

Yes, prior reviews accurate. Room could do with a tech upgrade, new shower heads, new mattress. However rooms are clean and tastefully furnished. And they could offer me toasted gluten free bread. Very happy and will return.

Was this review helpful? Yes
AndrewBayliss, General Manager at DoubleTree by Hilton Hotel Esplanade Darwin, responded to this review
17 April 2013

We are just delighted and pleased to see and read your review. One of our younger team mates told me they were ''rapt'' about your review. 'Rapt'' must be a new word for tripadvisor 'praise as well. We will all be looking foreward to your next set of review. Very Best Andrew and Holiday Inn Team More

 
 
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Additional Information about DoubleTree by Hilton Hotel Esplanade Darwin

Address: 116 The Esplanade, Darwin, Northern Territory 0800, Australia
Phone Number:
Region: Australia > Northern Territory > Top End > Darwin
Amenities:
Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 35 hotels in Darwin
Price range (per night): ₹ 11,497 - 21,994
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
DoubleTree by Hilton Esplanade Darwin is in the perfect location to enjoy stunning parkland with ocean views, and the excitement of Darwins most vibrant location, Mitchell Street.DoubleTree by Hilton Esplanade Darwin is well known for its large outdoor pool and bar that many visitors like to spend a couple of hours around in the tropical climate. ... more   less 
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DoubleTree by Hilton Hotel Esplanade Darwin
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