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All 5 Yulara hotels »

Desert Gardens Hotel, Ayers Rock Resort

4.5 of 5
Yulara Drive | Ayers Rock Resort, Yulara, Northern Territory 0872, Australia
Hotel amenities
Ranked #3 of 5 hotels in Yulara
3.5 of 5 stars 351 Reviews
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351 reviews from our community

What travellers say about this hotel
  • Ayers Rock(15)
  • Silence dinner(9)
  • Same company(6)
  • Very nice(5)
  • Whole resort(5)
  • Pool area(5)
  • Laundry facility(3)
  • Long way(3)
  • Great view(3)
  • Fly net(3)
Traveller rating
    40
    121
    114
    60
    16
Only show reviews for Family (56) | Couples (176) | Business (2)
Date Rating
nk n
Washington DC, District of Columbia
Contributor
12 reviews
1 helpful vote
1 of 5 stars Reviewed 9 February 2012 NEW
1
person found this review helpful

All the hotels in the area are owned by the same company, so there's no competition and no incentive to provide good service or accommodations. The room was full of insects (yes, I know it's in the middle of nowhere, but even camp lodges do more it seems to control the insect population and keep guests comfortable). We requested a... More

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M0ppy
Sydney, Australia
Contributor
12 reviews
5 helpful votes
4 of 5 stars Reviewed 8 February 2012 NEW

We arrived at the hotel mid afternoon and they had our room ready for us which was great! We had a Rock Viwe Room which was lovley we could see the rock and it was nice to sit out on the balcony in the afternoon sun - the room was close to the road but there really isnt much traffic... More

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luv2travel25_11
Chino, California
Contributor
13 reviews
3 helpful votes
3 of 5 stars Reviewed 30 January 2012
3
people found this review helpful

Ayers Rock is a small place in a very large desert. There are very few hotels to pick from so we weren't sure what to expect when we got there. For being in the middle of the desert, this hotel was great! Room was a good size and the bathroom was actually quite large. This was one of the better... More

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avy8r
New Milford, New Jersey
Senior Contributor
26 reviews
11 helpful votes
4 of 5 stars Reviewed 24 January 2012
2
people found this review helpful

Quite frankly, we didn't expect much when we had our travel agent book a room here since it's the Outback and there wasn't that wide a selection of hotels available. That being said, we were pleasantly surprised at this modern, sprawling hotel. The structures and grounds are well-maintained, the rooms are large and well-appointed, and the staff is both friendly... More

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QAgal
Seattle
Reviewer
4 reviews
3 of 5 stars Reviewed 24 January 2012

My 87 year old mother and I stayed at Desert Garden during our visit to Uluru November 2011 We stayed just one night. The rooms was perfectly adequate, especially since it’s in the outback! Our room was the furthest from the lobby which was difficult for my mother. It was quite warm (for us) and the walk back to the... More

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Resort Manager, Manager at Desert Gardens Hotel, Ayers Rock Resort, responded to this review
27 January 2012

Dear QAgal, Thank you for your review. I am glad to read your thought the room was perfectly adequate and that your overall impression was just fine. Please be assured our reception team would have been more than happy to reallocate your room if the location was not suitable. We look forward to welcoming you back to the Red Centre!... More

AnnieL79
Liverpool, United Kingdom
Senior Contributor
45 reviews
31 helpful votes
3 of 5 stars Reviewed 21 January 2012
1
person found this review helpful

We only stayed one night and knew we were going to be ripped off. We had a standard room which was fine and better that I expected given the reviews. There was a gap under the doors, we did not get any insects coming in but this should be rectified as its no wonder people have problems. We did the... More

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Resort Manager, Manager at Desert Gardens Hotel, Ayers Rock Resort, responded to this review
27 January 2012

Dear AnnieL79, Thank you for your post. I am glad to read your room was better than expected. As I have previously highlighted in my Trip Advisor responses. Costs are always going to be higher in such a remote location. There are substantial costs involved in freighting items to the hotel and maintaining the infrastructure. I was surprised to read... More

Matilda F
Charlotte, North Carolina
Senior Contributor
31 reviews
6 helpful votes
4 of 5 stars Reviewed 19 January 2012
1
person found this review helpful

I've been to Yulara several times and tried most of the accomodation options. This one came as a pleasant surprise, well cleaned, no insects in the room during my whole stay (though I prepared food in the room). Batchroom stylish, room good and spacious, deck nice, fly mesh. Room really had rock view and I could not get enough. When... More

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Resort Manager, Manager at Desert Gardens Hotel, Ayers Rock Resort, responded to this review
27 January 2012

Dear Matilda F, Thank you for taking to the time to post this positive review. I’m so glad you enjoyed your accommodation. I couldn’t agree with you more in regards to the rock view. Being able to wake up to its grandeur each morning is a pretty special way to start your day. I wanted to let you know that... More

steveissy
devon uk
Top Contributor
117 reviews
37 helpful votes
3 of 5 stars Reviewed 19 January 2012
2
people found this review helpful

A overrated place which is not worth the money. After reading the reviews we were anxious about staying here but it was the most we could afford as the whole resort is overpriced. The room wasn't as bad as we were expecting after reading some reviews it was spacious, clean & comfortable. It had a fridge, TV, & decent bathroom... More

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Resort Manager, Manager at Desert Gardens Hotel, Ayers Rock Resort, responded to this review
22 January 2012

Dear steveissy, Thank you for taking the time to make a detailed review. Please be assured that we absolutely pay attention to guest feedback. In fact, this feedback is the driving force behind our current Resort-wide refurbishment. To update you on the progress of this project, more than 50 rooms in Sails in the Desert hotel have been renovated so... More

MCCarvalho
Sao Paulo, SP
Contributor
15 reviews
10 helpful votes
2 of 5 stars Reviewed 17 January 2012

Uluru is by all means worth visiting. If you want to do so you have no choice but one of these properties all owned by the same company. Our room was nicely decorated on the inside with a new tv and bathroom, good A/C and two spacious queen bads. However there was no furniture at the very dirty and uninvited... More

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Resort Manager, Manager at Desert Gardens Hotel, Ayers Rock Resort, responded to this review
22 January 2012

Dear MCCarvalho, Thank you for your review. I’m happy you found your room to be nicely decorated and spacious. I was very concerned to read your comment about not having any furniture on the verandah as all our rooms are equipped with a small outdoor setting. It is true that due to the fact that the vast majority of our... More

dunnrian
Ireland
Senior Reviewer
6 reviews
24 helpful votes
3 of 5 stars Reviewed 17 January 2012

Just spent two nights at the desert gardens before Christmas. We were not expecting much as reading reports before we arrived were not the best. The check in was fine if not a little busy this prob due to fact the Virgin Australia & Qantas flights from Sydney both arrive at same time. We booked a rock view room which... More

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Resort Manager, Manager at Desert Gardens Hotel, Ayers Rock Resort, responded to this review
22 January 2012

Dear Dunnrian, Thank you for taking the time to write a review. I’m glad you enjoyed your experience and were able to make the most of the variety of facilities on offer to you throughout the Resort. I couldn’t agree with you more, the view of the rock is nothing less than inspiring and Kata Tjuta is a living and... More

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Desert Gardens Hotel, Ayers Rock Resort Also Known As

  • Hotel Desert Gardens
Address: Yulara Drive | Ayers Rock Resort, Yulara, Northern Territory 0872, Australia

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